Conducting customer business analysis and participate in customer performance reviews and improvement discussions
Participate in initial customer implementation meetings, site assessments, and solution walkthroughs
Assist in coordinating implementation activities such as developing timelines, maintaining action plans, supporting Gantt charts, cross‑referencing products, and preparing inventory setups (min/max, VMI, vending, and new location launches)
...
Representing Stern Ingredients Asia Pacific’s customer service team at Sternmaid Asia Pacific, in order to fulfil customer’s needs and achieve the requested delivery date.
Gather and coordinate information from all departments to enable customer service team/customer with maximum transparency and quick reaction time.
Upholding FEFO practice whenever assigning lot number when initiating shipment arrangement upon committed delivery date.
...