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100+ Customer Service Support Jobs in Shah Alam - August 2026 - High Salaries
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Undisclosed
- Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition.
- Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement.
- Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations. ...
Posted
23 days ago
Undisclosed
- SLA Governance & Compliance: Define and enforce SLA frameworks, ensuring adherence to response time, MTTR, and service availability commitments.
- Performance & Continuous Improvement: Drive service improvement initiatives based on analytics, focusing on MTTR reduction, CSAT enhancement, and operational efficiency.
- Cross Functional Collaboration: Work closely with Sales, Product, Engineering, and NetCo teams to align delivery feasibility, technical design, and customer commitments. ...
Posted
16 days ago
Undisclosed
- Achieve sales and GP budgets through product demonstration with confidence and credibility to customers the technical and commercial benefits of IMI Precision Engineering’s products and their differentiation from the competition
- Undertake effective up to date market trend, information analysis of situations and data and thus providing feedback to management team to drive continuous improvement
- Play a key role in securing excellent, valid commercial contractual terms by Assessing and identifying opportunities to reduce commercial risk, and negotiating of appropriate contractual terms and conditions and obligations ...
Posted
23 days ago
Undisclosed
- Analyze stock positions across internal inventories and distribution channels, assess business impact, and support inventory management activities.
- Utilize order management and customer relationship management systems such as SAP, BOTs, Salesforce (SFDC), OCR technology and automation tools to improve operational efficiency and accuracy.
- Ensure compliance with GxP regulations, SOPs, quality standards, documentation requirements, and audit readiness. ...
Posted
23 days ago
PKT Logistics Group Sdn Bhd
MYR2,000 - MYR3,000 Per Month
- Diploma/Advanced Diploma (Preferred)
- import: 1 year (Required)
- The Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities ...
Posted
a day ago
Undisclosed
- Lead CDI, product UAT and feedback sessions and channel insights and data to product and technical teams on benefits and areas of improvement
- Work collaboratively with Sales & Marketing to strengthen GTM and achieving commercial success (net POS growth)
- customer service data, observations and market trends and reports to get a clear picture of the department's operations and ways to improve it. ...
Posted
24 days ago
MYR2,400 - MYR2,800 Per Month
- Good interpersonal and problem-solving skills.
- Able to work independently and in a team.
- Basic computer literacy (Microsoft Office & Google Workspace). ...
Posted
a month ago
Undisclosed
- Support sales teams with tenders and project management by supplying detailed specifications, calculations, delivery timelines, and addressing operational concerns
- Liaise with subcontractors and suppliers to obtain pricing and technical specifications aligned with tender requirements
- Identify business opportunities and upsell potential, coordinating handovers to external sales teams ...
Posted
a month ago
Undisclosed
- Participate in internal and external audits as a subject matter expert
- Take ownership of the process and drive continuous improvements to enhance efficiency and effectiveness
- Track required metrics for process oversight and escalate any issues as appropriate ...
Posted
a month ago
Undisclosed
- Set up and structure new regional support functions for business expansion.
- Forecast and manage workforce planning, shift scheduling (AM/PM), and resource allocation to ensure optimal coverage and service levels.
- Design seamless customer journeys across all touchpoints - live chat, email, social media, and in-app feedback. ...
Posted
18 days ago
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