84 Customer Service Manager Jobs in Kuala Lumpur - August 2026 - High Salaries

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Develop and manage inventory, including ordering supplies, monitoring stock levels, and conducting regular inventory counts to control costs and prevent shortages.
Handle customer inquiries, feedback, and complaints with professionalism and efficiency, aiming to resolve issues and enhance the overall dining experience.
Collaborate with the culinary team to maintain menu quality, consistency, and presentation, while also contributing to menu development and specials. ...

Outlet Manager (F&B) Outlet Manager (F&B)

Posted

22 days ago

支持聊天

Slim Foods Malaysia Sdn Bhd

MYR3,000 - MYR3,800 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Develop and manage inventory, including ordering supplies, monitoring stock levels, and conducting regular inventory counts to control costs and prevent shortages.
Handle customer inquiries, feedback, and complaints with professionalism and efficiency, aiming to resolve issues and enhance the overall dining experience.
Collaborate with the culinary team to maintain menu quality, consistency, and presentation, while also contributing to menu development and specials. ...

Assistant Restaurant Manager Assistant Restaurant Manager

Posted

22 days ago

支持聊天

Slim Foods Malaysia Sdn Bhd

MYR3,000 - MYR3,800 每月

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Develop and manage inventory, including ordering supplies, monitoring stock levels, and conducting regular inventory counts to control costs and prevent shortages.
Handle customer inquiries, feedback, and complaints with professionalism and efficiency, aiming to resolve issues and enhance the overall dining experience.
Collaborate with the culinary team to maintain menu quality, consistency, and presentation, while also contributing to menu development and specials. ...

Shift Supervisor Shift Supervisor

Posted

22 days ago

支持聊天

Beeworks Food Sdn Bhd

MYR2,200 - MYR2,900 每月

+额外补偿

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
Uphold stringent food safety and hygiene standards, conducting regular checks and ensuring compliance with all health regulations.
Support the Restaurant Manager in staff scheduling, performance monitoring, and implementing training programs for new and existing employees. ...

Premium Sales Specialist Premium Sales Specialist

Posted

a month ago

Agensi Pekerjaan Times Management Consultancy Sdn. Bhd.

MYR2,800 - MYR3,200 每月

+额外补偿

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Drive sales by effectively utilizing sales techniques, clienteling strategies, and product knowledge to meet and exceed individual sales targets.
Build and maintain strong, long-lasting customer relationships through exceptional service, follow-up, and personalized communication.
Assist with inventory management, visual merchandising, and maintaining the overall presentation and cleanliness of the boutique. ...

Retail Sales Consultant Retail Sales Consultant

Posted

4 days ago

Agensi Pekerjaan Times Management Consultancy Sdn. Bhd.

MYR2,800 - MYR3,200 每月

+额外补偿

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Drive sales by effectively utilizing sales techniques, clienteling strategies, and product knowledge to meet and exceed individual sales targets.
Build and maintain strong, long-lasting customer relationships through exceptional service, follow-up, and personalized communication.
Assist with inventory management, visual merchandising, and maintaining the overall presentation and cleanliness of the boutique. ...

Brand Advisor Brand Advisor

Posted

4 days ago

Agensi Pekerjaan Times Management Consultancy Sdn. Bhd.

MYR2,800 - MYR3,200 每月

+额外补偿

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Drive sales by effectively utilizing sales techniques, clienteling strategies, and product knowledge to meet and exceed individual sales targets.
Build and maintain strong, long-lasting customer relationships through exceptional service, follow-up, and personalized communication.
Assist with inventory management, visual merchandising, and maintaining the overall presentation and cleanliness of the boutique. ...

Client Advisor Client Advisor

Posted

4 days ago

Agensi Pekerjaan Times Management Consultancy Sdn. Bhd.

MYR2,800 - MYR3,200 每月

+额外补偿

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Drive sales by effectively utilizing sales techniques, clienteling strategies, and product knowledge to meet and exceed individual sales targets.
Build and maintain strong, long-lasting customer relationships through exceptional service, follow-up, and personalized communication.
Assist with inventory management, visual merchandising, and maintaining the overall presentation and cleanliness of the boutique. ...

