Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
Deliver high quality services and customer satisfactions to our clients
Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area • Provides timely update of activity list on a weekly basis
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Develop and administer enterprise assistance programmes;
Support engagement efforts with our key business stakeholders in areas including marketing programmes aimed at helping enterprises identify, protect, and use intangible assets to grow; and
Support any ad-hoc department and/or cross-department initiatives or projects.
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