1,200+ Customer Service Jobs in Petaling Jaya - August 2026 - High Salaries

Showing 1,291 jobs results for "customer service" in Petaling Jaya
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MYR4,000 - MYR6,000 Per Month
  • Follow up on outstanding cases and ensure timely resolution.
  • Maintain accurate records of customer interactions, service requests, and complaint logs.
  • Liaise with the Sales, Warehouse, and QC & Technical teams regarding product issues and spare parts availability. ...
Posted
14 days ago
Undisclosed
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
5 days ago
MYR3,000 - MYR4,000 Per Month
  • Escalate complex cases to the relevant teams and ensure timely resolution.
  • Meet individual and team service quality, productivity, and customer satisfaction targets.
  • Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
20 days ago
Undisclosed
  • Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
  • Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
  • Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
16 days ago
MYR2,000 - MYR4,000 Per Month
  • Responsible to follow-up and monitor on accountholder’s payment thoroughly in timely manner.
  • To attend to the documentation required to assist collection.
  • Candidates must possess at least SPM (with call centre experience + credit Maths and English), Diploma or Degree Holder. ...
Posted
9 days ago
MYR2,200 - MYR3,000 Per Month
  • Benefits: Health insurance, maternity leave, parental leave, opportunities for promotion, professional development.
  • Opportunities for promotion
  • Professional development ...
Posted
16 days ago
MYR2,200 - MYR3,000 Per Month
  • Benefits: Health insurance, maternity leave, parental leave, opportunities for promotion, professional development.
  • Opportunities for promotion
  • Professional development ...
Posted
16 days ago
Undisclosed
  • Execute customer purchase order and coordinate deliveries for assigned customers and ensure smooth running of freight operation and documentations procedures.
  • Identify risks associated with different approaches of business process change in order fulfilment processes.
  • Implement business process improvement solutions to achieve effectiveness in customer service operations. ...
Posted
16 days ago
MYR3,500 - MYR3,500 Per Month
  • Provide support to customers and perform troubleshooting on field inquiries to ensure optimal levels of customer satisfaction and customer service
  • Monitor all assigned cases for customer support and update activities on company tracking system
  • Manage customer issues and if required, escalate it to required departments ...
Posted
a month ago
MYR2,500 - MYR2,500 Per Month
  • Maintain inventory and procurement of office supplies and equipment.
  • Support other departments with administrative tasks as needed.
  • Assist in the planning, coordination, and execution of onboarding events for clients. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
  • Provide accurate information on university policies, procedures, and student services.
  • Manage front desk operations and maintain a professional reception area.
  • Assist with student registration, document collection, and administrative processes. ...
Posted
a month ago
Undisclosed
  • Format CVs to meet business standards across the South East Asia region.
  • Conduct reference checks for candidates across the South East Asia region.
  • Manage and maintain internal systems to ensure accuracy and efficiency. ...
Posted
23 days ago
Undisclosed
  • Ability to work in a structured contact centre environment, meet performance targets, and manage time efficiently.
  • Comfort with using contact centre systems, CRM tools, and basic computer applications.
  • Previous experience in a customer care, call centre, or BPO environment is an advantage. ...
Posted
10 days ago
MYR2,000 - MYR2,499 Per Month
Posted
12 days ago
Undisclosed
  • Key Performance Indicators – Response for the managing of core KPIs, including steering actions for improving performance within related business unit(s), i.e. Delivery Reliability, Days of Sales Outstanding, # of SOLI / FTE
  • Customer relationship management – manage customer relationships in accordance with related business unit(s), and sales strategies, e.g. perspectives, sales excellence, value-based management, key account management, and business rules.
  • Order to Cash and Non-conformance management – ...
Posted
15 days ago
MYR3,500 - MYR4,800 Per Month
  • Provide service provisioning and training for suppliers
  • To assist buyer and suppliers with enquiries on business/trading processes.
  • Respond to inbound and outbound calls in a professional manner and provide solutions and advice where appropriate. ...
Posted
9 days ago
Undisclosed
  • Hands-on experience in order processing, transport coordination, invoicing, and returns/complaints handling
  • Familiar with ERP systems and digital tools (EDI, portals, RPA); Salesforce or SAP S/4HANA
  • Proven track record in continuous improvement, system testing, and process issue resolution ...
Posted
13 days ago
MYR4,000 - MYR6,000 Per Month
  • Follow up on outstanding cases and ensure timely resolution.
  • Maintain accurate records of customer interactions, service requests, and complaint logs.
  • Liaise with the Sales, Warehouse, and QC & Technical teams regarding product issues and spare parts availability. ...
Posted
21 days ago
Undisclosed
  • Escalate complex cases to the relevant team when necessary.
  • Ensure all customer interactions are properly documented.
  • Meet productivity, quality, and customer satisfaction targets. ...
Posted
21 days ago
MYR1,700 - MYR2,400 Per Month
Posted
a month ago
MYR1,700 - MYR2,400 Per Month
Posted
a month ago
Undisclosed
  • Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
  • Meet individual and team qualitative and quantitative operations performance metrics
  • Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
9 hours ago
Undisclosed
Posted
a month ago
Undisclosed
  • Order Tracking & Risk Management
  • Monitor order status throughout the order-to-delivery cycle
  • Identify delays, risks, or bottlenecks and proactively ensure timely resolution ...
Posted
2 days ago
Undisclosed
  • Analyze stock positions across internal inventories and distribution channels, assess business impact, and support inventory management activities.
  • Utilize order management and customer relationship management systems such as SAP, BOTs, Salesforce (SFDC), OCR technology and automation tools to improve operational efficiency and accuracy.
  • Ensure compliance with GxP regulations, SOPs, quality standards, documentation requirements, and audit readiness. ...
Posted
23 days ago
Undisclosed
  • Streamline collaboration among all functions incl. GB / GP / external service providers (if applicable) locally for cost and service improvement
  • Build and maintain a performance-driven team culture and productive customer service experts
  • Develop customer service excellence strategy and implementation roadmaps locally, leveraging synergy and best practices across countries ...
Posted
15 days ago
MYR4,000 - MYR6,000 Per Month
  • Follow up on outstanding cases and ensure timely resolution.
  • Maintain accurate records of customer interactions, service requests, and complaint logs.
  • Liaise with the Sales, Warehouse, and QC & Technical teams regarding product issues and spare parts availability. ...
Posted
22 days ago
Undisclosed
  • Act as the main escalation point for customs issues, audits, investigations, and regulatory engagements with authorities.
  • Build and maintain strong relationships with key customers while leading the Customer Relations team to ensure timely responses, effective issue resolution, and proactive client engagement. Monitor customer satisfaction levels and drive initiatives to enhance service excellence and customer retention, while supporting the Sales team through customer visits, presentations, and the development of tailored solution proposals.
  • Monitor KPIs such as declaration accuracy, clearance turnaround, compliance rates, and cost of non-compliance, and report performance to management. ...
Posted
6 days ago