Define and implement customer segmentation strategies that operate seamlessly across all channels.
Manage campaigns that leverage both traditional and digital engagement methods for maximum reach
Collaborate with PPOCs (eg. PJPs) and relevant stakeholders to identify and analyze insights aligned to outcome defined by the Disease Area team, owning the space relating to EpicX and relevant qualitative & quantitative insights to optimize the overall customer experience
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Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Understand sales targets, share information and lead store assistant to achieve monthly sales targets.
Handle daily process of opening and closing stores
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information
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Staff discount across all Senheng and senQ outlets
The Company – Senheng Electric (KL) SDN BHD
Senheng is one of the largest electrical retail chain stores in Malaysia. We are committed to delivering excellent service to our customers while providing a positive and rewarding working environment for our employees.
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Understand sales targets, share information and lead store assistant to achieve monthly sales targets.
Handle daily process of opening and closing stores
Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information
...
Practice core tools like Excel and basic CRM entry to prepare you for junior admin or operations roles.
Curious to see how a busy engineering support team keeps operations smooth? Join us and get hands-on experience working with us at Eversafe Extinguisher Sdn Bhd, a local fire safety company that supplies, installs and services extinguishers across Malaysia. This internship gives you real responsibility from day one and a chance to support technicians who keep buildings safe.
As an Admin Intern you will help build the admin backbone that scales our field operations. You will create organised filing systems, refine technician schedules and set up simple reports that help the team move faster. This role is about creating processes you can show on your CV.
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Ready to join a friendly crew where every smile counts? we runs cosy F&B stall and you'll gain hands-on service skills while working with us.
Your role keeps the floor moving and guests happy by keeping prep, service, and closing routines on track. You'll be the steady presence that helps our team run smooth shifts every day.
Strengthen time management and SOP discipline that will boost your career mobility in the industry.
Bring warm energy to every service moment and help create reliable, friendly experiences for our guests. Working with us at ROTIGUYS FNB GROUP SDN BHD means you will serve customers at the counter, learn on the job, and receive training, opportunities for promotion, plus benefits like EPF, SOCSO, EIS, medical claim, annual leave and bonus entitlement.
Your role is to build smooth front-of-house operations by greeting guests, taking and preparing orders to recipe and portion standards, issuing accurate bills, maintaining hygiene across the shift, and following opening and closing SOPs to keep service consistent.
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