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600+ Customer Service Manager Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl
Showing 601 jobs results for
"customer service manager"
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Manage Alert
MYR9,000 - MYR13,000 Per Month
Malaysia
- Prepare and publish performance reports, dashboards and operational metrics.
- Analyse performance data and provide meaningful business insights and recommendations.
- Identify recurring issues and process gaps, and drive root-cause analysis and process improvements. ...
Posted
17 hours ago
Undisclosed
- Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
- Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
- Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
2 days ago
Undisclosed
- Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
- Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
- Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
3 days ago
Undisclosed
Singapore
- Ensure full compliance to the laid down procedures and processes and exercise due diligence to prevent both internal and external fraud
- 100% passes for all processes and audit reviews
- Provide operational support to sales staff including guiding them on the Bank’s policies and procedures on operational matters ...
Posted
12 days ago
Undisclosed
KL City
- Monitor customer service performance, response times, resolution efficiency, and customer satisfaction.
- Coordinate with Product, Technology, Finance, and Operations teams to resolve issues and improve service delivery.
- Develop and improve CS SOPs, workflows, and operational processes. ...
Posted
12 days ago
Undisclosed
Singapore
- Provide product-based pricing and quoting support to customers
- Help achieve Service Center revenue goals through effective sales coordination
- Assist in the setup of new customer accounts and support accounts receivable follow-up ...
Posted
13 days ago
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
13 days ago
FOODTALKS CATERER & MANUFACTURER
SGD3,000 - SGD3,800 Per Month
Bedok
- Identify upsell/cross-sell opportunities
- Track KPIs and report to management
- Coordinate with Operations, Kitchen, and Finance for order fulfilment ...
Posted
21 hours ago
SGD2,900 - SGD2,900 Per Month
Singapore
- Coordinate with internal teams and relevant stakeholders to resolve operational matters
- Monitor staffing and resources to support smooth daily operations
- Manage unexpected situations and operational issues, ensuring appropriate follow-up ...
Posted
4 days ago
Undisclosed
- Reinforce best practices and drive continuous improvement in all aspects of customer demand, order management, and overall customer satisfaction.
- Drive innovation in customer service, system, process, and operation.
- Provide leadership and continue to develop team’s capability and competency. ...
Posted
16 days ago
HR SOLUTIONS CONSULTANTS LLP
SGD6,500 - SGD12,000 Per Month
Pasir Ris
- Monitor staff performance and ensure customer enquiries and complaints are resolved within required timelines.
- Train and coach customer service staff to improve communication, product knowledge, and problem-solving skills.
- Maintain good relationships with customers and understand their requirements and expectations. ...
Posted
7 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Reporting discrepancies they find within the accounts to their superiors
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- To assist in taking orders from customers ...
Posted
7 days ago
Undisclosed
Malaysia
- To ensure Customer Services team are able to process domestic, inter-company orders and export orders efficiently and effectively.
- Arrange internal and external training to enhance Customer Service team members knowledge and exposures.
- To resolve escalated cases/incidents for a win-win solution under the guideline of Supply Chain Senior Manager on timely manner. ...
Posted
3 days ago
HR SOLUTIONS CONSULTANTS LLP
SGD6,500 - SGD6,500 Per Month
Singapore
- * Handle customer enquiries, feedback, complaints, and escalated cases promptly and professionally.
- * Develop and implement customer service procedures, policies, and service standards.
- * Monitor staff performance and ensure customer enquiries and complaints are resolved within required timelines. ...
Posted
7 days ago
Surbana Jurong Private Limited
Undisclosed
Singapore
- Maintain accurate project costing records and financial documentation.
- Work closely with project and finance teams to ensure accurate and timely project reporting.
- Highlight cost variances and other financial issues to the relevant stakeholders. ...
Posted
13 days ago
Undisclosed
KL City
- Please note that only short-listed candidates will be contacted. Thank you.
Posted
a day ago
Customer Service Manager (Management I Supervisory) Customer Service Manager (Management I Supervisory)
EA RECRUITMENT PTE. LTD.
SGD3,800 - SGD3,800 Per Month
Singapore
- Working location : Tuas (Transport Provided)
- Working days : Monday to Friday
- Working hours : 8am to 5pm ...
Posted
6 days ago
Undisclosed
Singapore
- Maintain accurate project costing records and financial documentation.
- Work closely with project and finance teams to ensure accurate and timely project reporting.
- Highlight cost variances and other financial issues to the relevant stakeholders. ...
Posted
13 days ago
Undisclosed
Singapore
- Maintain accurate project costing records and financial documentation.
- Work closely with project and finance teams to ensure accurate and timely project reporting.
- Highlight cost variances and other financial issues to the relevant stakeholders. ...
Posted
13 days ago
HKD30,000 - HKD30,000 Per Month
Hong Kong
- Handle general enquiries and complaints, defect rectification, and take follow-up actions
- Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
- Perform ad hoc assignments ...
Posted
4 days ago
Undisclosed
- Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
- Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
- Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
11 days ago
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