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800+ Customer Service Night Shift Jobs in Kuala Lumpur - August 2026 - High Salaries
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"customer service night shift"
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Undisclosed
KL City
- Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
- Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
- "Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...
Posted
22 days ago
MYR1,800 - MYR1,900 Per Month
KL City
- Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic)
- Good communication skills in both English & Bahasa Malaysia (speaking & writing).
- Basic computer knowledge (operating computer, MS Office Skills). ...
Posted
23 days ago
Undisclosed
KL City
- Assist in supervising and training of staff.
- Liaising with bank personnel/System Support/IT in handling Collections related processes and electronic payment system including system/servicing issues, service/system enhancement & other operational matter.
- To handle New Business Easipay forms, processing billings, updating tracking and reply to emails. ...
Posted
14 days ago
Customer Care Officer (Native China - Mandarin Speaker) Customer Care Officer (Native China - Mandarin Speaker)
APPSHILL CONSULTING SDN BHD
MYR4,700 - MYR5,300 Per Month
KL City
- Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- Process service requests like account updates, disputes, and payment arrangements.
- Ensure accurate documentation of all customer interactions in the system. ...
Posted
a month ago
Customer Care Officer (Native China - Mandarin Speaker) Customer Care Officer (Native China - Mandarin Speaker)
AppsHill Consulting Sdn Bhd
MYR4,700 - MYR5,300 Per Month
KL City
- Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- Process service requests like account updates, disputes, and payment arrangements.
- Ensure accurate documentation of all customer interactions in the system. ...
Posted
a month ago
Undisclosed
KL City
- Accurately record, track, and follow up on customer feedback and issues to ensure timely resolution
- Assist in maintaining and improving internal knowledge bases, workflows, and customer service processes
- Collaborate with internal teams (e.g., Product, Technical, and Operations teams) to resolve customer concerns efficiently ...
Posted
20 days ago
Bank Customer Service [Permanent | Basic up to 4K | Shift Basis | 3mins to LRT] Bank Customer Service [Permanent | Basic up to 4K | Shift Basis | 3mins to LRT]
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
MYR3,200 - MYR4,800 Per Month
KL City
- Earliest shift start at 6am, latest shift end by 3am
- 5 hours per shift including 1 hour break (additional 0.5 hours comfort break) Rest 2 days (Off day may be split)
- 1 month classroom training (Mon – Fri, 9am – 6.30pm) Mandatory attendance ...
Posted
19 days ago
Customer Service Executive [MNC Bank | up to 4K | Shift Rotation | near KLCC] Customer Service Executive [MNC Bank | up to 4K | Shift Rotation | near KLCC]
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
MYR3,200 - MYR4,800 Per Month
KL City
- Earliest shift start at 6am, latest shift end by 3am
- 5 hours per shift including 1 hour break (additional 0.5 hours comfort break) Rest 2 days (Off day may be split)
- 1 month classroom training (Mon - Fri, 9am - 6.30pm) Mandatory attendance ...
Posted
13 days ago
Undisclosed
KL City
- Identify wrong escalations (misrouting) and missed escalations (should have gone to L2/L3)
- Provide structured feedback and coaching inputs
- Conduct QA calibration sessions with internal teams ...
Posted
23 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Summary:
- The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
- We're looking for someone who has: ...
Posted
a month ago
Undisclosed
KL City
- Resolve issues professionally and efficiently
- Maintain accurate records in the CRM system
- Deliver excellent customer service while meeting KPIs ...
Posted
20 days ago
Undisclosed
KL City
- Basic Salary: Up to RM6,000
- Expat sponsorship available for qualified candidates
- Career growth opportunities ...
Posted
a month ago
Undisclosed
KL City
- Accurately record, track, and follow up on customer feedback and issues to ensure timely resolution
- Assist in maintaining and improving internal knowledge bases, workflows, and customer service processes
- Collaborate with internal teams (e.g., Product, Technical, and Operations teams) to resolve customer concerns efficiently ...
Posted
23 days ago
Undisclosed
KL City
- Identify cases that require escalation, including disputes / chargebacks/ account restrictions / fraud-related cases/ KYC / verification issues beyond L1 scope/complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
a month ago
Undisclosed
KL City
- Take ownership of customer concerns and follow through to resolution
- Identify and suggest process improvements
- Achieve daily performance KPIs set by the regional team ...
