Monitor and coordinate import and export shipments, local deliveries, cargo-space bookings and confirmations with customers, shipping lines and forwarders.
Plan and priotize work to meet commitments. Manage and redistribute the workload of the team on a day to day basis as required to ensure all work is completed on time, taking into account annual leaves or unplanned sick leave.
We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
Conduct sales pitch to customer and convert them into long-term customer and provide exceptional customer experience and maintaining high level of service standards.
· Being customer centric – encouraging them to provide us with feedback from their experiences, hearing about their ideas and suggestions which can the team/ organisation be closer to our customers