300+ Customer Service Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"customer service manager"
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Job "customer service manager"
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SGD25,000 - SGD50,000 Per Month
Singapore
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work ...
Posted
a month ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Act as the key escalation point for complex customer service and operational issues
- Work closely with internal departments and external partners to ensure smooth and timely shipment execution
- Identify process gaps and implement improvements to enhance operational efficiency ...
Posted
21 days ago
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
20 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Ensure customers are informed of maintenance schedules, incidents, and operational updates in a professional manner.
- Ensure Service Level Agreements (SLAs) are met and proactively address any potential service issues.
- Collaborate with internal teams to improve service efficiency and enhance customer experience. ...
Posted
14 days ago
Undisclosed
Malacca City
- Gathers and provides feedback and recommendation on process improvement.
- Manpower planning, staff recruitment, development, counselling and performance appraisal.
- Timely submission of reports and dispatch of correspondence within the deadlines. ...
Posted
12 days ago
MYR10,000 - MYR10,000 Per Month
- Career Progression Opportunities
- Exposure to Multiple Client Accounts
- Leadership Development Opportunities ...
Posted
3 days ago
SGD2,600 - SGD2,600 Per Month
Singapore
- Plan monthly deployment schedules and arrange manpower replacements when required.
- Handle visitor enquiries, feedback, and email correspondence professionally.
- Guide associates in conducting tours and visitor programmes. ...
Posted
6 days ago
Undisclosed
Changi
- Working location: Alps Avenue (Company Shuttle bus provided)
- The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery. We are seeking a candidate with strong expertise in Import Workflows, and the ability to supervise staff across all stages of the import process.
- Job Responsibilities: ...
Posted
15 days ago
Undisclosed
Changi
- Lead and collaborate with cross-functional teams to design and implement service enhancements, ensuring alignment with Changi's strategic objectives.
- Good Degree in any discipline.
- At least three (3) years of relevant experience in service design, service planning and/or service development. ...
Posted
a day ago
Undisclosed
Hong Kong
- Providing exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
- Overseeing and improving operational processes to enhance customer satisfaction and service quality.
- Collaborating with internal teams to ensure compliance with regulatory requirements and company policies. ...
Posted
8 days ago
Undisclosed
Singapore
- Strong collaboration and stakeholder management skills; confident to work with multiple cross-functional teams in a complex, dynamic environment.
- Strong result-orientation and problem-solving ability, with a focus on achieving measurable outcomes and driving business impact.
- Strong ability to distil and communicate complex customer experience concepts in a concise and coherent manner (written and oral).
Posted
15 days ago
Undisclosed
Jurong West
- Ensure customers are informed of maintenance schedules, incidents, and operational updates in a professional manner.
- Ensure Service Level Agreements (SLAs) are met and proactively address any potential service issues.
- Collaborate with internal teams to improve service efficiency and enhance customer experiences. ...
Posted
10 days ago
Undisclosed
Singapore
- Strong collaboration and stakeholder management skills; confident to work with multiple cross-functional teams in a complex, dynamic environment.
- Strong result-orientation and problem-solving ability, with a focus on achieving measurable outcomes and driving business impact.
- Strong ability to distil and communicate complex customer experience concepts in a concise and coherent manner (written and oral).
Posted
15 days ago
Altruist Financial Group Limited
Undisclosed
Hong Kong
- Awarded as "Business High-flyers" in financial planning category from 2005 – 2016
- Awarded the “Best Brand in Financial Services Industry Division” of the Golden Image Award in 2019
- Received the Family Friendly Employer Award since 2011 ...
Posted
17 days ago
Undisclosed
Hong Kong
- Manage inbound and outbound calls to resolve customer enquiries, follow up cases, and deliver proactive customer support
- Respond to customer emails in a timely and professional manner, ensuring accuracy and compliance
- Handle and resolve escalated customer complaints and complex cases efficiently ...
