- Respond to customer correspondence professionally and efficiently.
30+ days
1,300+ Customer Service Agent Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl - Page 4
Showing 1,362 jobs results for
"customer service agent"
- Manage returns, refunds, exchanges, and disputes in line with company policy and each platform's guidelines.
30+ days
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
30+ days
- Interpret airline fare rules, ticketing conditions, baggage allowances, and other airline regulations to ensure accurate bookings and ticket issuance.
9 days
- Introduce suitable property projects & promotions
24 days
- Key responsibilities
30+ days
- Follow up with potential customers and maintain regular communication.
30+ days
- Prepare quotations, proforma invoices, sales orders, and job sheets using the CRM system
1 day
- Perform other on and off telephone tasks including but not limited to taking messages, call transfer and hold, providing call backs and follow up calls; reporting and respond in a timely manner to ensure customer satisfaction.
30+ days
- Generate qualified leads and arrange appointments for Sales Advisors.
30+ days
Inbound Call Executive
- Provide excellent customer service and maintain positive customer relationships.
8 days
Outbound Call Executive
- Provide excellent customer service and maintain positive customer relationships.
8 days
- Achieve individual and team sales targets and performance indicators.
30+ days
- Data Integrity: Strictly adhere to data security protocols to ensure the confidentiality of customer databases and sensitive project information
5 days
- Manage wake-up calls, public announcements, emails, internet services, faxes and internal, external and satellite calls.
30+ days
- Achieve individual and team sales targets and performance indicators.
30+ days
- Performance Excellence: Consistently meet and exceed KPIs, including:
21 days
- Exceed KPIs: Deliver 150+ connected calls/week, maintain 1 hour of talk time/day.
16 days
- Attend to guest requests and follow up promptly.
30+ days
- Call the targeted clients' if they qualify for the promotion and campaign
30+ days
- Performance Excellence: Consistently meet and exceed KPIs, including:
21 days
- Collaborate with internal teams, including sales, marketing, and product development, to ensure client needs are met and expectations are exceeded.
21 days
- Maintain accurate documentation of system configurations, monitoring procedures, and incident logs.
30+ days
- You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
23 days
- Performance Excellence: Consistently meet and exceed KPIs, including:
30+ days
- Complete data input with a high level of speed and accuracy
2 days
- Complete data input with a high level of speed and accuracy
2 days
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
1 day
- Complete data input with a high level of speed and accuracy
2 days
- Assist in preparing monthly inquiry and appointment reports
1 day