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200+ Customer Support Specialist Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 271 jobs results for
"customer support specialist"
in Wp Kuala Lumpur
Never miss any updates for Customer Support Specialist jobs in Wp Kuala Lumpur
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Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
7 days ago
Undisclosed
KL City
- Monitor and manage the P58 workpool, coordinating with commercial and logistic teams to ensure timely clearance. [Full responsibility]
- Coordinate closely with local field service, application, and technical teams for case resolution and escalation. [Share responsibility with country CS managers]
- Create and maintain the installed base, PM plans and manage UI process and completion [Full responsibility] ...
Posted
18 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
7 days ago
Undisclosed
KL City
- Advocate for customers by translating recurring issues, feature requests, and insights into actionable feedback for Product, Engineering, Sales, and Marketing.
- Build trust with customers by being clear, accountable, and solution-oriented, especially in high-pressure or complex situations.
- Maintain accurate case documentation to support faster resolution, pattern detection, and continuous product improvement. ...
Posted
14 days ago
Undisclosed
KL City
- Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
- medical advice.
- Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...
Posted
24 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
15 days ago
Undisclosed
KL City
- Provide support and escalation of issues within agreed procedures and service level agreements. Manage customer’s expectations and display ownership for customer request.
- Respond to customer request efficiently and escalate to other functional team as required.
- Keep up-to-date on new or enhanced products/services in order to maintain a high level of quality service to customer. ...
Posted
25 days ago
MYR3,000 - MYR3,700 Per Month
KL City
- Plan, coordinate and execute centre-specific client engagement activities, including community events, networking activities, breakfasts, pantry initiatives and other client experiences.
- Act as a client advocate by gathering and sharing client feedback, preferences and insights with the relevant leaders and teams to identify opportunities for improvement.
- Manage client check-ins and check-outs, administrative matters and invoicing-related activities to support the smooth day-to-day operation of the centre. ...
Posted
25 days ago
Agensi Pekerjaan IFORTE Sdn Bhd
MYR3,000 - MYR3,500 Per Month
KL City
- Monitor and manage the P58 workpool, coordinating with commercial and logistic teams to ensure timely clearance. [Full responsibility]
- Coordinate closely with local field service, application, and technical teams for case resolution and escalation. [Share responsibility with country CS managers]
- Create and maintain the installed base, PM plans and manage UI process and completion [Full responsibility] ...
Posted
18 days ago
Undisclosed
KL City
- Maintain up-to-date knowledge about the company's latest products & services as well as the industry’s trends to better support customers.
- Escalate any queries or unresolved matters that are unable to complete within the agreed procedure to line manager or higher, as per the operational escalation matrix.
- SPM or Diploma or Degree in any related field. ...
Posted
19 days ago
Undisclosed
KL City
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
a month ago
Undisclosed
KL City
- Exposure to Phone, Chat, and Email Support
- Professional Training and Onboarding
- Career Growth and Development Opportunities ...
Posted
15 days ago
Undisclosed
KL City
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
18 days ago
Undisclosed
KL City
- Escalate complex cases to the appropriate team when necessary.
- Maintain accurate records of customer interactions in the system.
- Achieve individual and team performance targets, including quality and customer satisfaction metrics. ...
Posted
6 days ago
Undisclosed
Malaysia
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
5 days ago
Tsing Digital Technology
MYR3,800 - MYR5,500 Per Month
KL City
- Troubleshoot basic issues and guide customers step-by-step to resolve their concerns
- Escalate unresolved or complex cases to the appropriate internal departments while ensuring proper follow-up
- Maintain accurate and detailed records of all customer interactions, complaints, and resolutions in the system ...
Posted
a month ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
a month ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
15 days ago
Undisclosed
KL City
- Exposure to Phone, Chat, and Email Support
- Professional Training and Onboarding
- Career Growth and Development Opportunities ...
Posted
a month ago
Undisclosed
KL City
- Escalate complex cases to the appropriate team when necessary.
- Maintain accurate records of customer interactions in the system.
- Achieve individual and team performance targets, including quality and customer satisfaction metrics. ...
Posted
25 days ago
Undisclosed
KL City
- Escalate complex cases to the appropriate team when necessary.
- Maintain accurate records of customer interactions in the system.
- Achieve individual and team performance targets, including quality and customer satisfaction metrics. ...
Posted
25 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
a month ago
Undisclosed
KL City
- Identify recurring customer issues and drive process, SOP, and workflow improvements.
- Develop and maintain troubleshooting guides, SOPs, and Knowledge Base content.
- Support the optimisation of AICC, AI chatbot, routing logic, and customer support automation. ...
Posted
14 days ago
Undisclosed
KL City
- Act as a confidant to the relevant internal team, feeding them ground-level client intelligence (sentiment, product friction, usage patterns) they can use in renewal and expansion conversations.
- Pick up operational work referred to you internally, and refer clients onward once they grow above the revenue threshold.
- Assist in Implementation Card Design submissions, Customer support, and other operational requests. ...
Posted
2 days ago
Undisclosed
KL City
- Identify recurring customer issues and drive process, SOP, and workflow improvements.
- Develop and maintain troubleshooting guides, SOPs, and Knowledge Base content.
- Support the optimisation of AICC, AI chatbot, routing logic, and customer support automation. ...
Posted
6 days ago
Undisclosed
KL City
- Identify recurring customer issues and drive process, SOP, and workflow improvements
- Develop and maintain troubleshooting guides, SOPs, and Knowledge Base content
- Support the optimisation of AICC, AI chatbot, routing logic, and customer support automation ...
Posted
14 days ago
Undisclosed
KL City
- Act as a confidant to the relevant internal team, feeding them ground-level client intelligence (sentiment, product friction, usage patterns) they can use in renewal and expansion conversations.
- Pick up operational work referred to you internally, and refer clients onward once they grow above the revenue threshold.
- Assist in Implementation Card Design submissions, Customer support, and other operational requests. ...
Posted
18 days ago
Undisclosed
KL City
- Post-launch
- AI-bot quality checking and assurance through advanced sample labelling
- Receive ad-hoc training conducted by product team whenever needed for any specific labelling request ...
Posted
11 days ago
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