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600+ Customer Service Manager Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl
Showing 601 jobs results for
"customer service manager"
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SGD3,500 - SGD3,500 Per Month
Singapore
- Lead, coach and manage the customer service team to achieve service standards and departmental KPIs.
- Oversee daily operations, including customer enquiries, complaints, escalations and service delivery.
- Manage key client accounts, contract compliance, service reviews and customer relationships. ...
Posted
8 days ago
Undisclosed
Singapore
- Foster strong cross-functional partnerships to ensure seamless communication, effective issue resolution, and continuous process improvement.
- Conduct performance appraisals, provide ongoing coaching and feedback, identify development opportunities, and support career progression to build a high-performing and engaged workforce.
- Create, maintain, and analyze operational metrics and KPIs to monitor team performance and drive continuous improvement. ...
Posted
8 days ago
Undisclosed
KL City
- Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
- Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
- Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
8 days ago
SGD7,800 - SGD7,800 Per Month
Singapore
- Reservation & Event Management: Oversee reservation platforms, manage private booking inquiries, and accommodate special guest requests.
- Quality & Safety Standards: Ensure compliance with health, safety, and sanitation guidelines, and maintain immaculate dining room aesthetics and cleanliness at all times.
- Experience: Minimum of 10-15 years of hospitality management or customer service experience in a fast-paced restaurant or upscale dining environment. ...
Posted
6 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Reservation & Event Management: Oversee reservation platforms, manage private booking inquiries, and accommodate special guest requests.
- Quality & Safety Standards: Ensure compliance with health, safety, and sanitation guidelines, and maintain immaculate dining room aesthetics and cleanliness at all times.
- Experience: Minimum of 3-5 years of hospitality management or customer service experience in a fast-paced restaurant or upscale dining environment. ...
Posted
6 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Build and maintain strong client relationships and ensure client requests and concerns are addressed in a timely manner.
- Coordinate with clients to obtain information, KYC documents and supporting documents required for corporate secretarial and compliance matters.
- Liaise with internal teams, partners, auditors, tax agents, legal counsel, bankers, registered agents and other external service providers where required. ...
Posted
4 days ago
SGD7,800 - SGD7,800 Per Month
Singapore
- Process Improvement: Develop, implement, and update standard operating procedures (SOPs), knowledge base articles, and support policies.
- Cross-Functional Collaboration: Partner with Product, Engineering, and Sales teams to relay customer feedback, report recurring bugs, and advocate for customer-centric feature updates.
- Escalation Management: Handle high-priority or complex customer escalations with a calm, professional, and solution-oriented approach. ...
Posted
4 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Process Improvement: Develop, implement, and update standard operating procedures (SOPs), knowledge base articles, and support policies.
- Escalation Management: Handle high-priority or complex customer escalations with a calm, professional, and solution-oriented approach.
- Experience: [3-5+] years of experience in customer service, with at least 3-5 years in a supervisory or management role (experience in SaaS, e-commerce, or tech is a plus). ...
Posted
4 days ago
SGD10,000 - SGD10,000 Per Month
Singapore
- Handle escalated customer enquiries, complaints, and service issues in a professional and timely manner.
- Monitor customer service performance and implement improvement initiatives to enhance customer satisfaction.
- Prepare customer service reports and analyse service performance metrics. ...
Posted
4 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Maintain an organized and efficient filing and database system for customer records and service documentation.
- Lead digital transformation efforts related to new systems or software.
- Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building. ...
Posted
4 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Monitor customer satisfaction and identify areas for service improvement
- Build and maintain strong relationships with customers and key accounts
- Track customer service performance and prepare regular reports for management ...
Posted
4 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Plan menus in coordination with chefs and monitor portion control and food presentation.
- Ensure compliance with SFA, NEA, and liquor licensing regulations.
- Manage inventory, food costs, and procurement of supplies. ...
Posted
3 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Interacting with customers and handling customer queries and complaints in a timely manner
- Maintaining relationships with profitable customers
- Making weekly and monthly reports and surveys ...
Posted
a day ago
Undisclosed
- Upselling to existing customers.
- Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.
- a fun, challenging and rewarding career. ...
Posted
a day ago
MYR4,500 - MYR6,000 Per Month
- Patient Relations:
- Address patient concerns and feedback promptly and effectively.
- Implement strategies to enhance patient satisfaction and loyalty. ...
Posted
a day ago
MYR6,500 - MYR7,800 Per Month
Malaysia
- Monitor shipment status, delivery performance, customer complaints, and service recovery.
- Coordinate closely with Operations, Warehouse, Transport, Sales, and other departments to ensure smooth service delivery.
- Investigate customer complaints, identify root causes, and implement corrective and preventive actions. ...
Posted
a day ago
SGD3,300 - SGD5,500 Per Month
Singapore
- Retail working hours.
- Possess good experience to the above.
- Good interpersonal and communication skills. ...
Posted
21 hours ago
MYR6,500 - MYR7,800 Per Month
Malaysia
- Monitor shipment status, delivery performance, customer complaints, and service recovery.
- Coordinate closely with Operations, Warehouse, Transport, Sales, and other departments to ensure smooth service delivery.
- Investigate customer complaints, identify root causes, and implement corrective and preventive actions. ...
Posted
a month ago
Undisclosed
- Ensurea compliance with TechnipFMC policies and standards as well as local laws, rules and regulations;
- Establish budgets, goals and objectives in line with those of TechnipFMC Asia and monitor progress on monthly basis;
- Accountable for P&L results for the assigned wellhead and services contracts ...
Posted
5 days ago
TITIMAS MULTIMODAL TRANSPORT SDN BHD
MYR5,500 - MYR7,000 Per Month
Port Klang
- Ensure operations comply with internal policies and industry standards
- Recommend and carry out forward-looking shipping and logistics strategies, staying up to date with market trends and competitor activity
- Evaluate logistics partners and make sure they meet performance expectations, including turnaround time, loss prevention and damage control ...
Posted
a day ago
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