Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you!
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Provide field operations support to internal and external customers in accordance to with the terms of the customer contract and Service Level Agreements (SLA).
Write accurate professional reports acting as single point of contact between Customers and Ricoh concerning technical issues and interfacing with all involved functions.
Report and escalate all observed incidents, irregularities that occur to Superior for proper operational escalation points.
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