Jobs
Companies
Forums
800+ Customer Service Night Shift Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 817 jobs results for
"customer service night shift"
in Kuala Lumpur
Never miss any updates for Customer Service Night Shift jobs in Kuala Lumpur
Manage Alert
Urban Ace Property Management
MYR1,800 - MYR2,300 Per Month
KL City
- Answering phone calls and handling inquiries with proper etiquette.
- Coordinating with security and other departments when necessary.
- Offering general administrative support, including filing and documentation. ...
Posted
14 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Product Recommendations: Provide advice and recommend products, services, or loyalty programs based on customer needs and preferences.
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- Administrative Support: Perform additional administrative tasks as assigned by management. ...
Posted
14 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
6 days ago
Trinity Workforce Solution Sdn Bhd
MYR3,000 - MYR3,500 Per Month
KL City
- Resolve customer issues efficiently while ensuring a positive customer experience.
- Coordinate with internal departments to resolve complex cases.
- Escalate unresolved issues to the Team Leader when necessary. ...
Posted
2 days ago
Undisclosed
KL City
- Stay current with system information, changes and updates
- Comply with service level agreements
- Support and help on Process documentation ...
Posted
2 days ago
Undisclosed
KL City
- Communicate order status updates, resolve customer inquiries, and handle backorders effectively.
- Maintain accurate transaction records within Tier-1 ERP systems while tracking key metrics like order fulfillment and inventory turnover.
- Minimum 2 to 4 years of experience in customer order processing, material planning, procurement, or supply chain execution. ...
Posted
2 days ago
MYR2,700 - MYR3,600 Per Month
KL City
- Ensure prompt and proper resolution of customer queries by providing knowledgeable answers, product inquiry, order placement, feedbacks and complaints
- Follow up with ongoing issue until resolved in a timely manner by liaising between customers and internal/external parties
- Work closely and liaise with internal logistics and 3PL partners ...
Posted
20 hours ago
MYR2,000 - MYR2,800 Per Month
KL City
- Probationary period is minimum 5 months including training
- Training Completion Allowance RM200 upon completion of your training,
- RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance ...
Posted
20 hours ago
MYR2,000 - MYR2,500 Per Month
KL City
- Shift coverage: Monday to Sunday
- Basic Salary: Up to RM2,500
- Rewards & Recognition (RNR): RM200 ...
Posted
20 hours ago
MYR4,000 - MYR5,500 Per Month
KL City
- Rectify part number errors, request lead time changes from suppliers, and liaise with Sales, Shipping, and Account Teams on order statuses and AR matters.
- Prepare Request For Quotations (RFQs) and generate Purchase Orders (POs) to suppliers. Monitor inventory allocation and check lead-time status.
- Communicate delays and delivery changes internally and externally. Expedite deliveries by suppliers and update systems as needed. ...
Posted
5 days ago
MYR2,200 - MYR3,000 Per Month
KL City
- Maintain good relationships with existing customers.
- Escalate customer issues or complaints to the relevant person when necessary.
- Receive and process customer purchase orders and sales orders. ...
Posted
5 days ago
Undisclosed
KL City
- Provide accurate information based on approved procedures, resolve general customer enquiries within the assigned scope, and escalate complex cases to the appropriate team.
- Follow up with customers by phone or email to encourage completion of service surveys and gather relevant feedback.
- Maintain clear and accurate records of calls, audit results, survey responses, and follow-up actions. ...
Posted
5 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
6 days ago
ANSA Digital SDN BHD
MYR2,000 - MYR2,500 Per Month
KL City
- Attend to customer complaints and escalate complex matters to the relevant team.
- Maintain professional, friendly and responsive communication with customers.
- Make outbound calls to assigned leads and prospects. ...
Posted
6 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
7 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
9 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
9 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,000 - MYR4,400 Per Month
KL City
- Work closely with your teammates to meet goals, share knowledge, and create wins together.
- Represent the brand with confidence and integrity across every interaction.
- Fluent in Mandarin & English (spoken and written). ...
Posted
9 days ago
Undisclosed
KL City
- Act as the voice of the customer in internal engagements with Product, Technology, and Marketing teams, feeding front line insights into product and process decisions.
- Ensure all KPIs, SLAs, and AHT targets consistently meet or exceed prescribed standards, with regular monitoring, reporting, and corrective action where needed.
- Own and continuously refine the Case Management System (CMS), telephony systems, and IVR configurations to streamline customer engagements, reduce handling effort, and enable faster, more accurate case routing and resolution. ...
Posted
6 days ago
Undisclosed
KL City
- Maintain high customer satisfaction and service quality.
- Follow company procedures and meet assigned KPIs.
- Fluent in Mandarin & English. ...
Posted
10 days ago
Undisclosed
KL City
- Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
- Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
- Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Posted
9 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
a month ago
Undisclosed
KL City
- Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
- Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
- Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
10 days ago
Undisclosed
KL City
- Effectively handle escalations and assist other team members to ensure efficient resolution to customer requests through collaboration and effective teamwork.
- Provide process improvement suggestions, create/ update training documents and email templates.
- Work to support continuous improvement projects, system testing and special projects as needed. ...
Posted
12 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Cash Bridge
- We are a Fin-Tech company excelling in financial technology focusing on Consumer Lending as well as Commercial Financing.Cash Bridge is an Australian company, based in Melbourne.Currently we are looking for candidate with Great Customer Service skills to join the team in assisting and improving the customer service of the Company.
- Candidates will require to work with hours align with the working hours in Melbourne (AEST). ...
Posted
19 days ago
MYR3,000 - MYR5,000 Per Month
KL City
- Record and update customer interactions, feedback, transactions, and complaints systematically.
- Coordinate closely with outlet team members to ensure smooth daily operations and customer satisfaction.
- Assist in resolving customer concerns professionally, escalating issues to the Management when necessary. ...
Posted
19 days ago
Undisclosed
KL City
- Work closely with customer’s purchasing team and Hexcel’s internal team at various locations globally.
- Delivery and Logistics Support.
- Documentation support. ...
Posted
19 days ago
Undisclosed
KL City
- Location: Kalua Lumpur, Sentral, Malaysia
- Employment Type: Permanent
- Key Responsibilities: ...
Posted
12 days ago
Undisclosed
KL City
- Effectively handle escalations and assist other team members to ensure efficient resolution to customer requests through collaboration and effective teamwork.
- Provide process improvement suggestions, create/ update training documents and email templates.
- Work to support continuous improvement projects, system testing and special projects as needed. ...
Posted
13 days ago
Browse Location:
More Location
Browse Company:
More Companies
Browse "customer service night shift" Job By:
Browse "customer service night shift" Job By:
More Industries