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5,000+ Customer Support Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl
Showing 11,322 jobs results for
"customer support"
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Undisclosed
Malaysia
- You are always open to working with new technologies and products.
- You are a fast learner, take the initiative and excel at troubleshooting.
- You have a dedicated quiet workspace located within your residence. ...
Posted
a month ago
Anake Group Pte Ltd.
SGD2,200 - SGD2,800 Per Month
WFH
River Valley
- Schedule appointments and coordinate with therapists for smooth operations.
- Assist in planning and executing customer membership and loyalty programmes.
- Provide accurate information to clients on services, promotions, and ongoing packages. ...
Posted
22 days ago
Undisclosed
Kallang
- Follow up on customer enquiries and provide timely and professional responses.
- Maintain good working relationships with existing customers.
- Use the Company's ERP system to create and process customer quotations, sales orders, invoices, delivery orders and other related transactions. ...
Posted
16 days ago
Undisclosed
KL City
- Conduct performance reviews, one-on-one sessions and manage attendance, scheduling including workforce planning.
- Identify training gaps and work with the Training/L&D team to upskill agents.
- Drive a high-performance culture focused on accountability, accuracy, and customer-centricity. ...
Posted
22 days ago
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,200 - SGD2,200 Per Month
Singapore
- Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
- Upkeep of Centre’s student management system and perform audit of system regularly
- Prepare invoices and handles payment collection ...
Posted
9 days ago
Customer Service Officer (Sales- Telemarketer) - LCYL Customer Service Officer (Sales- Telemarketer) - LCYL
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,300 - SGD2,300 Per Month
Singapore
- Liaise with accounts to invoice maintenance jobs promptly after completion
- Email and follow up with customers to reorder consumables such as pads and batteries after expiry
- Email and follow up with customers to obtain new purchase orders or signed quotations for contract renewals before expiry ...
Posted
9 days ago
GERMAXCO SHIPPING AGENCIES PTE LTD
MYR2,500 - MYR2,600 Per Month
KL City
- Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
22 days ago
Undisclosed
Singapore
- Qualified lead submission targets
- On-time completion of mandatory training and compliance matrices
- Languages: Native or professional fluency in English, Mandarin, and Cantonese (written and spoken) to support APAC regional clients. ...
Posted
9 days ago
CWHUB MALAYSIA VENTURES
Undisclosed
- Work closely with the warehouse and operations team to resolve customer issues
- Handle customer complaints calmly and provide suitable solutions based on company guidelines
- Keep customer information and case updates organised and accurate ...
Posted
16 days ago
Undisclosed
Singapore
- Leverage data analytics to generate actionable insights for the Customer Service team to improve operational performance and customer experience
- Monitor and analyse key performance metrics to ensure achievement of KPIs and business objectives for the Customer Service team
- Bachelor’s Degree and above in any field ...
Posted
6 days ago
SHAW SERVICES (PTE) LIMITED
Undisclosed
Singapore
- Maintain up-to-date and accurate customer master data to facilitate efficient communication and seamless order processing.
- Responsible for managing all order entries through all relevant channels and customer portals such as e-shop, EDI etc. and support customers in onboarding to those platforms
- 1st entry of escalations in complaint and warranty management and ensure efficient handling of customer complaints and warranty claims and manage product recalls and regulatory audits efficiently ensuring compliance with internal processes and regulatory requirements. ...
Posted
22 days ago
MYR1,700 - MYR2,000 Per Month
Bandar Bukit Raja
- Follow up with customers on applications and documentation.
- Maintain proper records of sales activities and customer data.
- Commission ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
- Handle customer complaints, returns, refunds, exchanges and product-related issues professionally.
- Follow up with the warehouse, courier and relevant departments to resolve order or delivery issues.
- Monitor order status, shipment tracking and delayed deliveries. ...
Posted
22 days ago
SHAW SERVICES (PTE) LIMITED.
SGD2,535 - SGD2,535 Per Month
Singapore
- Box Office ticketing and cashiering
- F&B preparation and sales
- Ushering duties ...
Posted
22 days ago
Customer Service Executive (Freight forwarding) - LCYL Customer Service Executive (Freight forwarding) - LCYL
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,800 - SGD2,800 Per Month
Singapore
- Verify all related costs and charges
- Handle customer enquiries on freight rates, shipment tracking, and related matters
- Liaise with overseas agents and customers to ensure smooth shipment processes ...
Posted
9 days ago
Undisclosed
Hong Kong
- Proactively identify complaints, performance data, and operational issues to drive root-cause analysis and targeted improvements in service journeys, communication, forms, processes, and overall operational efficiency.
- Lead cross-departmental process mapping and journey mapping (operational, digital, and support functions) to identify pain points, bottlenecks, gaps, and opportunities for efficiency gains. Apply structured problem-solving and Design Thinking approaches to develop and implement practical solutions with stakeholders from different teams.
- Drive change management and continuous improvement: Collaborate with stakeholders across different departments to enable rapid cross-functional collaboration and execution. Identify process gaps and when a structured change or efficiency improvement plan needs to be developed and implemented. Ensure clear line of accountability and robust planning for implementation. ...
Posted
22 days ago
Undisclosed
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
17 days ago
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