Posted
18 days ago
Undisclosed
Singapore
- Monitor and ensure SLAs are met, issues escalated and prioritized
- Act as the point of contact for service delivery
- Responsible for service delivery of account and prioritization of work requests ...
Posted
a month ago
Service Delivery Manager (Customer Success - Post Sales) Service Delivery Manager (Customer Success - Post Sales)
ADVENTUS SINGAPORE PTE. LTD.
SGD4,000 - SGD4,000 Per Month
Singapore
- Monitor and ensure SLAs are met, issues escalated and prioritized
- Act as the point of contact for service delivery
- Responsible for service delivery of account and prioritization of work requests ...
Posted
a month ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
3 days ago
SGD8,000 - SGD8,000 Per Month
Singapore
- Master our client portal and CRM to facilitate traders' journeys, ensuring seamless handling of onboarding, funding, and withdrawal processes.
- Bachelor’s degree or equivalent experience.
- A minimum of 5 years of experience in brokerage operations, customer success, or fintech support. ...
Posted
6 days ago
Undisclosed
Singapore
- Lead and collaborate with cross-functional teams to design and implement service enhancements, ensuring alignment with Changi's strategic objectives.
- Good Degree in any discipline.
- At least three (3) years of relevant experience in service design, service planning and/or service development. ...
Posted
18 days ago
Undisclosed
Malaysia
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
a month ago
SGD24,000 - SGD24,000 Per Month
Singapore
- Act as the primary liaison with regulatory bodies on customer service matters. Ensure compliance with regulatory requirements, manage audits and inquiries, and proactively address emerging regulatory expectations to safeguard the bank’s reputation.
- Build and implement performance dashboards and analytics frameworks to monitor service KPIs, identify pain points, and inform decision-making across functions.
- Proven track record in leading large-scale transformation initiatives within financial services, particularly across retail banking, consumer banking business. ...
Posted
3 days ago
MYR3,500 - MYR5,000 Per Month
Malaysia
- Responsible for the sale of service labour, parts, lubricants, accessories and ensuring business targets and profitability achieved.·
- Manage branch operating cost and increased sales revenues to ensure service and collision repair overall monthly AMP target is achieved.·
- Monitor/ manage branch daily, weekly, monthly and yearly service operation, ensuring staff motivation, work performance, productivity, efficiency, target, throughput and profitability achieved hence providing innovative ideas and solutions for current and future business growth.· ...
Posted
2 days ago
Undisclosed
Singapore
- Project management including coordination and analysis needed to ensure high quality project implementation and delivery.
- Oversee day-to-day operations for the SITizen Services Desk – the first/main physical interface for student and alumni services.
- Develop and draft policies to guide operationalisation of standards and procedures for relevant internal and cross-Divisional processes. ...
Posted
2 days ago
SGD2,500 - SGD3,000 Per Month
Jurong West
- Prepare Delivery Orders (DO) and Invoices (INV), and ensure submission via portal or email for timely payment processing.
- Handle customer enquiries and coordinate with relevant departments to provide prompt and accurate responses.
- Handle customer complaints effectively and provide timely resolutions. ...
Posted
2 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
a day ago
Undisclosed
Singapore
- Develop and implement service strategies that align with regional business goals and global standards.
- Monitor and improve key service metrics (e.g., response time, resolution rate, revenue attainment).
- Serve as the escalation point for complex customer issues, collaborating across departments to drive timely resolution. ...
Posted
4 days ago
Undisclosed
Singapore
- Act as the primary liaison with regulatory bodies on customer service matters. Ensure compliance with regulatory requirements, manage audits and inquiries, and proactively address emerging regulatory expectations to safeguard the bank’s reputation.
- Build and implement performance dashboards and analytics frameworks to monitor service KPIs, identify pain points, and inform decision-making across functions.
- Proven track record in leading large-scale transformation initiatives within financial services, particularly across retail banking, consumer banking business ...
Posted
4 days ago
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