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100+ Customer Service Support Jobs in Shah Alam - August 2026 - High Salaries
Showing 142 jobs results for
"customer service support"
in Shah Alam
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Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
4 days ago
Undisclosed
- Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
- Work closely with customer service teams and other relevant departments to support efficient operations.
- Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy. ...
Posted
16 days ago
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
a month ago
Undisclosed
- Identify delays, risks or bottlenecks and proactively ensure timely resolution.
- Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
- Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy. ...
Posted
a month ago
Undisclosed
- Maintain strong knowledge of the company's products to confidently assist customers with device or app usage.
- Meet service standards and performance targets, and regularly share feedback with the team to enhance customer satisfaction,
- Enquiry Handling and Customer Satisfaction ...
Posted
9 days ago
Undisclosed
- Analyze stock positions across internal inventories and distribution channels, assess business impact, and support inventory management activities.
- Utilize order management and customer relationship management systems such as SAP, BOTs, Salesforce (SFDC), OCR technology and automation tools to improve operational efficiency and accuracy.
- Ensure compliance with GxP regulations, SOPs, quality standards, documentation requirements, and audit readiness. ...
Posted
2 days ago
Undisclosed
- Documentation & Control: Act as project documentation controller, ensuring records are complete and up to date. Prepare and maintain local equipment documentation, drawings, and technical records. Ensure documentation complies with internal standards and audit requirements.
- Condition Monitoring (CMS / CMT): Support occasional site visits for Condition Monitoring Service (CMS) and Condition Monitoring Testing (CMT). Assist service engineers during site activities where technical or documentation support is required.
- Commercial: Creates standard quotation for project/service quotation as needed by the division ...
Posted
8 days ago
Undisclosed
- Assist customers with booking-related concerns, delays, failed deliveries, and escalation handling
- Verify delivery proofs, DO numbers, and customer confirmations when required
- Coordinate internally with billing and vendor teams for clarification on operational records ...
Posted
9 days ago
MYR1,700 - MYR2,100 Per Month
- Provide accurate information about MenCare Clinic's services, treatments, and promotions (training provided).
- Ensure all enquiries are handled in a friendly, professional, and timely manner.
- Update and maintain customer records in the clinic system. ...
Posted
10 days ago
Undisclosed
- Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition
- Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement
- Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations ...
Posted
11 days ago
Undisclosed
- Check service backlogs, perform service re-planning and issue necessary tickets, etc.
- Docket compilation, prepare service schedule
- Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course) ...
Posted
13 days ago
Undisclosed
- Lead CDI, product UAT and feedback sessions and channel insights and data to product and technical teams on benefits and areas of improvement
- Work collaboratively with Sales & Marketing to strengthen GTM and achieving commercial success (net POS growth)
- customer service data, observations and market trends and reports to get a clear picture of the department's operations and ways to improve it. ...
Posted
15 days ago
Undisclosed
- Liaise with Supply Chain department on export clearances for Sales Orders.
- Monitor and follow-up on inventory and provide accurate and timely advise to customer on the delivery/indent status for unfulfilled Sales Order.
- Maintain active communication and engagement with supporting functions to ensure that orders are processed and delivered promptly. ...
Posted
7 days ago
Undisclosed
- Support sales teams with tenders and project management by supplying detailed specifications, calculations, delivery timelines, and addressing operational concerns
- Liaise with subcontractors and suppliers to obtain pricing and technical specifications aligned with tender requirements
- Identify business opportunities and upsell potential, coordinating handovers to external sales teams ...
Posted
11 days ago
Undisclosed
- Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition
- Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement
- Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations ...
Posted
21 days ago
Undisclosed
- Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition
- Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement
- Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations ...
Posted
21 days ago
Undisclosed
- Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition.
- Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement.
- Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations. ...
Posted
21 days ago
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