400+ Customer Service Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl

Showing 450 jobs results for "customer service manager"
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Undisclosed

Singapore

  • Manage requirements throughout the project lifecycle, including traceability, prioritisation and change management.
  • Collaborate with development, testing and business teams to ensure solutions meet business requirements and quality standards.
  • Support user acceptance testing (UAT), test planning, test execution and solution validation activities. ...
Posted
21 days ago
Undisclosed

Pasir Ris

  • Support in developing and implementing AI driven solutions and automation tools that enhance both physical and digital touchpoints. (e.g. AI Agent, Customer 360, portal improvements)
  • Support Mystery Shopping of current offerings.
  • Support in the collaboration with IT, Business Units and Marketing ...
Posted
14 days ago
MYR10,000 - MYR20,000 Per Month
  • Ensure customers receive professional service and a positive experience
  • Oversee customer follow-up, appointment management, repeat visits, and customer retention
  • Handle customer feedback, complaints, and service recovery professionally ...
Posted
11 days ago
Undisclosed

Singapore

  • Experience leveraging strong leadership and finance expertise to influence business team strategies and decisions; presenting complex models and ideas to senior executives clearly and concisely.
  • Demonstrated ability to manage multiple financial initiatives in a fast-paced environment.
  • CPA or MBA. ...
Posted
4 days ago
Undisclosed

KL City

  • Advise stakeholders on survey methodologies, questionnaire design, sampling approaches, and response optimization techniques.
  • Ensure survey governance, data integrity, and adherence to customer research best practices.
  • Support the enhancement and continuous improvement of customer feedback collection mechanisms. ...
Posted
19 days ago
Undisclosed
  • Attend site inspections, technical meetings, and progress reviews to ensure timely delivery of CSA scope.
  • Quality, Safety & Compliance
  • Ensure all CSA works comply with Singapore’s BCA, SCDF, MOM, NEA, and relevant local codes and standards. ...
Posted
25 days ago

TATA CONSULTANCY SERVICES ASIA PACIFIC PTE. LTD.

SGD6,500 - SGD10,500 Per Month

Singapore

  • Own end to end technical responsibility for AS400 applications, including country specific core banking, lending, deposits, payments, and regulatory systems.
  • Ensure stability and performance of RPG/RPGLE, COBOL, CL, and DB2/400–based applications supporting critical banking operation
  • Stakeholder Management, Regulatory & Compliance Alignment ...
Posted
19 days ago
Undisclosed

Singapore

  • Manage Customer Demand Forecast, Orders & Shipment Information Data
  • Prepare regular reports and reviews with customer on Demand Forecasting, OTD, Quality, Lost Sales Revenue, Extended Hire, Damaged Bins etc.
  • Continuously seeking improvement on service level KPIs. ...
Posted
a month ago
SGD6,000 - SGD6,000 Per Month

Singapore

  • Monitors, and reports to the business unit on project's cost performance.
  • Will participate on intra business unit design teams to complete projects.  Will contribute to  the team's technical development in the pursuit of the team's project goals.
  • Will research causes to project obstacles and  assist in implementing solutions for resolution. ...
Posted
13 days ago
Undisclosed

Singapore

  • Collaborate with internal producers, legal, finance, and marketing teams to support deal development, execution and delivery.
  • Negotiate co-production deal terms, including financial structure, rights allocation, scheduling, and deliverables.
  • Monitor and track co-production project progress to ensure key milestones, quality standards, and contractual obligations are met. ...
Posted
13 days ago
Undisclosed

Hong Kong

  • Facilitate communication between Pricing teams from banks/clients and APAC
  • Deliver timely and accurate analysis on brokerage rates to support optimal pricing outcomes during negotiations.
  • Lead price negotiations with customers on behalf of Front Office management. ...
Posted
16 days ago
MYR10,000 - MYR20,000 Per Month
  • Ensure customers receive professional service and a positive experience
  • Oversee customer follow-up, appointment management, repeat visits, and customer retention
  • Handle customer feedback, complaints, and service recovery professionally ...
Posted
19 days ago
SGD18,750 - SGD18,750 Per Month

Singapore

  • -     Envisioning and preparing the Bank’s futures information systems
  • -     Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
  • -     Providing premium In-house Banking applications, ...
Posted
6 days ago
Undisclosed

KL City

  • Collaborate with the Scrum team to prioritize, plan and release working product increments for Regional Cards Platform Project.
  • Keep stakeholders involved by gathering input and communicating progress.
  • Progressively collect and analyses usability studies, market research and user feedback to identify and manage the product enhancements and market opportunities to be incorporated into the Regional Cards Platform Project scope during the RFP process. ...
Posted
a month ago
Undisclosed

Hong Kong

  • Conduct investment due diligence, review transaction structures and documentation, and prepare investment memos for internal approval.
  • Support deal execution processes and coordinate with internal stakeholders such as legal, tax, and risk teams.
  • Monitor portfolio performance, review financial reports and valuations, and assist with ongoing portfolio analysis and exit planning. ...
Posted
21 days ago
Undisclosed

