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200+ Customer Service Executive Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 272 jobs results for
"customer service executive"
in Wp Kuala Lumpur
Never miss any updates for Customer Service Executive jobs in Wp Kuala Lumpur
Manage Alert
MYR2,000 - MYR2,500 Per Month
KL City
- Escalate issues to the appropriate team when necessary.
- Support process improvements and participate in team meetings or training sessions.
- Maintain confidentiality and integrity of all customer information. ...
Posted
18 days ago
Undisclosed
KL City
- The Customer Service Executive (CSE) is responsible for delivering excellent customer experience by handling customer enquiries, complaints, and requests efficiently and professionally. This role serves as the key liaison between the company and its customers, ensuring timely resolution, accurate information, and compliance with company policies and regulatory requirements.
- Key Responsibilities
- Handle tickets from email and in-app and potentially other communication channels (like inbound and outbound calls, WhatsApp messages, etc) promptly and professionally. ...
Posted
17 days ago
Undisclosed
KL City
- Any additional or ad-hoc call campaign agreed upon with the client.
- Ensure calls are completed within stipulated timelines which will be determined upon the assignment of the respective call work.
- Ensure details entered in the system is correct and accurate at all times. ...
Posted
18 hours ago
Undisclosed
KL City
- Support the business in achieving its financial goals and objectives.
- Manage customers’ complaints and feedback, escalate where necessary and collaborate with various internal stakeholders to achieve a fair outcome and resolution.
- Assist senior executive or manager on projects that are assigned by the company. ...
Posted
10 hours ago
Undisclosed
KL City
- Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
KL City
- Provide product info, resolve complaints, and escalate complex cases to relevant departments
- Review and follow up on weekend issues that were handled by weekend CS team
- Maintain professional, friendly communication and uphold brand tone ...
Posted
a month ago
Undisclosed
KL City
- Excellent spoken and written communication skills in English; proficiency in Bahasa Malaysia or other languages is an advantage.
- Ability to work on-site in Kuala Lumpur, manage multiple tasks, and maintain accuracy in a fast-paced environment.
- Experience in customer-facing roles within retail, F&B, FMCG, or related sectors is preferred. ...
Posted
25 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Minimum 1 year experience in customer service ...
Posted
25 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
KL City
- Salary:
- * Degree/Diploma holder with >1 year CC experience: *RM3,300*
- * Degree/Diploma holder with 2 years CC experience: *RM3,000* ...
Posted
a month ago
MYR2,700 - MYR3,600 Per Month
KL City
- Ensure prompt and proper resolution of customer queries by providing knowledgeable answers, product inquiry, order placement, feedbacks and complaints
- Follow up with ongoing issue until resolved in a timely manner by liaising between customers and internal/external parties
- Work closely and liaise with internal logistics and 3PL partners ...
Posted
6 days ago
Undisclosed
KL City
- Communicate order status updates, resolve customer inquiries, and handle backorders effectively.
- Maintain accurate transaction records within Tier-1 ERP systems while tracking key metrics like order fulfillment and inventory turnover.
- Minimum 2 to 4 years of experience in customer order processing, material planning, procurement, or supply chain execution. ...
Posted
7 days ago
MYR2,200 - MYR3,000 Per Month
KL City
- Maintain good relationships with existing customers.
- Escalate customer issues or complaints to the relevant person when necessary.
- Receive and process customer purchase orders and sales orders. ...
Posted
10 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,000 - MYR4,400 Per Month
KL City
- Work closely with your teammates to meet goals, share knowledge, and create wins together.
- Represent the brand with confidence and integrity across every interaction.
- Fluent in Mandarin & English (spoken and written). ...
Posted
14 days ago
MYR3,800 - MYR4,500 Per Month
WFH
KL City
- Festive Celebrations
- Independently (and as needed part of a team) fulfills high profile program client requests, Aspire Lifestyles demo requests, and other requests as necessary, from home office via phone, email, chat, and other communication mediums.
- Exercises judgment and discretion when serving as primary touch point for escalated customer service issues and vendor communication ...
Posted
5 days ago
Undisclosed
- Maintain accurate customer service records and ensure all cases are followed through until resolution.
- Reconcile customer service cases with billing records and report any discrepancies or abnormal transactions.
- Support merchant relationship management by conducting follow-ups, gathering feedback, and addressing operational needs. ...
Posted
17 days ago
Transcosmos Malaysia Sdn Bhd
MYR2,800 - MYR3,800 Per Month
KL City
- Provide timely and effective solutions, ensuring issues are resolved and followed up appropriately
- Meet individual and team KPIs, including service levels, quality standards, and customer satisfaction targets
- Escalate complex cases such as technical issues, disputes, or suspected fraud to the relevant teams ...
Posted
7 days ago
Urban Ace Property Management
MYR1,800 - MYR2,300 Per Month
KL City
- Answering phone calls and handling inquiries with proper etiquette.
- Coordinating with security and other departments when necessary.
- Offering general administrative support, including filing and documentation. ...
Posted
19 days ago
Undisclosed
KL City
- Assist customers throughout their online purchasing journey and provide appropriate guidance where required.
- Ensure customers receive clear, friendly and helpful responses at all times.
- Take ownership of customer conversations and ensure enquiries are followed through until properly addressed. ...
Posted
15 days ago
Undisclosed
KL City
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team service targets and interaction handling quotas ...
Posted
15 days ago
Undisclosed
KL City
- Accurately document customer interactions and issues in our CRM system to ensure seamless follow-up and reference.
- Gather customer feedback and insights to help improve our products, services, and overall customer experience.
- Work closely with other departments, such as Sales, Marketing, and Technical Support, to address customer needs and enhance service delivery. ...
Posted
10 days ago
SRG Asia Pacific Sdn. Bhd.
MYR3,800 - MYR4,300 Per Month
KL City
- Collaborate with team members to continuously improve customer satisfaction.
- Fluency in Mandarin/Cantonese (spoken & written).
- Strong communication, problem-solving, and interpersonal skills. ...
Posted
18 days ago
Undisclosed
KL City
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team service targets and interaction handling quotas ...
Posted
17 days ago
Undisclosed
Malaysia
- To achieve first call resolution where possible and follow up with customers on unresolved issues.
- To perform after call duties and quality assurance in accordance with the set procedures with zero defect.
- To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements. ...
Posted
18 days ago
MYR3,200 - MYR3,700 Per Month
KL City
- * Working Hours: 24/7, rotational shift
- * Working Days: Monday – Sunday (5 working days, 2 off days)
- Location: Sunway Visio, Sunway Velocity ...
Posted
5 days ago
Customer Service Executive (6m contract, immediate joiner) Customer Service Executive (6m contract, immediate joiner)
Peoplelake Resources Sdn. Bhd.
MYR4,500 - MYR4,500 Per Month
KL City
- Provide accurate information based on approved procedures, resolve general customer enquiries within the assigned scope, and escalate complex cases to the appropriate team.
- Follow up with customers by phone or email to encourage completion of service surveys and gather relevant feedback.
- Maintain clear and accurate records of calls, audit results, survey responses, and follow-up actions. ...
Posted
5 days ago
MYR3,000 - MYR3,900 Per Month
KL City
- 5 working days per week
- Monday–Saturday operation
- 2 rotational off days ...
Posted
7 days ago
Undisclosed
KL City
- Escalate complex cases to the appropriate team or supervisor when necessary.
- Support merchant onboarding by assisting with account setup and ensuring a smooth registration process.
- Handle merchant enquiries and provide day-to-day operational support to maintain strong merchant relationships. ...
Posted
13 days ago
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