900+ Customer Support Jobs in Federal Territory - October 2026 - High Salaries

Showing 931 jobs results for "customer support" in Federal Territory
Never miss any updates for Customer Support jobs in Federal Territory

KL City

  • Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
  • To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
  • Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
14 days ago

KL City

  • Stay current with system information, changes and updates
  • Comply with service level agreements
  • Support and help on Process documentation ...
Posted
14 days ago

KL City

  • Create world class training delivery program
  • Design and maintain training course for all materials and develop appropriate manuals and handouts
  • Facilitate training sessions ...
Posted
14 days ago

KL City

  • • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
  • • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
  • • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
14 days ago

KL City

  • Manage tasks within given time frames and delivering high-quality work
  • University student or graduate currently undergoing/completed a Bachelor's Degree in any field, with an interest in customer support, business operations and technology.
  • Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds ...
Posted
a month ago

KL City

  • Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
  • Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
  • Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
15 days ago

KL City

  • Location: Kalua Lumpur, Sentral, Malaysia
  • Employment Type: Permanent
  • Key Responsibilities: ...
Posted
20 days ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
a month ago

KL City

Posted
21 days ago

KL City

  • Opportunity to support customers via Phone, Chat, and Email
  • International and Multicultural Work Environment
  • Career Growth and Development Opportunities ...
Posted
8 days ago

KL City

  • To handle morning tea serving, opening ritual and closing greetings.
  • To perform other related duties and job assignments within the department from time to time and as and when requires.
  • Minimum SPM qualification with proficiency in English and Bahasa Malaysia. ...
Posted
3 days ago

KL City

  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
  • Assist in calling up customers for service / sales interactions;
  • Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
a day ago

KL City

  • Assist in calling up customers for service / sales interactions;
  • Carry out Branch RCSA through sample checking and effective rectification as applicable;
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
a day ago

KL City

  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
  • Assist in calling up customers for service / sales interactions;
  • Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
17 hours ago
  • Staff Capacity planning (staff leave administration & relief arrangements)
  • Ensure Self-Audit Check is carried out diligently as required
  • Succession Planning for 2nd liners to take on higher role, i.e. CSOM position ...
Posted
3 days ago

KL City

  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
  • Assist in calling up customers for service / sales interactions;
  • Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
3 days ago

KL City

  • May receive assignments from senior support personnel as required.
  • Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
  • Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline. ...
Posted
3 days ago

KL City

  • To create a good public image of the company and the resident.
  • To ensure availability of all forms and documents as prescribed by the company operation system and ensure proper documentation of the same at all times.
  • To be responsible to collect Maintenance fees and Sinking funds from the owners. ...
Posted
3 days ago

KL City

  • Minimum SPM
  • Working for midnight shift only since need to handle US market
  • Fresh graduate are open to apply ...
Posted
4 days ago

KL City

  • Conduct daily briefings, one-to-one coaching, performance reviews, and structured improvement plans.
  • Own first-level operational escalations and ensure complex customer and complaint cases are routed appropriately.
  • Review quality findings, DSAT cases and operational errors; identify root causes and complete corrective actions. ...
Posted
4 days ago

KL City

  • Assist department leaders in making decisions, executing specific plans, achieving team goals.
  • Help employees develop career plans, increase employee satisfaction, guide the creation of a positive work atmosphere, and cultivate team cohesion.
  • Complete other tasks assigned by superiors. ...
Posted
3 days ago

KL City

  • 10:00 PM – 7:00 AM
  • Handle customer feedback, complaints, and enquiries inquiries via inbound calls, live chat & email
  • Assist with online banking, mobile banking & account-related issues ...
Posted
10 hours ago

KL City

  • Effectively handle escalations and assist other team members to ensure efficient resolution to customer requests through collaboration and effective teamwork.
  • Provide process improvement suggestions, create/ update training documents and email templates.
  • Work to support continuous improvement projects, system testing and special projects as needed. ...
Posted
21 days ago

KL City

  • Sometimes it's simply beyond our control.
  • And you don't have to be Great to Start, you just have to Start to be Great!
  • I'm currently expanding my team and looking for 3 individuals who are ready to start immediately. ...
Posted
6 days ago

KL City

  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
  • Assist in calling up customers for service / sales interactions;
  • Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
7 days ago

KL City

  • May receive assignments from senior support personnel as required.
  • Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
  • Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline. ...
Posted
7 days ago

KL City

  • Location: Kalua Lumpur, Sentral, Malaysia
  • Employment Type: Permanent
  • Key Responsibilities: ...
Posted
21 days ago

KL City

  • Please note that only short-listed candidates will be contacted. Thank you.
Posted
8 days ago

KL City

  • Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
  • Provide excellent customer service and uphold professionalism to reflect Bank’s image
  • Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
8 days ago

KL City

  • Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
  • Provide excellent customer service and uphold professionalism to reflect Bank’s image
  • Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
8 days ago

Job searches related to “Customer Support”