200+ Customer Service Specialist Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 295 jobs results for "customer service specialist" in Kuala Lumpur
Never miss any updates for Customer Service Specialist jobs in Kuala Lumpur
Chat Available
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...

Be an early applicant!

Posted
9 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...

Be an early applicant!

Posted
9 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...

Be an early applicant!

Posted
9 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...

Be an early applicant!

Posted
9 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...

Be an early applicant!

Posted
9 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...

Be an early applicant!

Posted
9 days ago
Chat Available
MYR2,800 - MYR4,000 Per Month
Near Train Station
  • Assist in organizing student success cases and basic content materials
  • Handle customer feedback and requests, ensuring issues are properly resolved and closed
  • Work closely with the team to continuously improve service processes and customer experience ...
customer service communication
+1
Posted
a month ago
Chat Available
MYR4,800 - MYR6,200 Per Month
WFH

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support the processing team in advancing cases; coordinate resources and resolve blockers in the process
  • Keep information flowing smoothly between clients, the processing team, and the US team
  • Summarize common issues; participate in internal process optimization and service-quality improvement ...
客户沟通 Client Communication 案件协调 Case Coordination
+1
Posted
a month ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...

Be an early applicant!

Posted
9 days ago
Chat Available
MYR6,500 - MYR8,500 Per Month

55100 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Team Leadership & Development:Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
  • Workflow Optimization:Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
  • Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Mathematics Microsoft Excel
+2
Posted
a month ago
Chat Available
MYR6,500 - MYR8,500 Per Month

55100 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Team Leadership & Development:Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
  • Workflow Optimization:Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
  • Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Mathematics Microsoft Excel
+2
Posted
a month ago
Undisclosed

KL City

  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future ...
Posted
10 days ago
MYR3,000 - MYR3,700 Per Month

KL City

  • Plan, coordinate and execute centre-specific client engagement activities, including community events, networking activities, breakfasts, pantry initiatives and other client experiences.
  • Act as a client advocate by gathering and sharing client feedback, preferences and insights with the relevant leaders and teams to identify opportunities for improvement.
  • Manage client check-ins and check-outs, administrative matters and invoicing-related activities to support the smooth day-to-day operation of the centre. ...
Posted
8 days ago
Undisclosed

KL City

  • Provide support and escalation of issues within agreed procedures and service level agreements. Manage customer’s expectations and display ownership for customer request.
  • Respond to customer request efficiently and escalate to other functional team as required.
  • Keep up-to-date on new or enhanced products/services in order to maintain a high level of quality service to customer. ...
Posted
a month ago
Undisclosed

KL City

  • Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
  • Follow established customer service procedures and escalation guidelines.
  • Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
a month ago
Undisclosed

KL City

  • Provide support and escalation of issues within agreed procedures and service level agreements. Manage customer’s expectations and display ownership for customer request.
  • Respond to customer request efficiently and escalate to other functional team as required.
  • Keep up-to-date on new or enhanced products/services in order to maintain a high level of quality service to customer. ...
Posted
7 days ago
Undisclosed

KL City

  • Build trust and confidence through professional and empathetic communication
  • Ensure every customer interaction leaves a positive impression
  • Investigate issues thoroughly and think beyond surface-level answers ...
Posted
a month ago
Undisclosed

KL City

  • Working Hours: Night Shifts, 5 days working and 2 day off
  • Requirements:
  • • Proficiency in Korean & English ...
Posted
16 days ago
MYR3,000 - MYR3,500 Per Month

KL City

  • Monitor and manage the P58 workpool, coordinating with commercial and logistic teams to ensure timely clearance. [Full responsibility]
  • Coordinate closely with local field service, application, and technical teams for case resolution and escalation. [Share responsibility with country CS managers]
  • Create and maintain the installed base, PM plans and manage UI process and completion [Full responsibility] ...
Posted
15 hours ago
MYR3,800 - MYR5,500 Per Month

KL City

  • Troubleshoot basic issues and guide customers step-by-step to resolve their concerns
  • Escalate unresolved or complex cases to the appropriate internal departments while ensuring proper follow-up
  • Maintain accurate and detailed records of all customer interactions, complaints, and resolutions in the system ...
Posted
10 days ago
Undisclosed

KL City

  • 4 Weeks of Paid Training
  • Modern Office Located in KL Sentral
  • Friendly and Casual Work Environment ...
Posted
11 days ago
Undisclosed

KL City

  • Working Hours: Night Shifts, 5 days working and 2 day off
  • Requirements:
  • • Proficiency in Mandarin & English ...
Posted
23 days ago
Undisclosed

KL City

  • Exposure to Phone, Chat, and Email Support
  • Professional Training and Onboarding
  • Career Growth and Development Opportunities ...
Posted
8 days ago
Undisclosed

KL City

  • Assist with technical troubleshooting within the FastJobs platform
  • Manage advertiser accounts, handle administrative tasks, and generate reports
  • Moderate ad content to ensure compliance with MOHR Guidelines ...
Posted
a day ago
Undisclosed

KL City

  • Identify technical or complex issues and escalate them to the appropriate teams, including Technical Support, Funding, Risk, Compliance, and other specialists.
  • Document cases clearly and accurately in the CRM, ensuring all relevant technical details and troubleshooting steps are recorded.
  • Guide clients through platform functionality and provide clear instructions on resolving common technical issues. ...
Posted
19 hours ago
Undisclosed

KL City

  • Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
  • medical advice.
  • Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...
Posted
6 days ago
Undisclosed

KL City

  • Language proficiency required: Japanese or N1
  • Position Summary: Handle live contacts of customers and provide appropriate solution to their queries
  • Roles and Responsibilities- ...
Posted
23 days ago
Undisclosed

KL City

  • Follow up on customer requests and ensure timely resolution.
  • Maintain accurate records of customer interactions and cases.
  • Escalate complex issues to the relevant team when required. ...
Posted
16 days ago
Undisclosed

KL City

  • Escalate complex cases to the appropriate team when necessary.
  • Maintain accurate records of customer interactions in the system.
  • Achieve individual and team performance targets, including quality and customer satisfaction metrics. ...
Posted
7 days ago
Undisclosed

KL City

  • Escalate complex cases to the appropriate team when necessary.
  • Maintain accurate records of customer interactions in the system.
  • Achieve individual and team performance targets, including quality and customer satisfaction metrics. ...
Posted
7 days ago