1,400+ Customer Service Executive Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"customer service executive"
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Job "customer service executive"
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Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
15 days ago
Process Executive – Cantonese-Mandarin Customer Service Process Executive – Cantonese-Mandarin Customer Service
TELEPERFORMANCE MALAYSIA SDN. BHD.
Undisclosed
KL City
- Deliver professional and high-quality customer service
- Meet operational KPIs such as Customer Satisfaction (CSAT), Service Level, and Productivity
- Follow company compliance, quality, and information security standards ...
Posted
21 hours ago
Junior Executive - Fresh Graduate , Customer Service Department Junior Executive - Fresh Graduate , Customer Service Department
RCE Capital Berhad And Group Of Companies
Undisclosed
KL City
- Ensure walk-in customer are well attended and record the number of walk-in customer attended on daily basis.
- Attend Pertanyaan Email and social media enquiries in professional manners.
- Ensure cash collected report are ready . ...
Posted
5 days ago
Undisclosed
- For LinkedIn Users, please click apply to view the position description at our career site
Posted
6 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
8 days ago
Undisclosed
Singapore
- • Manage customer interactions via digital and telephonic channels with professionalism and efficiency.
- • Provide timely, accurate responses to inquiries and evaluate complex data to resolve escalated complaints effectively.
- • Maintain meticulous records of all client interactions in strict adherence to management protocols. ...
Posted
8 days ago
Undisclosed
- Trade & Customs Compliance: Ensure all outbound shipments comply with trade regulations and applicable customs requirements. Apply knowledge of trade mechanisms (e.g., Incoterms, licenses, and permits) to maintain accurate documentation.
- Invoicing and cash collection: Ensure timely and accurate customer invoice creation in SAP incl. Credit and Debit Notes e.g., for Goods Returns. Support monitoring and follow up of customer payments (AR).
- Problem-Solving: Identify and analyze issues related to order fulfillment, warehouse and logistics, quality or customer satisfaction. Apply established troubleshooting procedures and collaborate with colleagues to resolve challenges efficiently. Ensure clear and effective communication of solutions to customers and stakeholders. ...
Posted
a month ago
Undisclosed
Singapore
- Key Responsibilities
- Handle customer feedback and enquiries professionally through multiple in-person and digital channels (including, but not limited to, telephone and written correspondence)
- Manage service requests and online applications efficiently while ensuring high service standards ...
Posted
3 days ago
[LTA-VS] PRINCIPAL - SENIOR EXECUTIVE - EXECUTIVE (CUSTOMER SERVICE RELATIONS) [LTA-VS] PRINCIPAL - SENIOR EXECUTIVE - EXECUTIVE (CUSTOMER SERVICE RELATIONS)
Land Transport Authority (LTA) Singapore
Undisclosed
Singapore
- Maintain smooth workflow and service excellence at various service touchpoints
- Collaborate with different stakeholders to resolve complex customer queries and enhance service delivery
- Monitor and follow up on customer interactions to ensure timely resolution ...
Posted
5 days ago
[LTA-VS] PRINCIPAL - SENIOR EXECUTIVE - EXECUTIVE (CUSTOMER SERVICE RELATIONS) [LTA-VS] PRINCIPAL - SENIOR EXECUTIVE - EXECUTIVE (CUSTOMER SERVICE RELATIONS)
Land Transport Authority (LTA) Singapore
Undisclosed
Singapore
- Maintain smooth workflow and service excellence at various service touchpoints
- Collaborate with different stakeholders to resolve complex customer queries and enhance service delivery
- Monitor and follow up on customer interactions to ensure timely resolution ...
Posted
5 days ago
Wallpaper & Carpets Distributors (M) Sdn Bhd
MYR3,000 - MYR3,500 Per Month
- We are looking for a Billing Operations Executive who is meticulous, organized, and able to think creatively when solving problems. You will handle the full billing process from accurate data entry to liaising with the logistics team ensuring smooth operations and accurate invoicing. This role is perfect for someone who enjoys working with numbers, has a background in administration, and isn’t afraid to bring fresh ideas for improving workflows.
- Key Responsibilities
- Handle incoming calls, emails, and messages from customers regarding products, orders, and services. ...
Posted
17 days ago
Undisclosed
Singapore
- Monitor and ensure SLAs are met, issues escalated and prioritized
- Act as the point of contact for service delivery
- Responsible for service delivery of account and prioritization of work requests ...
Posted
10 days ago
Undisclosed
Tebrau
- Sales & Service
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; ...
Posted
17 days ago
Customer Success Executive (Service Delivery, Post Sales) Customer Success Executive (Service Delivery, Post Sales)
ADVENTUS SINGAPORE PTE. LTD.
SGD4,000 - SGD4,000 Per Month
Singapore
- Monitor and ensure SLAs are met, issues escalated and prioritized
- Act as the point of contact for service delivery
- Responsible for service delivery of account and prioritization of work requests ...
Posted
10 days ago
MYR2,500 - MYR3,500 Per Month
- This role offers the unique opportunity to interact with international clients, providing exposure to diverse markets and cultures.
