100+ Customer Services Assistant Jobs in Selangor - September 2026

Monitor vessel schedules, ETA/ETD, vessel changes, delays and container status.
Review and coordinate import shipping documentation, including Bill of Lading (B/L), Delivery Order (D/O), arrival notices and other relevant documents.
Coordinate with customs/customs-related parties on import clearance requirements and shipment matters. ...

Posted

8 days ago

Export Customer Service Assistant Manager Export Customer Service Assistant Manager

CTE Group

Full Time

Malaysia

Coordinate with shipping lines on vessel schedules, booking, ETA/ETD, cut-off times, vessel changes and rollovers.
Prepare, check and coordinate export shipping documentation, including Shipping Instructions (SI), Bill of Lading (B/L), VGM and other relevant documents.
Ensure shipping instructions and required documentation are submitted accurately and within the required cut-off time. ...

Posted

8 days ago

Customer Service Assistant Customer Service Assistant

FMX (M) Sdn Bhd

Full Time

Shah Alam

Proactively contact customers via phone or email when updates or follow-ups are required.
Follow up with agents on shipment status and ensure timely updates are obtained.
Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...

Posted

23 days ago

Customer Service aka Retail Assistant Customer Service aka Retail Assistant

IPAJAK GROUP

Full Time

Kota Damansara

Posted

13 days ago

Customer Service, Parts Assistant, Admin Assistant-Cashier Customer Service, Parts Assistant, Admin Assistant-Cashier

Chan Auto Service Centre Sdn Bhd

Full Time

Shah Alam

Automotive, retail, or service experience a plus — not required
Basic computer skills (POS, spreadsheets, online forms)
Reliable, punctual, able to work on-site including Saturdays ...

Posted

7 days ago

Customer Service Assistant Manager (Import - Export) Customer Service Assistant Manager (Import - Export)

CTE Group

Full Time

Malaysia

The Customer Service Assistant Manager (Import & Export) is a full-time, on-site role based in Klang. This position supports daily customer service operations for logistics, including managing import and export documentation, coordinating shipments, and monitoring delivery timelines. The role involves handling customer inquiries, resolving issues promptly, and ensuring a high level of customer satisfaction throughout the logistics process. The Assistant Manager will work closely with internal teams and external partners to optimize service quality, support process improvements, and maintain accurate records. This role also assists in training and guiding customer service team members, ensuring adherence to company standards and procedures.
Key Responsibilities
• Lead and supervise the Customer Service team for Import & Export freight operations ...

Posted

2 days ago

Customer Service Assistant Manager (Import - Export) Customer Service Assistant Manager (Import - Export)

CTE Group

Full Time

Malaysia

The Customer Service Assistant Manager (Import & Export) is a full-time, on-site role based in Klang. This position supports daily customer service operations for logistics, including managing import and export documentation, coordinating shipments, and monitoring delivery timelines. The role involves handling customer inquiries, resolving issues promptly, and ensuring a high level of customer satisfaction throughout the logistics process. The Assistant Manager will work closely with internal teams and external partners to optimize service quality, support process improvements, and maintain accurate records. This role also assists in training and guiding customer service team members, ensuring adherence to company standards and procedures.
Key Responsibilities
• Lead and supervise the Customer Service team for Import & Export freight operations ...

Posted

7 days ago

Warehouse Admin Assistant - Customer Service Warehouse Admin Assistant - Customer Service

Sentina Logistics Sdn Bhd

Full Time

Port Klang

Giving operational support to operation and related department
Other related jobs assigned by Department Executive / Supervisor
Free parking ...

Posted

23 days ago

Assistant Manager - Customer Service - Order Processing Assistant Manager - Customer Service - Order Processing

The HEINEKEN Company

Full Time

Petaling Jaya

Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
Drive process standardisation, automation, and operational efficiency across customer service operations. ...

Posted

21 days ago

Assistant Manager - Customer Service - Order Processing Assistant Manager - Customer Service - Order Processing

The HEINEKEN Company

Full Time

Petaling Jaya

Resolve customer escalations, requests, queries, and complaints while driving effective service recovery.
Monitor customer service performance, analyse trends, and implement continuous improvement initiatives.
Drive process standardisation, automation, and operational efficiency across customer service operations. ...

Posted

23 days ago

CUSTOMER SERVICE - SALES ASSISTANT CUSTOMER SERVICE - SALES ASSISTANT

Promab Legacy Sdn. Bhd.

Full Time

Ampang Jaya Municipal Council

Sales Commission
Annual/Monthly Performance Bonus
Annual Salary Increment ...

Posted

a month ago

Senior Customer Service Assistant (Indoor Playground at Giant Kota Damansara) Senior Customer Service Assistant (Indoor Playground at Giant Kota Damansara)

SERI JATI SDN BHD

Full Time

Damansara Jaya

Resolve escalated customer issues professionally and promptly
Maintain high customer satisfaction and service standards
Support the smooth day-to-day operations of the outlet ...

Posted

14 days ago

Customer Service Assistant - Non Sales (Fresh Grads are Welcome!) Customer Service Assistant - Non Sales (Fresh Grads are Welcome!)

