32 Customer Service Agent Jobs in Shah Alam - July 2026

Prioritize and manage multiple tickets simultaneously
Communicate technical information to non-technical users in a clear and concise manner
Ensure user satisfaction by providing excellent customer service ...

IT Support Helpdesk

Posted

a day ago

Bilingual Customer Service Agent Bilingual Customer Service Agent

Agensi Pekerjaan TalentConsult Sdn Bhd

MYR4,000 - MYR5,000 Per Month

Full Time

Fresh Graduates

Shah Alam, Selangor

Near Train Station

Deliver professional, calm, and empathetic customer service
Record, track, and resolve cases accurately
Adhere to workflows, system procedures, and SLA requirements ...

Mandarin Speaking English Speaking

Posted

a month ago

Chat Available

Contact Center Agent Contact Center Agent

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

MYR4,000 - MYR5,000 Per Month

Full Time

Shah Alam, Selangor

Maintain clear, professional, and proactive communication with customers.
Track and monitor reported issues to ensure proper follow-up and closure.
Escalate unresolved or complex issues to our Level 2 support team. ...

IT systems business operations

Posted

8 days ago

Chat Available

Contact Center Associate Contact Center Associate

IGT Services And Technologies KL Sdn Bhd

MYR2,800 - MYR4,000 Per Month

Full Time

Fresh Graduates

Shah Alam, Selangor

Complete data input with a high level of speed and accuracy
Ensure department and individual goals are consistently met
Other duties assigned by company leadership ...

Customer Service Communication Skills

Posted

a month ago

Customer Service Agent (Mandarin Speaker) Customer Service Agent (Mandarin Speaker)

Ecolab

Undisclosed

Full Time

Shah Alam

Work with all internal stakeholders to resolve problems related to the order processing cycle and ensure all customer notes are maintained.
Perform general customer service related administrative duties such as providing copies of invoices, technical information sheets, and SDS etc.
Promptly communicate messages received from customers to the sales and field personnel. ...

Posted

3 days ago

Customer Service Agent (Mandarin Speaker) - Fresh Graduate Customer Service Agent (Mandarin Speaker) - Fresh Graduate

Ecolab

Undisclosed

Full Time

Shah Alam

Work with all internal stakeholders to resolve problems related to the order processing cycle and ensure all customer notes are maintained.
Perform general customer service related administrative duties such as providing copies of invoices, technical information sheets, and SDS etc.
Promptly communicate messages received from customers to the sales and field personnel. ...

Posted

13 days ago

Customer Service Assistant Customer Service Assistant

Royal Golden Eagle

Undisclosed

Full Time

Shah Alam

Posted

5 days ago

Customer Service Assistant Customer Service Assistant

Royal Golden Eagle

Undisclosed

Full Time

Shah Alam

Posted

5 days ago

Customer Service Representative - Fresh Graduates Only - Customer Service Representative - Fresh Graduates Only -

Daythree

Undisclosed

Full Time

Shah Alam

Fresh graduates are welcome to apply
Able to work on rotational shifts
Basic salary + KPI Allowance ...

Posted

2 days ago

Customer Service Assistant Customer Service Assistant

Trescal (Malaysia) Sdn Bhd

MYR1,800 - MYR2,200 Per Month

Full Time

Shah Alam

Your role and responsibilities as a Customer Service Assistant include:
Customer Calibration Item Handling
· Receive outgoing calibration items from the laboratory after completion. ...

Posted

17 hours ago

Customer Service Assistant Customer Service Assistant

Vinda SEA

Undisclosed

Full Time

Shah Alam

Handle the processing of all sales orders with accuracy and timeliness.
Inform clients of unforeseen delays or problems.
Monitor the sales team’s progress, identify shortcomings and propose improvements. ...

Posted

5 days ago

Associate I, Customer Service (Order Management - ANZ - SG) Associate I, Customer Service (Order Management - ANZ - SG)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

5 days ago

Customer Service Rep (Logistics Industry Exp) Customer Service Rep (Logistics Industry Exp)

AG Staffing Malaysia

MYR4,000 - MYR7,000 Per Month

Full Time

Shah Alam

Expedite custom clearance and liaison with custom departments.
Ensure compliance of highest regard on documentation.
Ensure compliance of highest regard on legal and custom's ordinance. ...

