300+ Customer Service Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"customer service manager"
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工作 "customer service manager"
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Undisclosed
Singapore
- Develop and implement service strategies that align with regional business goals and global standards.
- Monitor and improve key service metrics (e.g., response time, resolution rate, revenue attainment).
- Serve as the escalation point for complex customer issues, collaborating across departments to drive timely resolution. ...
Posted
4 days ago
Undisclosed
Singapore
- Act as the primary liaison with regulatory bodies on customer service matters. Ensure compliance with regulatory requirements, manage audits and inquiries, and proactively address emerging regulatory expectations to safeguard the bank’s reputation.
- Build and implement performance dashboards and analytics frameworks to monitor service KPIs, identify pain points, and inform decision-making across functions.
- Proven track record in leading large-scale transformation initiatives within financial services, particularly across retail banking, consumer banking business ...
Posted
4 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
7 days ago
Undisclosed
KL City
- Expanding and growing new customer base & New Investment Account through referrals from existing PB customers or through personalized service recovery efforts
- Growing existing relationship AUMs i.e. CASA & Fixed Deposits and ability to acquire new customers
- Working with Wealth Management Office, Branch Operations, Customer Service Division, Lending Hubs to obtain comprehensive product updates that is exclusive to our affluent customers ...
Posted
7 days ago
Undisclosed
Singapore
- Ensure all higher-risk cases are identified, escalated and relevant approvals are obtained.
- Review customers’ Source of Wealth (SOW), including assessing documentation and producing well-structured SOW narratives.
- Review and clear Daily Name Screening alerts. ...
Posted
8 days ago
SGD7,000 - SGD7,000 每月
Singapore
- Oversee credit models, underwriting frameworks, and risk appetite
- Work closely with risk teams to balance growth vs portfolio quality
- Enhance and develop recovery processes to optimize portfolio returns ...
Posted
9 days ago
FOR THE LOVE OF LAUNDRY PTE. LTD.
SGD2,200 - SGD2,200 每月
Singapore
- Handle customer questions through walk-in, phone, WhatsApp, or email
- Collect payments by cash, credit card, or other cashless payment methods
- Keep the outlet clean, tidy, and presentable ...
Posted
10 days ago
Undisclosed
KL City
- Bancassurance
- Credit Cards
- Deposits (CASA & Fixed Deposits) ...
Posted
11 days ago
Undisclosed
Hong Kong
- Comprehensive Travel & Medical Assistance
- Travel Security Advice
- Health and Wellness Expert Advice ...
Posted
24 days ago
Undisclosed
- Build and strengthen relationships with customers and endeavor to be customers’ preferred business partner in achieving sustainable business growth and profitability.
- Manage and monitor assigned customer A&P trade fund/TTA based investment according to annual allocation to ensure efficient usage of resources, where applicable.
- Monitor self and team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
12 days ago
Undisclosed
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
- Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team ...
Posted
14 days ago
Undisclosed
Singapore
- Oversee the end-to-end order lifecycle across APAC, ensuring excellence from order capture to final delivery, for both sales orders and intercompany orders,
- Drive cross-functional alignment across Sales, Demand & Supply Planning, Logistics, and Finance to ensure seamless planning and execution.
- Establish robust governance to manage trade-offs (e.g., allocation, substitution, prioritization) in complex supply environments. ...
Posted
14 days ago
SGD3,000 - SGD4,500 每月
Singapore
- Arrange and coordinate interviews between employers and domestic helpers.
- Guide employers and helpers through the onboarding process to ensure a smooth transition into the household.
- Provide ongoing support to employers and helpers after deployment to address concerns, manage expectations, and minimise placement disruptions. ...
Posted
14 days ago
Undisclosed
Singapore
- Recommend optimal engagement structures (fixed-price, T&M, milestone, outcome-based)
- Act as PS SME in deals; translate requirements into scoped solutions
- Ensure compliance, version control, and approval alignment (finance, legal, delivery) ...
Posted
14 days ago
Undisclosed
Singapore
- Oversee the end-to-end order lifecycle across APAC, ensuring excellence from order capture to final delivery, for both sales orders and intercompany orders,
- Drive cross-functional alignment across Sales, Demand & Supply Planning, Logistics, and Finance to ensure seamless planning and execution.
- Establish robust governance to manage trade-offs (e.g., allocation, substitution, prioritization) in complex supply environments. ...
Posted
14 days ago
Undisclosed
- Conduct regular coaching, feedback, and performance review sessions.
- Ensure adherence to company policies, processes, and compliance standards.
- Monitor attendance, productivity, and schedule adherence of team members. ...
Posted
14 days ago
Undisclosed
- Conduct regular coaching, feedback, and performance review sessions.
- Ensure adherence to company policies, processes, and compliance standards.
- Monitor attendance, productivity, and schedule adherence of team members. ...
Posted
14 days ago
Omya Asia Pacific Sdn. Bhd.
Undisclosed
KL City
- Define and implement global service management strategies and governance frameworks for Omya OS&S to ensure consistency and compliance
- Performance monitoring & reporting
- Define and own the KPI framework and target-setting for OS&S service performance (availability, SLA adherence, quality, cost, customer satisfaction) ...
Posted
14 days ago
Undisclosed
- Anticipate future direction and needs of customers in order to proactively recommend business solutions to meet customers' long term business needs
- Drive annual negotiations with key customers, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Oversee the planning and execution of 5P tactics and demand-marketing initiatives to maximize potential return on total customer investments ...
Posted
15 days ago
Undisclosed
Singapore
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
15 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
15 days ago
Undisclosed
- Build and strengthen relationships with customers and endeavor to be customers’ preferred business partner in achieving sustainable business growth and profitability.
- Manage and monitor assigned customer A&P trade fund/TTA based investment according to annual allocation to ensure efficient usage of resources, where applicable.
- Monitor self and team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
16 days ago
Undisclosed
KL City
- Develop and present service solutions based on customer requirements
- Prepare service proposals, pricing, and commercial offers
- Build and maintain strong customer relationships ...
Posted
16 days ago
SINGAPORE TRADE DATA EXCHANGE (SGTRADEX) TECHNOLOGIES PTE. LTD.
SGD7,000 - SGD7,000 每月
Singapore
- Compliance and Risk Management Ensure full adherence to government policies, funding guidelines, and regulatory requirements. You will monitor programme compliance, conduct risk assessments, prepare comprehensive reports for senior management, and support audit processes that demonstrate accountability and transparency in fund management.
- Minimum 5 years' experience in grants administration, programme management, audit, or related fields
- Degree in Business Administration, Public Administration, Accounting, Data Science, or relevant discipline ...
Posted
16 days ago
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