Customer Service Representative -Mandarin Speaking
Teleperformance Malaysia Sdn Bhd
Premium Jobs Ads
SSM No : 201601023769 (1194708-K)
MYR3,000 - MYR3,900 Per Month
Petaling Jaya, Selangor
Fewer than 40 applicants. You still have a chance!
Posted 3 days ago • Closing 7 May 2024
Fewer than 40 applicants. You still have a chance!
Requirements
- Fluent in both English, and Mandarin (reading, writing and speaking)
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- 6 months to 1 year of minimum experience in Customer Service in Banking Industry preferred.
- Willing to work rotational shift
- Open to relocating to Selangor.
Responsibilities
- Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
- Execute client instructions, resolve issues, and cross-sell bank products.
- Gather feedback, meet productivity standards, and continuously improve service quality.
- Stay updated on products and skills through training. Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
- Collaborate with team members to enhance customer support and adhere to company policies and performance indicators
Benefits
- Join an International Company with a dynamic, youthful workplace
- Ongoing training and development opportunities.
- Sign On Bonus
Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Training Provided
- 5 Working Days
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Learn MoreAbout Company
About Company