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800+ Customer Service Jobs in Shah Alam - September 2026 - High Salaries
Showing 864 jobs results for
"customer service"
in Shah Alam
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MYR2,000 - MYR2,500 Per Month
- Ensure all customer service counters, records, and reports are maintained accurately and in accordance with company SOPs.
- Coordinate with relevant departments to ensure timely resolution of customer enquiries and issues.
- Prepare and maintain daily, weekly, and monthly departmental reports in a timely manner. ...
Posted
11 days ago
MYR2,000 - MYR2,000 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
12 days ago
Undisclosed
- • Issue ROTs and arrange bookings with hauliers for empty container pick-ups and laden container collections.
- • Monitor CY opening dates and times with forwarding agents and submit early gate-in requests when required.
- • Liaise with hauliers and drivers to confirm equipment collection, container numbers and seal details. ...
Posted
12 days ago
Undisclosed
- Monitor and follow up on the Customer Order Pending List.
- Collaborate with the Sales and Technical Support teams for sample requests or customer complaints.
- Liaise between Sales, Technical staff, and customers regarding sample delivery instructions. ...
Posted
12 days ago
MYR2,500 - MYR2,500 Per Month
- Maintain accurate records of customer interactions, including enquiries, complaints, feedback, and actions taken.
- Liaise closely with project teams and contractors to coordinate rectification and defect works.
- Attend meetings related to defect issues and customer concerns when required. ...
Posted
12 days ago
MYR1,700 - MYR2,500 Per Month
- Prepare and maintain reports using Microsoft Excel.
- Coordinate with warehouse, transport and customer service teams to ensure smooth order fulfilment.
- Handle customer enquiries, complaints and shipment-related issues professionally. ...
Posted
6 days ago
Undisclosed
- To work closely with customers to win projects.
- To feedback to other departments on customers’ comments for improvement.
- To ensure effective communication with other departments (including Production and Material Control Department) for on time and accurate delivery of finished goods to customer. ...
Posted
18 days ago
Undisclosed
- Liaise with the business to tackle any blocking point (data issue, shortages, claims, credit limits and overdues) which would prevent/delay customer deliveries.
- Liaise with Supply Chain team members to ensure proper life cycle of the order (delivery date, order closing).
- Ensure data accuracy by promptly completing and documenting tasks such as onboarding new customers, vendor creation, updating payment terms, and changes to customer addresses. ...
Posted
19 days ago
MYR2,000 - MYR3,000 Per Month
- Handle customer complaints, returns, refunds, exchanges and product-related issues professionally.
- Follow up with the warehouse, courier and relevant departments to resolve order or delivery issues.
- Monitor order status, shipment tracking and delayed deliveries. ...
Posted
12 days ago
Hong Leong Bank Berhad
MYR2,500 - MYR3,500 Per Month
- Prepare and maintain delivery orders, invoices, shipment documents and other related records.
- Handle customer complaints and coordinate with the relevant departments for resolution.
- Update customer information, orders and shipment details in the system. ...
Posted
21 days ago
MYR2,200 - MYR2,500 Per Month
- Proactively contact customers via phone or email when updates or follow-ups are required.
- Follow up with agents on shipment status and ensure timely updates are obtained.
- Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...
Posted
21 days ago
MYR2,000 - MYR3,000 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
21 days ago
MYR2,500 - MYR2,500 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
21 days ago
Undisclosed
- This role serves as a key point of contact for customers, ensuring timely, accurate, and professional support across all customer interactions.
- The role requires a strong customer-centric approach, operational excellence, and a commitment to delivering outstanding service while ensuring compliance with company policies and procedures.
Posted
21 days ago
MYR1,800 - MYR3,000 Per Month
- Maintain a friendly, professional and helpful tone when communicating with patients.
- Ensure enquiries are not left unanswered or unattended.
- Escalate clinical or medical questions to the doctor or appropriate team member when necessary. ...
Posted
4 days ago
Undisclosed
- Processing Customers Order accurately and timely i.e. generating Sales Quotation, Sales Order, Delivery Order & Invoice, communicating with team member in the supply chain ensuring stock availability and ability to meet customer delivery schedule;
- Up selling - actively promote associate products when responding to customers enquiry, possess a level of creativity when it comes to up selling;
- Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements; ...
Posted
12 days ago
Undisclosed
- Respond to customer inquiries related to orders, quotes, complaints, RMAs, and delivery status
- Communicate with customers to clarify and resolve order discrepancies or changes
- Coordinate with Sales, Planning, Warehouse, Production, and Quality teams to support on-time order fulfilment ...
Posted
12 days ago
Undisclosed
- Drive the timely resolution of customer issues and complaints
- Oversee the logging and investigation of feedback, collaborating with relevant stakeholders and departments to implement sustainable solutions aligned with our Continuous Improvement philosophy, quality procedures, and ISO policies
- Manage credit/debit note issuance and supporting debtor aging follow-ups ...
Posted
25 days ago
MYR4,300 - MYR4,500 Per Month
- Monitor shipment and order status and provide timely updates to customers and clients.
- Handle customer complaints and provide appropriate solutions within the agreed timeline.
- Manage escalated cases and ensure proper follow-up until resolution. ...
Posted
21 days ago
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