Posted

8 days ago

Customer Service Assistant Customer Service Assistant

Vinda SEA

Undisclosed

Full Time

Shah Alam

Handle the processing of all sales orders with accuracy and timeliness.
Inform clients of unforeseen delays or problems.
Monitor the sales team’s progress, identify shortcomings and propose improvements. ...

Posted

10 days ago

Customer Service Assistant Customer Service Assistant

Vinda

Undisclosed

Full Time

Shah Alam

Ensure all Sales Return Note submitted by Commercial team is process according to the agreed timeline and tracking of damaged / good stocks return completed up to Credit Note issuance.
Ensure all Trade Return Note submitted by 3PL is process according to the agreed timeline and completed up to Credit Note issuance.
Ensure proper filing of documents including POD return from depot. ...

Posted

22 days ago

Cashier (ken Rimba, Shah Alam) Cashier (ken Rimba, Shah Alam)

Segi Cash & Carry Sdn. Bhd.

MYR1,700 - MYR1,900 Per Month

Full Time

Shah Alam

The Cashier is responsible for handling customer transactions accurately and efficiently while delivering friendly and professional customer service. This role supports smooth front-end operations and ensures a pleasant shopping experience for all customers at Segi Fresh.
Key Responsibilities:
Process customer transactions accurately using POS system ...

Posted

24 days ago

Customer Service Assistant Customer Service Assistant

Vinda SEA

Undisclosed

Full Time

Shah Alam

Handle the processing of all sales orders with accuracy and timeliness.
Inform clients of unforeseen delays or problems.
Monitor the sales team’s progress, identify shortcomings and propose improvements. ...

Posted

a month ago

Associate I, Customer Service (Order Management - ANZ - SG) Associate I, Customer Service (Order Management - ANZ - SG)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

a month ago

Associate I, Customer Service (Order Management - ANZ - SG) Associate I, Customer Service (Order Management - ANZ - SG)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

a month ago

Associate I, Customer Service (Order Management - ANZ - SG) Associate I, Customer Service (Order Management - ANZ - SG)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

a month ago

Customer Service - Open to Fresh Graduates Customer Service - Open to Fresh Graduates

Daythree

Undisclosed

Full Time

Shah Alam

Call centre experience is an advantage
At least 6 months experience in customer service
Able to work on rotational shifts ...

Posted

a month ago

Sr Associate I, Customer Service Support (Return Administrator - Japanese Speaker) Sr Associate I, Customer Service Support (Return Administrator - Japanese Speaker)

Alcon

Undisclosed

Full Time

Shah Alam

Evidence Management & Audit Support
Excellent communication, observation skills and ability to assess situation.
Multi-tasking abilities and able to execute with speed. ...

Posted

4 days ago

Customer Service Representative- Leviat Customer Service Representative- Leviat

CRH

Undisclosed

Full Time

Shah Alam

Maintain relationships with clients by providing support, information, and guidance, as well as researching and recommending new opportunities and service improvements.
Process customer orders accurately and in a timely manner, including generating Sales Orders and Delivery Orders, and communicating with supply chain team members to ensure stock availability and the ability to meet customer delivery schedules.
Communicate with both internal and external customers, including updating customers on delivery schedules. ...

Posted

16 days ago

[English Speaker] Airlines - E-Commerce - Customer Service [English Speaker] Airlines - E-Commerce - Customer Service

Atain

Undisclosed

Full Time

Shah Alam

Perform data entry tasks with a high degree of accuracy and efficiency.
Consistently meet individual and departmental performance targets.
Undertake any additional tasks or responsibilities as assigned by company leadership ...

Posted

21 days ago

Sr Associate I, Customer Service Support (Return Administrator - Japanese Speaker) Sr Associate I, Customer Service Support (Return Administrator - Japanese Speaker)

Alcon

Undisclosed

Full Time

Shah Alam

Evidence Management & Audit Support
Excellent communication, observation skills and ability to assess situation.
Multi-tasking abilities and able to execute with speed. ...

Posted

a month ago

Contact Centre Agent Contact Centre Agent

Daythree

Undisclosed

Full Time

Shah Alam

Ability to remain calm under pressure, manage high call volumes, and maintain a customer-focused attitude.
Proficiency in spoken and written English; additional languages are an advantage depending on client needs.
Prior experience in a contact center or customer-facing role is preferred but not always required; training will be provided. ...

Posted

10 days ago