jobs in Teleperformance Malaysia Sdn Bhd

Customer Service Representative (Mandarin Speaking)

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SSM No : 201601023769 (1194708-K)

MYR2,800 - MYR3,600 Per Month

Georgetown, Pulau Pinang

Fewer than 15 applicants. Your chances are good!

Posted 3 days ago • Closing 11 Jun 2024

Fewer than 15 applicants. Your chances are good!

Requirements

  • Bachelor’s degree or Diploma in any discipline
  • Fluency in written and spoken English and Mandarin/Cantonese
  • Experienced or interest in a BPO, Customer Service, and/or Sales
  • Willing to relocate to Penang
  • Willing to work rotational shift

Responsibilities

  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customer’s account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement

Benefits

  • Join an International Company with a dynamic, youthful workplace
  • Career growth opportunities
  • Internal Training Opportunity

Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • 5 Working Days
  • Allowance Provided
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About Company

jobs in Teleperformance Malaysia Sdn Bhd

Teleperformance Malaysia Sdn Bhd Teleperformance Malaysia Sdn Bhd is top company

Customer Service / Helpdesk

About Company

jobs in Teleperformance Malaysia Sdn Bhd

Teleperformance Malaysia Sdn Bhd Teleperformance Malaysia Sdn Bhd is top company

Customer Service / Helpdesk