29 Customer Retention Jobs in Selangor - October 2026 - High Salaries

Showing 29 jobs results for "customer retention" in Selangor
Never miss any updates for Customer Retention jobs in Selangor
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Collaborate closely with team members and leaders to meet quality standards and productivity targets.
  • Escalate priority requests or feedback promptly for effective issue resolution.
  • Participate in ad hoc projects as assigned. ...
Customer Retention Communication Skills
+2
Posted
a month ago
MYR8,000 - MYR10,000 Per Month
Near Train Station
  • Develop and implement CRM strategies, including customer segmentation, lifecycle marketing, loyalty programmes, and personalised campaigns to improve customer engagement and retention.
  • Drive mobile app growth through user acquisition, activation, engagement, and retention campaigns while improving app usage and customer experience.
  • Enhance the end-to-end customer journey across website, mobile app, CRM, and other digital touchpoints by identifying friction points and implementing continuous improvements. ...
CRM (Customer Relationship Management) Membership Acquisition
+3

Be an early applicant!

Posted
10 days ago
MYR2,500 - MYR3,000 Per Month
  • Produce content for TikTok, Instagram, Facebook, LinkedIn and YouTube.
  • Conduct photography and videography of logistics operations, warehouses, vehicles, delivery activities and company events.
  • Develop scripts and storyboards for promotional and educational videos. ...
Content Calendar Management Campaign Coordination
+8

Be an early applicant!

Posted
a month ago
MYR6,000 - MYR8,000 Per Month
Near Train Station
  • Referral & Partnerships — Develop and manage referral programmes and external partnerships that drive qualified merchant leads.
  • Team Leadership — Directly manage and develop the Marketing Coordinator and Content Strategist, setting clear direction, priorities, and authority they currently lack without a Marketing Manager in place.
  • Marketing Strategy & Documentation — Produce and maintain a clear marketing strategy, campaign calendar, and reporting cadence for leadership. ...
Posted
a month ago
MYR7,000 - MYR9,000 Per Month
Near Train Station
  • Analyze campaign and business performance, providing data-driven recommendations for improvement.
  • Develop and execute CRM campaigns through Email, App Push Notifications, and member engagement programs.
  • Drive app downloads, membership growth, customer retention, and online-to-offline (O2O) conversion. ...
Programmatic Display Media Buys Google Ads
+2

Be an early applicant!

Posted
9 days ago
MYR6,000 - MYR8,000 Per Month
Near Train Station
  • Referral & Partnerships — Develop and manage referral programmes and external partnerships that drive qualified merchant leads.
  • Team Leadership — Directly manage and develop the Marketing Coordinator and Content Strategist, setting clear direction, priorities, and authority they currently lack without a Marketing Manager in place.
  • Marketing Strategy & Documentation — Produce and maintain a clear marketing strategy, campaign calendar, and reporting cadence for leadership. ...
Posted
a month ago
Undisclosed
Near Train Station
  • Strategic Execution: Oversee the vehicle purchasing and selling process with precision, speed, and operational consistency.
  • Lead Conversion: Refine lead generation, follow-up, and closing strategies to increase conversion rates for both sellers and buyers.
  • Build High-Performing Teams: Lead, coach, and inspire your team to consistently exceed customer service and sales expectations. ...
Posted
2 months ago
MYR3,000 - MYR4,000 Per Month
Fresh Graduates

