200+ Customer Service Executive Jobs in Wp Kuala Lumpur - September 2026 - High Salaries

Showing 269 jobs results for "customer service executive" in Wp Kuala Lumpur
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KL City

  • Stay up-to-date with the latest telecommunications products, services, and technologies to provide accurate assistance.
  • Troubleshoot and diagnose technical issues, offering step-by-step guidance and solutions.
  • Escalate complex technical problems to the appropriate support teams when necessary. ...
Posted
17 days ago

KL City

  • Ensure timely and accurate order processing
  • Coordinate with warehouse/logistics to track shipments and resolve delivery issues
  • Resolve issues related to orders, payments, back-office system, and accounts ...
Posted
16 days ago

KL City

  • Respond to customer enquiries, feedback, and complaints, ensuring issues are followed up and resolved within the expected timeframe.
  • Provide customers with clear and complete information using the appropriate systems and resources.
  • Identify suitable opportunities and generate sales leads through customer interactions. ...
Posted
17 days ago

KL City

  • To achieve first call resolution where possible and follow up with customers on unresolved issues.
  • To perform after call duties and quality assurance in accordance with the set procedures with zero defect.
  • To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements. ...
Posted
17 days ago

KL City

  • Engage with customers by responding to order and service-related enquiries, providing information on order status and potential service issues.
  • Prepare order and service reports by collecting and analysing customer information.
  • Resolve order or service issues by clarifying customer complaints, identifying the root cause, explaining possible solutions, or escalating the matter to the appropriate department or personnel. Follow up to ensure timely resolution. ...
Posted
24 days ago

KL City

  • Resolve customer issues effectively while maintaining high customer satisfaction levels.
  • Support order processing and coordinate closely with internal teams on order-related matters.
  • Ensure customer inquiries are followed up and resolved within the required response time. ...
Posted
24 days ago

KL City

  • Coordinate dining across 13 outlets, plus spa, transport and entertainment bookings
  • Dispatch service requests and in-room dining orders to the right team, fast
  • Resolve enquiries on first contact using sound judgement and empowerment tools ...
Posted
10 days ago

KL City

  • Carrying out Area Management Meetings to keep franchisees updated with the latest updates from HQ such as promotions and advertising activities so that the franchisees are aligned with the companys
  • Monthly review of the center’s performances based on the total number of students, student retention rate, student dropout rate, etc. in order to ensure that the quality of each individual centers are being maintained.
  • Direct report to FC Manager. ...
Posted
17 days ago

KL City

  • Comprehensive Training Provided
  • Career Growth Opportunities
  • Multinational Working Environment ...
Posted
a month ago

KL City

  • Convert enquiries into confirmed sales and achieve monthly sales targets.
  • Follow up on quotations, potential customers and pending enquiries to maximise sales conversion.
  • Process customer orders and coordinate with the warehouse/operations team regarding stock availability, packing and delivery. ...
Posted
17 days ago

KL City

  • Make outbound calls to hotels/guests to arrangement special requests.
  • Act as liaison between guest and hotel to resolve complaints.
  • Manage relationships with hotels by providing high levels of customer service and account management support. ...
Posted
a month ago

KL City

  • Stay updated on Samsung products, features, and service offerings
  • Advise customers on device usage, setup, and suitable service solutions
  • Register and schedule repair jobs efficiently and accurately ...
Posted
a month ago

KL City

  • Perform outbound calls, especially follow-up cases, appointment confirmations, appointment reminders, etc.
  • Minimum of 3 year(s) working experience in the service industry, preferably in a customer service background.
  • Certificate/Diploma/Degree in Business Administration or equivalent. ...
Posted
3 days ago
  • Update case details accurately in the system
  • Deliver fast, friendly, and professional support
  • Minimum SPM / Diploma in any field ...
Posted
16 days ago

KL City

  • Escalate complex cases to the relevant teams and ensure timely resolution.
  • Meet individual and team service quality, productivity, and customer satisfaction targets.
  • Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
a month ago

KL City

  • 12 days Annual Leave + 14 days Medical Leave
  • Able to speak Mandarin
  • Higher proficiency in speaking, reading & writing Mandarin is an advantage ...
Posted
17 days ago

KL City

  • Apply our Service Recovery SOP when something goes wrong — the right tier, the right amount, the right party charged — and escalate the cases that exceed your authority.
  • Handle food safety and dietary/allergen issues to the letter of our rules. Halal and allergen questions are never improvised; they follow a fixed process every time.
  • Work with Live Operations in real time when a delivery is late, missed or misrouted. ...
Posted
10 days ago

KL City

  • •⁠ ⁠Mandarin and English required
  • •⁠ ⁠Fresh graduates are welcome
  • •⁠ ⁠Forex or financial experience is an advantage ...
Posted
17 days ago

KL City

  • •⁠ ⁠Mandarin and English required
  • •⁠ ⁠Fresh graduates are welcome
  • •⁠ ⁠Forex or financial experience is an advantage ...
Posted
17 days ago

KL City

  • Maintain accurate records of customer interactions
  • Follow established processes and service standards to deliver a positive customer experience
  • Must hold a valid Japanese Passport ...
Posted
17 days ago

KL City

  • Comfortable with repetitive, high-volume work
  • Able to work independently from home
  • Willing to work rotating morning/night shifts ...
Posted
a month ago

KL City

  • Professional development
  • Job Scope
  • Handle inbound calls regarding customer inquiries and complaints related to Hotlink Prepaid Services. ...
Posted
17 days ago

KL City

  • Apply now and grow with us!
  • Inbound calls only – no sales, no telemarketing
  • Normal office hours – no night or weekend shifts ...
Posted
25 days ago

KL City

  • Comprehensive Training Provided
  • Career Growth Opportunities
  • Multinational Working Environment ...
Posted
a month ago

KL City

  • Shift Allowance: RM10 per shift (after 10PM)
  • Performance Incentives (Sales-based)
  • Language Allowance: RM300 (Mandarin speakers) ...
Posted
17 days ago

KL City

  • 4 Weeks of Paid Training
  • Non-Voice Process: Chat & Email
  • No Cold Calling ...
Posted
4 days ago

KL City

  • Training: 4 weeks of fully paid professional training (no prior experience needed!)
  • Growth: Rapid career progression and leadership development tracks
  • Provide high-quality customer assistance via Chat & Email only ...
Posted
6 days ago

KL City

  • Training: 4 weeks of fully paid professional training (no prior experience needed!)
  • Growth: Rapid career progression and leadership development tracks
  • Provide high-quality customer assistance via Chat & Email only ...
Posted
13 days ago

KL City

  • 4 Weeks of Paid Training
  • Non-Voice Process: Chat & Email
  • No Cold Calling ...
Posted
13 days ago

KL City

  • Opportunity to support customers via Phone, Chat, and Email
  • International and Multicultural Work Environment
  • Career Growth and Development Opportunities ...
Posted
4 days ago