Assistant Branch Manager Assistant Branch Manager

Posted

4 days ago

Affin Bank Berhad

Undisclosed

Luxury Sales Associate Luxury Sales Associate

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Oversee account opening, customer profile maintenance, and service requests to ensure accuracy and compliance
Manage cash operations including vault control, ATM/CDT operations, daily balancing, and reconciliation
Monitor GL entries, error corrections, vouchers, and critical operational reports ...

Communication

最后机会申请此工作。

Posted

15 days ago

Agensi Pekerjaan Times Management Consultancy Sdn. Bhd.

MYR2,800 - MYR3,200 每月

+额外补偿

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Drive sales by effectively utilizing sales techniques, clienteling strategies, and product knowledge to meet and exceed individual sales targets.
Build and maintain strong, long-lasting customer relationships through exceptional service, follow-up, and personalized communication.
Assist with inventory management, visual merchandising, and maintaining the overall presentation and cleanliness of the boutique. ...

Outlet Manager Outlet Manager

Posted

4 days ago

JOLLIBEE

MYR2,900 - MYR3,500 每月

+额外补偿

Leadership Customer Service

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

The position is responsible for developing, implementing, and evaluating restaurant-specific plans for Sales and Profit Growth, Quality and Food, Service, Cleanliness and Condition (FSC) Standards Implementation, and People Targets, in alignment with the country plans. The role collaborates with Support Group, implements applicable programs, and provides feedback and inputs for performance improvement
Responsible for the overall performance of the restaurant in terms of sales and profitability while maintaining a high standard of Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality and Service rendered to all the guests patronizing our restaurants.
Also responsible to train and coach all new managers and station crews to provide a high standard of food preparation, service and sanitation according to the Jollibee standards. He is also responsible to ensure the smooth daily operations and availability of sufficient manpower for the restaurant.

Posted

a month ago

Unit Head, Group Corporate Communications, Media & CSR Unit Head, Group Corporate Communications, Media & CSR

Affin Bank Berhad

Undisclosed

Customer Service Manager Customer Service Manager

Bandar Kuala Lumpur, WP Kuala Lumpur

靠近火车站

Advise senior management on communications strategies supporting major business initiatives, transformation programmes and organisational change.
Develop and execute AFFIN Group's annual media relations strategy and media plan, aligned with the Group's business priorities, corporate communications strategy and brand objectives.
Lead AFFIN Group's engagement across financial, business, mainstream, digital and broadcast media to strengthen corporate reputation and brand visibility. ...

Communication

最后机会申请此工作。

Posted

15 days ago

Agensi Pekerjaan CS MALAYSIA Sdn Bhd

Undisclosed

Customer Support Manager Customer Support Manager

KL City

Conduct regular customer engagement sessions, including Quarterly Business Reviews (QBRs), to strengthen customer relationships and drive long-term success.
Collaborate closely with Business Development, Technical Account Managers (TAM), Presales, Solutions Architects, Finance, and Marketing to ensure customer success and business growth.
Monitor customer health, identify churn risks, and implement retention strategies. ...

Posted

a month ago

Atome

Undisclosed

Customer Relations Manager, Quality and Food Safety Customer Relations Manager, Quality and Food Safety

Malaysia

We foster an INNOVATION mindset
We achieve results with EFFICIENCY and excellence
We take pride in the QUALITY of our work ...

Posted

20 days ago

Barry Callebaut Group

Undisclosed

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

KL City

Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
Work closely with local quality teams supporting root cause analyses and effective resolution of complex quality matters by providing product, process and customer knowledge.
Be a key-player in cross-functional issue management, by bringing the customer perspective, ensuring aligned, timely and appropriate communication with the customer. ...

Posted

24 days ago

Hong Leong Bank Berhad

Undisclosed

Customer Service Support Manager Customer Service Support Manager

KL City

Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
Provide excellent customer service and uphold professionalism to reflect Bank’s image
Product knowledge / Selling skills / Market intelligence / Competitor’s check ...

Posted

5 days ago

Value Food

Undisclosed

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

KL City

Experience managing or supervising customer service teams in a fast-paced environment.
Excellent written and verbal communication skills in English; proficiency in additional languages is an advantage.
Comfort working in a hybrid setting based in Kuala Lumpur, with the ability to collaborate both in-person and remotely. ...

Posted

19 days ago

Hong Leong Bank Berhad

Undisclosed

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

KL City

Posted

15 days ago

Hong Leong Bank Berhad

Undisclosed

Customer Service and Logistics Manager Customer Service and Logistics Manager

KL City

Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
Provide excellent customer service and uphold professionalism to reflect Bank’s image
Product knowledge / Selling skills / Market intelligence / Competitor’s check ...

