200+ Customer Support Specialist Jobs in Wp Kuala Lumpur - September 2026 - High Salaries

Showing 266 jobs results for "customer support specialist" in Wp Kuala Lumpur
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KL City

  • Stay current with system information, changes and updates
  • Comply with service level agreements
  • Support and help on Process documentation ...
Posted
5 days ago

KL City

  • Provide timely and effective solutions, ensuring issues are resolved and followed up appropriately
  • Meet individual and team KPIs, including service levels, quality standards, and customer satisfaction targets
  • Escalate complex cases such as technical issues, disputes, or suspected fraud to the relevant teams ...
Posted
5 days ago

KL City

  • Training: 4 weeks of fully paid professional training (no prior experience needed!)
  • Growth: Rapid career progression and leadership development tracks
  • Provide high-quality customer assistance via Chat & Email only ...
Posted
5 days ago

Marriott International

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience. ...
Posted
a day ago

KL City

  • Probationary period is minimum 5 months including training
  • Training Completion Allowance RM200 upon completion of your training,
  • RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance ...
Posted
4 days ago

KL City

  • Resolve customer issues efficiently while ensuring a positive customer experience.
  • Coordinate with internal departments to resolve complex cases.
  • Escalate unresolved issues to the Team Leader when necessary. ...
Posted
5 days ago

AmIT Global Solution

KL City

  • Quick learner and adaptable to learn new processes, concepts, and skills
  • Be organized and able to manage time and tasks efficiently
  • Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard ...
Posted
8 days ago

KL City

  • Data Management: Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts.
  • Sales Support: Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns.
  • Reporting: Generate regular pricing reports and dashboards to track key metrics and identify trends. ...
Posted
8 days ago

KL City

  • Support Total Customer Experience
  • Prepare monthly collection strategies and establish action plan to meet/exceed metrics
  • Report progress during AR review meetings and effectively forecast month-end metric results ...
Posted
10 days ago

KL City

  • HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
  • Recruitment Fraud Alert
Posted
11 days ago

KL City

Posted
11 days ago

Marriott International

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience. ...
Posted
11 days ago

Marriott International

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience. ...
Posted
11 days ago

KL City

  • • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
  • • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
  • • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
12 days ago

KL City

  • Training: 4 weeks of fully paid professional training (no prior experience needed!)
  • Growth: Rapid career progression and leadership development tracks
  • Provide high-quality customer assistance via Chat & Email only ...
Posted
13 days ago

KL City

  • 4 Weeks of Paid Training
  • Non-Voice Process: Chat & Email
  • No Cold Calling ...
Posted
13 days ago

KL City

  • Handle complaints, negative reviews and disputes with a calm, on-brand tone, and escalate cases beyond your authority promptly.
  • Maintain and improve the CS knowledge base: FAQs, standard response templates and tone-of-voice guidelines.
  • Track recurring issues and report them monthly to Marketing, Operations or Product with examples and volumes, so root causes get fixed rather than re-answered. ...
Posted
14 days ago

Indah Water Konsortium Sdn Bhd

  • Minimum 3-5 years working experience in Customer Service preferably at a utility, telco, courier, insurance, banking or other related service provider industries.
  • Strong leadership and team management skills
  • Proven experience in a customer service management role, with a track record of achieving and exceeding customer satisfaction targets ...
Posted
15 days ago

KL City

  • Joining: Immediate / Urgent
  • Work Mode: Onsite
  • Candidate needs to relocate Malaysia ...
Posted
16 days ago

Westin Hotels & Resorts

KL City

Posted
16 days ago

Marriott International

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience. ...
Posted
17 days ago

KL City

  • Product Recommendations: Provide advice and recommend products, services, or loyalty programs based on customer needs and preferences.
  • Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
  • Administrative Support: Perform additional administrative tasks as assigned by management. ...
Posted
17 days ago

KL City

  • Validate the proper functioning of standard and/or specialized Ecat iD equipment.
  • Troubleshoot, and repair, equipment malfunctions.
  • Perform, and track, scheduled preventative maintenance on equipment. ...
Posted
24 days ago

KL City

  • Provide round‑the‑clock customer service via live chat
  • Handle inquiries, complaints, and follow‑ups professionally.
  • Educate customers on bank products & services. ...
Posted
22 days ago

KL City

  • Data Management: Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts.
  • Sales Support: Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns.
  • Reporting: Generate regular pricing reports and dashboards to track key metrics and identify trends. ...
Posted
22 days ago

Marriott International

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience. ...
Posted
24 days ago

KL City

  • Able to work under pressure.
  • Detail-oriented and able to follow procedures and SLAs.
  • Proactive and results-oriented. ...
Posted
25 days ago

Marriott International

KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience. ...
Posted
25 days ago

KL City

  • • Ensures highest standard of service delivery on personalized phone services to our customers.
  • • Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart.
  • • Handling and resolving customer complaints proficiently. ...
Posted
25 days ago

KL City

  • Record and update customer data and other relevant information when necessary.
  • Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices.
  • 2 years working experience, preferably in Client Support (Financial industry would be a distinct advantage). ...
Posted
25 days ago