FMX (M) Sdn Bhd

Full Time

Shah Alam

Follow up with agents and internal teams to obtain the latest shipment information.
Proactively update customers by phone or email when necessary.
Monitor and follow up on outstanding undelivered shipments (Undel). ...

Posted

a month ago

Customer Experience Assistant Customer Experience Assistant

Zuellig Pharma

Full Time

Shah Alam

Perform and process transactions in SAP accurately in a timely manner
Churn out and prepare reports on timely manner
Attend and participate in cross-functional discussions and meetings when needed ...

Posted

2 days ago

Retail Assistant (PJ New Town) Retail Assistant (PJ New Town)

2nd Street Trading Malaysia

Full Time

Petaling Jaya

Provide friendly customer service
Support daily store operations
Friendly, confident & customer-oriented ...

Posted

a day ago

Planning cum Customer Service @ MNC | Shah Alam Planning cum Customer Service @ MNC | Shah Alam

Randstad Malaysia

Full Time

Shah Alam

Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...

Posted

4 days ago

Store Assistant Store Assistant

IGT SOLUTIONS SDN BHD

Full Time

Selayang

· Receive, check, and arrange incoming goods and equipment.
· Store items properly and maintain an organized store.
· Prepare and issue items according to requests. ...

Posted

8 days ago

Boutique Assistant Boutique Assistant

Tudungruffle

Full Time

Sepang

Introduce customers to new arrivals, collections, promotions, and relevant products to encourage purchases.
Actively engage with customers and provide personalised styling and product recommendations where appropriate.
Achieve individual and outlet sales targets through effective selling and customer service techniques. ...

Posted

9 days ago

Store Assistant (Gourmessa) Store Assistant (Gourmessa)

Salm Partners, LLC

Full Time

Malaysia

Ensure all work orders are completed within the time frame.
To inform superior for any issue arise.
Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations. ...

Posted

13 days ago

Boutique Assistant Boutique Assistant

ANA RICH GROUP SDN BHD

Part Time, Full Time

Kajang

Maintain the cleanliness and tidiness of the boutique.
Manage stock, product tagging, and restocking.
Ensure product displays are neat, organized, and visually appealing. ...

Posted

14 days ago

Graduate Intern - Customer Service Support Graduate Intern - Customer Service Support

Atlas Copco

Full Time

Shah Alam

Sales and service support activities
Cross-functional collaboration with Sales, Logistics, Procurement, Operations, and Technical teams
Continuous improvement and customer satisfaction initiatives ...

Posted

14 days ago

SALES ASSISTANT- PHARMACY ASSISTANT SALES ASSISTANT- PHARMACY ASSISTANT

FirstCare Pharmacy

Full Time

Setia Alam

What We Are Looking For:Minimum SPM qualification (Diploma in Pharmacy/Nursing/related field for Pharmacist Assistant).Friendly, courteous, and motivated to deliver excellent service.Able to work retail hours (including weekends/public holidays).Prior experience is an advantage, but fresh graduates are encouraged to apply—full training provided!Skills & Attributes:Strong communication and interpersonal abilities.Customer-oriented, cheerful, and proactive.Willing to learn, grow, and contribute to a team.
Why You’ll Love Working Here:Full training and continuous learning opportunities.Supportive, friendly work culture.Clear career growth pathways.A chance to make a real difference in people’s lives, every day.
Grow with us—and be part of a pharmacy that truly cares. ...

Posted

14 days ago

Senior Customer Assistant (Watsons Cheras Traders Square) Senior Customer Assistant (Watsons Cheras Traders Square)

Watson's Personal Care Stores Sdn Bhd

Full Time

Balakong

Good interpersonal & follow-up skills, adaptable and result-oriented.
Possess outgoing personality, positive and high energy level.
Applicants must be Malaysian citizens. ...

Posted

14 days ago

Customer Service Admin cum Sales Admin Customer Service Admin cum Sales Admin

BALOI AUTO HQ

Full Time

Kajang

Posted

14 days ago

Retail Assistant (PANDAN INDAH, AMPANG) Retail Assistant (PANDAN INDAH, AMPANG)

BATTERY4U SDN BHD

Full Time

Ampang Jaya Municipal Council

- Gaji setiap 28hb
- Mempunyai sistem bonus setiap bulan
- Berpeluang untuk kenaikan pangkat dan gaji dalam masa yang singkat ...

Posted

3 days ago

RETAIL ASSISTANT (SEMENYIH) RETAIL ASSISTANT (SEMENYIH)

Health Lane Family Pharmacy Sdn Bhd

Full Time

Semenyih

Assist in merchandising product and always maintain complete stock level
Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
Handle in administration work and any other ad hoc tasks from time to time. ...

Posted

3 days ago

Customer Service (CS) Admin - Lead Nurturing Intern Customer Service (CS) Admin - Lead Nurturing Intern

CHUAN SENG HIN SDN. BHD.

Full Time, Internship

Balakong

Assist in managing, organizing, and distributing incoming leads to the appropriate team members.
Monitor lead status and ensure timely follow-up and accurate record updates in the CRM system.
Support lead nurturing activities by maintaining customer databases and tracking customer interactions. ...

Posted

a day ago