- Handle customer service and optimizing logistics operations.
- Minimum Degree preferably a in logistics, supply chain management, or business administration. ...
Posted
17 days ago
FRIEND OF BUS PTE. LTD.
SGD2,600 - SGD2,600 Per Month
Singapore
- Process booking forms (e.g. school bookings) via email/fax
- Ensure all booking details are accurate and properly recorded
- Coordinate internally to ensure smooth execution of bookings ...
Posted
a month ago
Liberty Insurance Pte Ltd
Undisclosed
Singapore
- Identify cases requiring escalation and ensure timely escalation to the relevant teams
- Maintain proper case documentation for all interactions across phone and email
- Perform any additional operational or administrative tasks as assigned ...
Posted
17 days ago
E-Commerce Executive (Customer Service - Operations) E-Commerce Executive (Customer Service - Operations)
YENISEI EXPRESS PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Perform daily pick and pack of customer orders accurately and according to packing requirements before handover for delivery.
- Coordinate and process daily online orders to ensure timely fulfilment and dispatch.
- Monitor stock levels, check inventory reports, and update stock information accurately based on the inventory list provided. ...
Posted
18 days ago
Talent Expert Enterprise
MYR3,500 - MYR4,500 Per Month
KL City
- Coordinate with internal departments and third-party service providers to resolve customer issues effectively.
- Monitor and follow up on pending customer cases to ensure timely closure.
- Provide customers with accurate information regarding products, services, and company policies. ...
Posted
17 days ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Key Responsibilities:
- This role focuses on streamlining customer service operations while driving merchant engagement. The successful candidate will facilitate seamless communication between stakeholders and the Headquarters (HQ) to optimize service delivery and business growth.Customer Relationship Management• Manage customer interactions via digital and telephonic channels with professionalism and efficiency.• Provide timely, accurate responses to inquiries and evaluate complex data to resolve escalated complaints effectively.• Maintain meticulous records of all client interactions in strict adherence to management protocols.Marketing & Merchant Relations• Coordinate operational workflows to ensure the customer service team meets strategic performance targets.• Conduct comprehensive merchant research to identify partnership opportunities and drive transaction volume.• Collaborate with merchants to develop and execute special offers and promotional campaigns.Cross-Border Liaison & Translation• Serve as the primary linguistic and operational bridge between local departments and Tokyo Headquarters.• Translate business proposals, campaign materials, and technical content into Japanese to ensure brand alignment.• Facilitate internal and external communication to ensure all stakeholders are informed of the latest service updates.
- Requirements:• Prior experience in the hospitality or tourism sector with a deep understanding of traveler requirements and consumer behaviour.• Business-level of Japanese language (Minimum JLPT 1) to handle translations and and communication with Japan stakeholder and clients.• Proven ability to identify individual customer needs and deliver tailored solutions.• Proficient in intermediate IT applications with strong negotiation and interpersonal communication abilities. ...
Posted
13 days ago
Customer Services Executive (Health Screening coordinator) Customer Services Executive (Health Screening coordinator)
Georgetown & Wellings Pharmacy
MYR2,000 - MYR2,000 Per Month
Bandar Bukit Raja
- To arrange logistics collection with partner laboratories.
- To liaise with partner laboratories for samples processing, status updates, monitor turnaround time (TAT) and reports delivery.
- To perform administration support and be point-of-contact related to health screening. ...
Posted
16 days ago
Customer Service Officer-Executive (Export-Import) @Alps Ave Customer Service Officer-Executive (Export-Import) @Alps Ave
AIM RECRUIT CONSULTANCY PTE. LIMITED
SGD2,500 - SGD2,500 Per Month
Singapore
- Monitor onboard status and informed customer on any abnormality.
- Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)
- Update on new changes / requirement by airlines or governmental requirement ...
Posted
2 days ago
Customer Service cum Operations Executive (Inbound Travel) Customer Service cum Operations Executive (Inbound Travel)
LUXURY TOURS & TRAVEL PTE LTD
SGD2,500 - SGD2,500 Per Month
Singapore
- Prepare detailed itineraries, schedules, and daily operation plans to support smooth tour execution
- Monitor transport timing actively to ensure punctual pick-ups and transfers
- Manage last-minute changes, delays, or operational issues promptly to minimize disruptions ...
Posted
14 days ago
Undisclosed
- Responsible for handling customers’ service for walk-in customers or phone calls enquiries from customers.
- Ensure all documentation / report are filled, recorded and filed.
- Carry out analysis on complaints received and recommend course of actions to minimize complaints and promote company's image. ...
Posted
6 days ago
Improvage Precision Sdn Bhd
MYR2,000 - MYR3,000 Per Month
Hang Tuah Jaya Municipal Council
- Resolve product and service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Receiving and processing purchase orders. ...
Posted
20 days ago
IMPROVAGE PRECISION SDN BHD
MYR2,000 - MYR3,000 Per Month
Hang Tuah Jaya Municipal Council
- Resolve product and service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Receiving and processing purchase orders. ...
Posted
20 days ago
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