Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services.
...
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Assist with the preparation and processing of invoices, purchase orders, and other financial documents, liaising with the accounts department as needed.
Support sales activities by preparing sales reports, managing customer inquiries, and coordinating with the sales team to ensure smooth operations.
Manage office supplies inventory, placing orders and ensuring adequate stock levels for daily operations.
...
Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.
Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.
Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Assist with the preparation and processing of invoices, purchase orders, and other financial documents, liaising with the accounts department as needed.
Support sales activities by preparing sales reports, managing customer inquiries, and coordinating with the sales team to ensure smooth operations.
Manage office supplies inventory, placing orders and ensuring adequate stock levels for daily operations.
...