Posted

a month ago

Businesslist

Undisclosed

Manager, Customer Operation - Service Delivery [RID-00659] Manager, Customer Operation - Service Delivery [RID-00659]

KL City

Analyse data to identify trends, opportunities, and areas for improvement.
Ensure compliance with regional and global supply chain regulations and standards.
Provide expert guidance on supply chain best practices and innovative solutions. ...

Posted

16 days ago

Setel

Undisclosed

Customer Service Quality Assurance Team Lead - Assistant Manager Customer Service Quality Assurance Team Lead - Assistant Manager

KL City

Establishing SLAs including administering, negotiating and close contracts/agreements related to ensure all operational SLAs are well covered to provide a good customer experience. Oversee service level agreements (SLAs) and ensure compliance with industry standards and company policies.
Oversee dealers/stations/customers engagement, complaints, reviews, promotional rewards, and mass communications as well as related future initiatives.
Implement and manage operational processes and procedures to enhance efficiency and service quality by analysing operational performance, addressing any issues and implementing corrective actions as needed. ...

Posted

16 days ago

Hytech

Undisclosed

Executive - Operations - Customer Service (Business Channels) Executive - Operations - Customer Service (Business Channels)

KL City

We are looking for an experienced Quality Assurance leader to drive service quality, operational excellence, and continuous improvement across our global Customer Service operations.
This role goes beyond traditional quality monitoring. You will lead a team of Quality Analysts while leveraging customer insights, AI-powered quality programs, and Voice of Customer (VOC) data to identify improvement opportunities across Customer Service, Product, Operations, and Technology teams.
You will play a key role in transforming quality assurance from a score-focused function into a strategic business partner that drives customer experience improvements and operational efficiency. ...

Posted

19 days ago

Hong Leong Bank Berhad

Undisclosed

Customer Experience Manager Customer Experience Manager

KL City

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

2 days ago

Valiram

Undisclosed

Sales Service Manager Sales Service Manager

KL City

Develop short- and long-term strategies to drive top-line sales and maximize store profitability.
Lead, coach and inspire associates to achieve their individual potential and sales goals.
Build strong product knowledge and selling capabilities across the team. ...

Posted

5 days ago

EAspire Technolabs Inc.

Undisclosed

Executive - Operations - Customer Service (Nationwide) Executive - Operations - Customer Service (Nationwide)

KL City

Manage the service sales process from solution development to commercial proposal.
Build and maintain strong relationships with customers and key stakeholders.
Ensure accurate service pricing while meeting business objectives. ...

Posted

7 days ago

Hong Leong Bank Berhad

Undisclosed

Customer Experience Manager Customer Experience Manager

KL City

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

12 days ago

Leaderboard Consulting

Undisclosed

T-L : Senior Manager, Japanese Services Group T-L : Senior Manager, Japanese Services Group

KL City

Consolidate customer feedback, identify recurring issues, root causes and trends.
Coordinate cross-functional action plans to address customer pain points and drive continuous improvements across the customer journey.
Present customer insights and recommendations to management team. Propose improvement in service productivity, service quality and customer satisfaction. Analyse customer interaction trends to identify opportunities for operational improvements. ...

Posted

13 days ago

Deloitte

Undisclosed

SENIOR MANAGER, CSC SENIOR MANAGER, CSC

KL City

Organize and conduct seminars and webinars to build market eminence and establish thought leadership.
Drive business development activities, including client relationship management, proposal preparation, and participation in client meetings and presentations.
Utilize strong social and communication skills to effectively engage with clients and other stakeholders, both internally and externally. ...

Posted

14 days ago

NielsenIQ

Undisclosed

Call Center Manager, Meet - Greet (Quality Analyst) Call Center Manager, Meet - Greet (Quality Analyst)

KL City

Responsible for collecting Voice of Customer (VoC) in case of escalations and tickets exceeding SLA TAT/ quality escapes. Train task triaging and other customer issues towards right owners for resolution.
Support in servicing efficiencies through planning and execution of client engagement model in order to attain acceptable client (NPS) satisfaction scores.
Accountable for maintaining and reinforcing our relationship with key stakeholders with the development of a solid key stakeholder plan. ...

Posted

16 days ago

Plaza Premium Group

Undisclosed