Work closely with external parties for cross-branding projects.
Expand usage of Graphing calculators in Secondary / International Schools
Manage teachers who are involved in Casio’s project such as arrangement of samples, information on device functions to aid development of teaching guides or curriculum.
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As a Client Relations Executive (Personal Health Concierge), you take over the client relationship the moment a booking is confirmed and you own it end-to-end for a dedicated book of roughly one hundred clients. Specifically, you are responsible for guiding each client through what to expect at the clinic and what to prepare beforehand, coordinating and confirming their appointments, following up after every service for feedback and continued engagement, stepping in for service recovery whenever something goes wrong, and proactively identifying opportunities for repeat and additional service. This is the role that turns a first booking into a long-term client relationship, and it directly drives client satisfaction, retention and lifetime value.