Review and validate order details, including customer information, pricing, product availability, delivery requirements, payment terms, and supporting documentation.
Coordinate with internal departments such as Sales, Planning, Procurement, Warehouse, Logistics, and Finance to ensure smooth order fulfilment and on-time delivery.
Monitor order status throughout the entire order-to-cash cycle, proactively identifying and resolving any issues that may impact delivery schedules or customer satisfaction....
Candidates should possess good communication skills in English (and additional regional languages are an advantage), along with clear written and verbal reporting abilities.
Candidates should possess experience in logistics, supply chain, or related industries, with familiarity in customer-facing operations and service processes.
Candidates should possess strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment with tight timelines....
To feedback to other departments on customers’ comments for improvement.
To ensure effective communication with other departments (including Production and Material Control Department) for on time and accurate delivery of finished goods to customer....
Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope:...
Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;...
The Administrative Cum Customer Service Executive provides administrative, operational, and customer service support to the Student Recruitment Department. The role serves as a key point of contact for prospective and current students, parents, agents, and other stakeholders, ensuring enquiries and administrative matters are handled professionally and efficiently....