Jurong East

  • Handle escalated customer issues, ensuring fair, timely, and empathetic resolution
  • Maintain strong relationships with parents and guardians through proactive communication
  • Ensure consistent service standards across all shifts and team members ...
Posted
a month ago
Undisclosed

KL City

  • Oversee site preparation, foundation, structural steel, concrete, architectural finishes, and cleanroom construction.
  • Ensure compliance with local building codes, safety regulations, and environmental standards.
  • Manage subcontractors and vendors, including scheduling, performance monitoring, and issue resolution. ...
Posted
20 days ago
Undisclosed

汐止區

  • Manage ECIS / OpA Self-assessment and implement related OFA (to achieve business expected status).
  • SGA (Small Group Activity).
  • RIE (Rapid Improvement Event). ...
Posted
a month ago
Undisclosed

Mong Kok

  • Plan, develop and execute initiatives (acquisition, usage and customer cycle) to attract new customers as well as increasing spending and loyalty of existing portfolios.
  • Develop and maintain relationships with cobrand partners and leverage strategic cobrand partners’ resources and businesses to develop sustainable and impactful initiatives.
  • Apply latest technology to gain competitiveness edges for card products. ...
Posted
5 days ago
Undisclosed

Quarry Bay

  • • Lead change management strategies for systems, processes, and organizational transitions.
  • • Engage stakeholders through training, adoption programs, and feedback mechanisms.
  • Monitor readiness, adoption and feedback metrics. ...
Posted
5 days ago
Undisclosed

Hong Kong

  • Develop performance dashboards and data optimization frameworks for decision-making.
  • Promote a culture of innovation and accountability through capability-building initiatives.
  • Align process changes with sustainability, quality, and regulatory standards. ...
Posted
8 days ago
Undisclosed

Singapore

  • Allow flow optimization to ensure better utilization of hospital resources; and
  • Achieve autonomy and allow staff to perform value added work
  • Identify, engage and collaborate with all necessary stakeholders and leaders in developing the relevant SOPs to facilitate concerted effort and synergy across the entire spectrum of healthcare operations. ...
Posted
20 days ago
MYR3,000 - MYR7,000 Per Month

KL City

  • Maintain a clean and neat workspace appearance to enhance customer experience.
  • Job Responsibilities:
  • As a Sales Consultant in our beauty team, your task are recommend suitable treatments or products, and providing guidance to the customers. You play a key role in delivering an excellent customer service.
Posted
a day ago
Undisclosed

Singapore

  • Support product managers in the end-to-end design, development, and rollout of tools and services that improve the advertiser experience.
  • Currently pursuing a Bachelor’s or Master’s degree, with full-time availability preferred.
  • Strong problem-solving skills with structured and logical thinking; able to translate data analysis into actionable business and product opportunities. ...
Posted
a month ago
Undisclosed

Singapore

  • Experience leveraging strong leadership and finance expertise to influence business team strategies and decisions; presenting complex models and ideas to senior executives clearly and concisely.
  • Demonstrated ability to manage multiple financial initiatives in a fast-paced environment.
  • CPA or MBA. ...
Posted
a month ago

SPG WELLNESS CODE SDN BHD

MYR3,000 - MYR7,000 Per Month

KL City

  • Maintain a clean and neat workspace appearance to enhance customer experience.
  • Engage with customers and understand their needs
  • Provide simple yet professional product/service consultation ...
Posted
9 days ago
MYR3,000 - MYR7,000 Per Month

KL City

  • Maintain a positive and presentable working station
  • Outlets Location:
  • Slim Paris (Body Sculpting) - Puchong, Selangor ...
Posted
21 days ago
Undisclosed

Central

  • Have ability to manage and lead all deals from beginning to end. Individual is required to build strong relationships, adopting a joined up approach to execute change at pace. Both with partners and stakeholders. Manage conflicts of interest and align stakeholders to vision. Stakeholders will include, but are not limited to the following: Head of WPB, Head of Customer, Head of International & Premier/ Head of Customer Intelligence & Partnerships/ International team, Customer team/ Operations and Technology/ Procurement/ Data and Analytics/ Legal/Compliance/Risk
  • Cultivate an environment that supports diversity and reflects the HSBC values. Responsible to build a culture of continuous improvement in customer experience and functionality deployment
  • Drive collaboration within the Regional and Global propositions ...
Posted
a month ago
MYR2,000 - MYR5,000 Per Month

KL City

  • Learn and apply skincare and beauty treatment techniques.
  • Support client consultations and recommend suitable treatments.
  • Deliver excellent customer service and ensure a warm, professional experience. ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
  • When you step into Bomb Battle, you join a team that thrives on teamwork, positivity, and hands-on excitement. We believe in empowering our people to own their roles, take initiative, and grow alongside us — no matter where your journey began.
  • About The Job:
  • As a Retail Operations Executive, you’ll be on the front lines of service excellence, leading daily operations and ensuring every guest has a memorable, seamless, and safe experience. If you’re ready for a role that combines leadership, teamwork, and guest-centric service in a fast-paced environment, this could be your best career move yet.
Posted
15 days ago