Posted
23 days ago
MYR1,800 - MYR1,900 Per Month
KL City
- Make outbound calls for follow-up, service updates, or customer retention
- Promote relevant products or services when required (soft selling)
- Ensure customer satisfaction while meeting KPI targets ...
Posted
a month ago
Undisclosed
KL City
- Translate customer issues and feedback into clear, actionable inputs for Product, Engineering, Sales, and Marketing.
- Build trust with customers by being clear, accountable, and solution-oriented, especially in high-pressure or complex situations.
- Maintain accurate case documentation to support faster resolution, pattern detection, and continuous product improvement. ...
Posted
a month ago
Customer Service Executive - Fresh Grads-Exp are welcome (KL-Selangor) Customer Service Executive - Fresh Grads-Exp are welcome (KL-Selangor)
Agensi Pekerjaan ASK Resources Sdn Bhd
MYR3,200 - MYR4,000 Per Month
KL City
- Medical Benefits
- Open for English and Mandarin Speaker (We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients)
- Language Allowances Provided (Mandarin Speaker) ...
Posted
a month ago
MYR2,000 - MYR2,300 Per Month
KL City
- Handle customer enquiries via calls and other communication channels.
- Assist customers with technical issues, product enquiries, and general information.
- Deliver excellent customer service to ensure customer satisfaction and loyalty. ...
Posted
a month ago
MYR2,000 - MYR2,300 Per Month
KL City
- Handle customer enquiries via calls and other communication channels.
- Assist customers with technical issues, product enquiries, and general information.
- Deliver excellent customer service to ensure customer satisfaction and loyalty. ...
Posted
a month ago
MYR2,000 - MYR2,300 Per Month
KL City
- Must Good communication skills in Bahasa Malaysia and English
- Patient, polite, and able to handle different customer personalities
- Basic computer knowledge ...
Posted
a month ago
MYR1,700 - MYR2,500 Per Month
WFH • Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Complaint & Issue Resolution: Handle guest complaints, special requests, and unexpected issues with empathy and professionalism, ensuring quick and satisfactory solutions.
- Property Condition Monitoring: Attentively track guest feedback and property status. Promptly log and report any cleanliness oversights or facility maintenance issues to keep our units in top-tier condition.
- Daily Administration & Record Keeping: Accurately document guest feedback, booking details, and incidents, while assisting with basic daily reports as required. ...
Communication Skills
Customer Service
Skills Required
Communication Skills
Customer Service
Interpersonal Skills
Problem-Solving
Empathy
Conflict Resolution
Time Management
+5
Posted
a month ago
Undisclosed
KL City
- Guide and govern the current and future skills for the organization
- Align organisation direction and program execution to account plans, renewals and adoption goals, position value of Cisco as part of a comprehensive outcome-based solution. Lead Growth Initiatives for APJC region.
- Be a trusted advisor, understand customer market and industry, Identify risks and proposes mitigation plans and help customers in achieving business outcomes, operational, program, or service objectives. ...
Posted
9 days ago
Undisclosed
KL City
- Enhances customer experience by providing high level technical customer service and support according to established policies and procedures
- Serves as technical resource accountable for analyzing, supporting and troubleshooting customer technical support inquires; provides alternate solutions as needed
- Contributes to testing efforts to identify opportunities for improvements with the voice of the customer in mind ...
Posted
a day ago
Undisclosed
KL City
- You will create user flows, wireframes, mock-ups and prototypes, and contribute design assets and interaction details that help teams align and deliver with confidence.
- You will help design and facilitate workshops, co-creation sessions and design discussions with stakeholders, and partner with service designers to connect product-level solutions to broader customer journeys.
- You will explore and apply AI-enabled tools and practices to improve the speed and quality of design exploration, insight synthesis, prototyping and overall delivery effectiveness. ...
Posted
22 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- Maintain product knowledge to deliver effective sales and customer service.
- Diploma or Bachelor holder
- Has 1 year experience in telesales, sales, or customer service would be preferred. ...
Posted
20 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- Maintain product knowledge to deliver effective sales and customer service.
- Diploma or Bachelor holder
- Has 1 year experience in telesales, sales, or customer service would be preferred. ...
Posted
20 days ago
Undisclosed
KL City
- Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
- Assist in calling up customers for service / sales interactions ...
Posted
16 days ago
Undisclosed
KL City
- Required to carry clear sales targets for specific products
- Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement
- Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling ...
Posted
16 days ago
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