800+ Customer Service Night Shift Jobs in Kuala Lumpur - September 2026

Manage stock replenishment, merchandise transfers, and inventory organization.
Maintain product displays, shop floor arrangement, and interior presentation.
Ensure proper housekeeping and maintain the overall shop image and visual standards. ...

Posted

21 days ago

Customer Service Executive Customer Service Executive

Infinity Cosmic Sdn Bhd

Full Time

KL City

Provide product info, resolve complaints, and escalate complex cases to relevant departments
Review and follow up on weekend issues that were handled by weekend CS team
Maintain professional, friendly communication and uphold brand tone ...

Posted

21 days ago

Customer Service Executive Customer Service Executive

Experian

Full Time

KL City

Posted

21 days ago

Customer Service Executive Customer Service Executive

Experian

Full Time

KL City

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

Posted

21 days ago

Customer Service Professional Customer Service Professional

SRG Asia Pacific Sdn. Bhd.

Full Time

KL City

Basic Salary: RM2,000 (RM2,100 upon confirmation)
RM200 (KPI-based)
RM300 (Attendance) ...

Posted

21 days ago

Customer Service (Thai Speaker) Customer Service (Thai Speaker)

Welsend Malaysia

Full Time

KL City

Product Recommendations: Provide advice and recommend products, services, or loyalty programs based on customer needs and preferences.
Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
Administrative Support: Perform additional administrative tasks as assigned by management. ...

Posted

21 days ago

Customer Service Specialist Customer Service Specialist

TDCX

Full Time

KL City

Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future ...

Posted

21 days ago

CS Agent CS Agent

FIXAIRE SERVICE

Full Time

KL City

Korean (Required)
Key Responsibilities
 Respond to Customer Inquiries: Provide timely and accurate responses to customer inquiries via ...

Posted

21 days ago

Customer Service Executive Customer Service Executive

MALAYSIAN HOYA LENS SDN BHD

Full Time

KL City

Follow up the cases, keep the promises
Ensure a good understanding of the company products and services which is improved and always maintained
Provide detailed information about products and processes ...

Posted

21 days ago

Customer Service Supervisor - Cigna Healthcare Customer Service Supervisor - Cigna Healthcare

Cigna Healthcare

Full Time

KL City

Oversee end-to-end customer service operations across all channels (e.g., calls, emails, chat, and digital platforms), ensuring accuracy, consistency, and adherence to approved service standards and operating procedures.
Ensure customer interactions are handled within agreed service levels by actively monitoring volumes, queue performance, turnaround times, and case ageing.
Drive service excellence by continuously reviewing customer journeys, identifying pain points, and implementing actions that improve customer outcomes and satisfaction. ...

Posted

4 days ago

Customer Service Supervisor - Cigna Healthcare Customer Service Supervisor - Cigna Healthcare

The Cigna Group

Full Time

KL City

Ensure customer interactions are handled within agreed service levels by actively monitoring volumes, queue performance, turnaround times, and case ageing.
Drive service excellence by continuously reviewing customer journeys, identifying pain points, and implementing actions that improve customer outcomes and satisfaction.
Establish and maintain high service quality standards through effective monitoring, coaching, and performance management. ...

Posted

4 days ago

Customer Service Supervisor - Cigna Healthcare Customer Service Supervisor - Cigna Healthcare

The Cigna Group

Full Time

KL City

Posted

4 days ago

Customer Service Representative - Charity Sector Customer Service Representative - Charity Sector

One Sixty Asia

Full Time

KL City

Verify and accurately update donor, payment and communication details.
Identify and address concerns that could lead to donor cancellation.
Use active listening, questioning and objection-handling skills to understand and support donors. ...

Posted

4 days ago

Trainer (Customer Service) - Japanese Speaker Trainer (Customer Service) - Japanese Speaker

Accenture Southeast Asia

Full Time

KL City

Create world class training delivery program
Design and maintain training course for all materials and develop appropriate manuals and handouts
Facilitate training sessions ...

Posted

4 days ago

Customer Service Analyst - Japanese Speaker Customer Service Analyst - Japanese Speaker

Accenture Southeast Asia

Full Time

KL City

Stay current with system information, changes and updates
Comply with service level agreements
Support and help on Process documentation ...

Posted

4 days ago

Head of Customer Service Hub, Malaysia Head of Customer Service Hub, Malaysia

Siemens

Full Time

KL City

Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...

Posted

5 days ago

Ecommerce Customer Service - Operating Assistant Ecommerce Customer Service - Operating Assistant

CWHUB MALAYSIA VENTURES

Full Time

Hulu Langat

Work closely with the warehouse and operations team to resolve customer issues
Handle customer complaints calmly and provide suitable solutions based on company guidelines
Keep customer information and case updates organised and accurate ...

Posted

7 days ago

SEA Customer Service Operations Manager SEA Customer Service Operations Manager

Xiaomi Technology

Full Time

KL City

Process Optimization: Adapt customer service processes to Southeast Asia’s local context and home appliance after-sales characteristics. Continuously improve workflows, service standards, and scripts to enhance efficiency and user experience.
Business Collaboration: Coordinate with cross-functional teams to share customer insights and operational data. Conduct regular reviews and implement optimization initiatives.
Bachelor’s degree or above. ...

Posted

7 days ago

Customer Service Specialist - Japanese speaker Customer Service Specialist - Japanese speaker

ETeam

Full Time

KL City

4 Weeks of Paid Training
Modern Office Located in KL Sentral
Friendly and Casual Work Environment ...

Posted

8 days ago

Customer Service Executive - Fresh graduate Customer Service Executive - Fresh graduate

PERSOL APAC

Full Time

KL City

Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team service targets and interaction handling quotas ...

Posted

8 days ago

E-Commerce Customer Service Executive E-Commerce Customer Service Executive

KITSUI Health & Beauty

Full Time

KL City

Assist customers throughout their online purchasing journey and provide appropriate guidance where required.
Ensure customers receive clear, friendly and helpful responses at all times.
Take ownership of customer conversations and ensure enquiries are followed through until properly addressed. ...

Posted

8 days ago

Assistant Manager, Premier Customer Service Assistant Manager, Premier Customer Service

Public Mutual Berhad

Full Time

KL City

To analyse daily and monthly reports to improve the service standards.
To liaise with relevant departments in the enhancement of systems.
To coordinate seminars, projects, and members’ engagement activities, etc.To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience. ...

Posted

8 days ago

Customer Care Advisor (Night Shift) Customer Care Advisor (Night Shift)

DHL Express

Full Time

KL City

Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...

Posted

4 days ago

Customer Service Customer Service

One Heart Print

Full Time

KL City

Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
Monitor and respond to customer reviews professionally.
Work closely with the printing team to ensure orders are completed accurately and on time. ...

Posted

a month ago