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800+ Customer Service Night Shift Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 833 jobs results for
"customer service night shift"
in Kuala Lumpur
Never miss any updates for Customer Service Night Shift jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Provide customers with shipment updates and relevant information.
- Follow up on customer enquiries, complaints, and service-related issues until resolution.
- Identify customer requirements and provide appropriate solutions. ...
Posted
12 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- Responsibilities :
- - Respond promptly to all incoming inquiries through social media (Instagram and Facebook), instant messenger (WhatsApp, Zalo), Email, phone calls, website, and other forms of incoming inquiries
- - Respond and clarify customer comments in public domain ...
Posted
12 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
12 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
12 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
- Prepare simple replies, messages, and customer correspondence when required. ...
Posted
12 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
16 days ago
Chat Available
You can chat with the employer only after applying for this job.
Customer Service (Work From Home)
MYR3,300 - MYR4,500 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Effectively manage large numbers of incoming messages.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Good customer interactions and maintain customer relationship. ...
Customer service
Product Knowledge
Skills Required
Customer service
Product Knowledge
Market Knowledge
Problem Solving
Resolving Conflict
Analyzing Information
Multi-tasking
Customer Inquiries
Customer Satisfaction
Communication Skill
Written Communication
Technical Support
Customer Care
Interpersonal
+12
Posted
24 days ago
Undisclosed
KL City
- Monitor and manage the P58 workpool, coordinating with commercial and logistic teams to ensure timely clearance. [Full responsibility]
- Coordinate closely with local field service, application, and technical teams for case resolution and escalation. [Share responsibility with country CS managers]
- Create and maintain the installed base, PM plans and manage UI process and completion [Full responsibility] ...
Posted
3 days ago
MYR4,000 - MYR4,500 Per Month
KL City
- Strong experience in the full job cycle: customer enquiry → rate sourcing → quotation → booking → shipment coordination → documentation → job costing → billing/invoicing → job closure.
- Able to obtain and compare rates from shipping lines, airlines, hauliers, transporters, warehouses, customs agents and other vendors.
- Familiar with sea freight, air freight, trucking/land transport and preferably project/cross-border shipments. ...
Posted
3 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Escalate issues to the appropriate team when necessary.
- Support process improvements and participate in team meetings or training sessions.
- Maintain confidentiality and integrity of all customer information. ...
Posted
3 days ago
Undisclosed
KL City
- · Handle customer inquiries via outbound calls and emails.
- · Assist with hotel/flight bookings, cancellations, refunds, and booking-related issues.
- · Understand customer needs and provide accurate solutions. ...
Posted
3 days ago
MYR2,800 - MYR4,500 Per Month
KL City
- To update stock data from time to time to ensure the accuracy of data.
- To participate in physical stock checks when required.
- To make entries of PO, SO Invoice, DO, GRN into the system. ...
Posted
3 days ago
Undisclosed
KL City
- Strong customer support and technical skills.
- Proficient in analyzing customer needs and technical issues.
- Excellent communication and interpersonal skills. ...
Posted
2 days ago
Undisclosed
KL City
- The Customer Service Executive (CSE) is responsible for delivering excellent customer experience by handling customer enquiries, complaints, and requests efficiently and professionally. This role serves as the key liaison between the company and its customers, ensuring timely resolution, accurate information, and compliance with company policies and regulatory requirements.
- Key Responsibilities
- Handle tickets from email and in-app and potentially other communication channels (like inbound and outbound calls, WhatsApp messages, etc) promptly and professionally. ...
Posted
2 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Get certified to sell memberships & earn commission (optional to earn extra comm $$)
- Structured career pathway:
- Certification Programs: Bronze → Silver → Gold ...
Posted
2 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
2 days ago
Undisclosed
KL City
- Handle call-home alerts, remote hands requests, and technical incidents, escalating when required.
- Follow established case management processes and escalation procedures.
- Coordinate Field Engineers, subcontractors, and spare parts to meet service commitments. ...
Posted
3 days ago
Undisclosed
KL City
- Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
- Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
- Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
3 days ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
3 days ago
Undisclosed
KL City
- Collaborate with Market Planning Team on PIPO management, Quota release and back-in-stock date to ensure maximum fulfilment and backordering possibilities.
- Act as the first go-to point for customers and internal stakeholders for order-related matters/issue, making sure incidents/queries are addressed in a timely and professional manner.
- Ensure full compliance with internal/external audit requirements relating to customer service operations on processes and documentation. Provide timely support on periodic Audit Checks. ...
Posted
4 days ago
Undisclosed
KL City
- Build Product Expertise – Develop a strong understanding of Selkirk products, policies, warranties, and internal processes to provide dependable support.
- Manage Multiple Systems – Work efficiently across ticketing platforms, CRM tools, order-management systems, and other business applications.
- Meet Service Expectations – Manage high-volume call and ticket queues while meeting established standards for response time, productivity, accuracy, and customer satisfaction. ...
Posted
4 days ago
Undisclosed
KL City
- Salary : Upto 8K MYR
- Roles and Responsibilities :
- To respond promptly to customer inquiries via calle, live chat and email, providing accurate information and assistance regarding Skin Care products, orders, and services. ...
Posted
4 days ago
Undisclosed
KL City
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify key customer complaint issues to provide a basis for business optimization.
- Participate in optimizing complaint-handling processes and propose improvements to products or service processes to reduce complaint escalation rates at the source.
- Handle other matters within the team. ...
Posted
4 days ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
4 days ago
Undisclosed
KL City
- Provide mentorship to customer service teams on soft skills development, fostering stronger communication, emotional intelligence, and resilience in handling customer and operational challenges.
- Continuously evaluate training effectiveness, tying learning outcomes to KPIs such as QA, CSAT, SLA, and error rates.
- Design and deliver structured training programs covering customer service processes, fintech products (e.g., e-wallets, credit, insurance, loan servicing), and regulatory requirements. ...
Posted
4 days ago
Undisclosed
KL City
- Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
- Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
- Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
4 days ago
MYR4,500 - MYR4,500 Per Month
KL City
- Are you fluent in English and Mandarin?
- Are you required to serve notice? If yes, how long?
- What is your expected salary? ...
Posted
4 days ago
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