- Jalan Pengaturcara U1/51A Shah Alam Selangor Malaysia 40150
IGT Services And Technologies KL Hiring! Full Time Contact Center Associate in Selangor, Earn up to MYR 4,000 - Ricebowl
MYR2,800 - MYR4,000 Per Month
Fresh Graduates
More than 40 have applied to this job
Posted
14 days ago • Closing
5 Jul 2026
More than 40 have applied to this job
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Job Description
Requirements
Candidate must possess at least an SPM and above.
Strong English language skills (Written and spoken)
Excellent multi-tasking skills
Have a customer-oriented attitude
Adaptable to changing priorities and able to handle situations with empathy, integrity and sincerity
Able to work 24 hour rotational shift and on weekends.
Minimum 6 months of Customer Service/Airline experience in contact center will be an advantage
Fresh Graduates are welcome!
Responsibilities
Handle inbound and outbound calls from customers via various channels.
Provide professional and knowledgeable service while delivering an exceptional customer experience
Establish strong customer relations with internal and external customers
Complete data input with a high level of speed and accuracy
Ensure department and individual goals are consistently met
Other duties assigned by company leadership
Benefits
- Permanent position
- Comprehensive training program (with salary) for new hires
- Competitive KPI-based incentives
- Exclusive corporate discounts and deals
- Generous annual leave entitlement
- EPF and SOCSO contributions
- Health and life insurance coverage
- Dental and optical claims
- Medical coverage
- Convenient access to LRT/KTM Subang Jaya via an integrated link bridge
Skills
Customer Service
Communication Skills
English Proficiency
Problem Solving
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