Pandan Indah, Selangor

Near Train Station
  • Plans and conducts customer data preparation/ filtering, data compiling and generate actionable insight.
  • Prepare database and execution membership engagement campaign using marketing automation tools.
  • Initiates governance roles on loyalty card usage by checking abnormal transactions by staff every month to avoid misuse issue. ...
CRM (Customer Relationship Management) CRM
+3
Posted
3 months ago
Undisclosed
Near Train Station
  • Strategic Execution: Oversee the vehicle purchasing and selling process with precision, speed, and operational consistency.
  • Lead Conversion: Refine lead generation, follow-up, and closing strategies to increase conversion rates for both sellers and buyers.
  • Build High-Performing Teams: Lead, coach, and inspire your team to consistently exceed customer service and sales expectations. ...
Customer Experience Communication
+1
Posted
2 months ago
Undisclosed
Near Train Station
  • Strategic Execution: Oversee the vehicle purchasing and selling process with precision, speed, and operational consistency.
  • Lead Conversion: Refine lead generation, follow-up, and closing strategies to increase conversion rates for both sellers and buyers.
  • Build High-Performing Teams: Lead, coach, and inspire your team to consistently exceed customer service and sales expectations. ...
Posted
2 months ago
Undisclosed
  • Strategic Execution: Oversee the vehicle purchasing and selling process with precision, speed, and operational consistency.
  • Lead Conversion: Refine lead generation, follow-up, and closing strategies to increase conversion rates for both sellers and buyers.
  • Build High-Performing Teams: Lead, coach, and inspire your team to consistently exceed customer service and sales expectations. ...
Posted
2 months ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Collaborate closely with team members and leaders to meet quality standards and productivity targets.
  • Escalate priority requests or feedback promptly for effective issue resolution.
  • Participate in ad hoc projects as assigned. ...
Customer Retention Communication Skills
+2
Posted
a month ago
Up to MYR5,000 Per Month
  • Strategic Execution: Oversee the vehicle purchasing and selling process with precision, speed, and operational consistency.
  • Lead Conversion: Refine lead generation, follow-up, and closing strategies to increase conversion rates for both sellers and buyers.
  • Build High-Performing Teams: Lead, coach, and inspire your team to consistently exceed customer service and sales expectations. ...
Posted
2 months ago
Up to MYR5,000 Per Month
Near Train Station
  • Strategic Execution: Oversee the vehicle purchasing and selling process with precision, speed, and operational consistency.
  • Lead Conversion: Refine lead generation, follow-up, and closing strategies to increase conversion rates for both sellers and buyers.
  • Build High-Performing Teams: Lead, coach, and inspire your team to consistently exceed customer service and sales expectations. ...
Posted
2 months ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Collaborate closely with team members and leaders to meet quality standards and productivity targets.
  • Escalate priority requests or feedback promptly for effective issue resolution.
  • Participate in ad hoc projects as assigned. ...
Customer Retention Communication Skills
+2
Posted
a month ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Collaborate closely with team members and leaders to meet quality standards and productivity targets.
  • Escalate priority requests or feedback promptly for effective issue resolution.
  • Participate in ad hoc projects as assigned. ...
Customer Retention Communication Skills
+2
Posted
a month ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
  • Collaborate closely with team members and leaders to meet quality standards and productivity targets.
  • Escalate priority requests or feedback promptly for effective issue resolution.
  • Participate in ad hoc projects as assigned. ...
Customer Retention Communication Skills
+2
Posted
a month ago
MYR6,000 - MYR8,000 Per Month
Near Train Station
  • Referral & Partnerships — Develop and manage referral programmes and external partnerships that drive qualified merchant leads.
  • Team Leadership — Directly manage and develop the Marketing Coordinator and Content Strategist, setting clear direction, priorities, and authority they currently lack without a Marketing Manager in place.
  • Marketing Strategy & Documentation — Produce and maintain a clear marketing strategy, campaign calendar, and reporting cadence for leadership. ...
Posted
a month ago
MYR6,000 - MYR8,000 Per Month
Near Train Station
  • Referral & Partnerships — Develop and manage referral programmes and external partnerships that drive qualified merchant leads.
  • Team Leadership — Directly manage and develop the Marketing Coordinator and Content Strategist, setting clear direction, priorities, and authority they currently lack without a Marketing Manager in place.
  • Marketing Strategy & Documentation — Produce and maintain a clear marketing strategy, campaign calendar, and reporting cadence for leadership. ...
Posted
a month ago
MYR6,000 - MYR8,000 Per Month
Near Train Station
  • Referral & Partnerships — Develop and manage referral programmes and external partnerships that drive qualified merchant leads.
  • Team Leadership — Directly manage and develop the Marketing Coordinator and Content Strategist, setting clear direction, priorities, and authority they currently lack without a Marketing Manager in place.
  • Marketing Strategy & Documentation — Produce and maintain a clear marketing strategy, campaign calendar, and reporting cadence for leadership. ...
Posted
a month ago

Agensi Pekerjaan A S K Resources Sdn Bhd

  • Make outbound calls to customers intending to terminate services.
  • Identify reasons for termination and offer suitable retention solutions.
  • Provide guidance on service features, billing issues, and contract terms. ...
Posted
6 days ago
  • Segmentation & Data Analysis: Develop customer segments using CRM data and monitor key metrics, including repeat purchase rate, retention cohorts, customer lifetime value (CLV), and weekly campaign performance.
  • Experience: 2–4 years of hands-on experience in CRM, retention, or lifecycle marketing, preferably within e-commerce or retail environments.
  • Technical Skills: Proficiency in email marketing automation platforms such as Klaviyo, Braze, or Mailchimp, with experience in customer segmentation and analyzing retention-related data and metrics. ...
Posted
10 days ago

Putra Food Industries Sdn Bhd

Puncak Alam

  • Promote new products, upselling and bulk orders.
  • Identify customer concerns and work with the relevant teams to resolve issues.
  • Identify opportunities to increase customer sales and retention. ...
Posted
14 days ago
  • Create WhatsApp journeys for cart recovery, re-engagement and upselling
  • Improve loyalty engagement, rewards and repeat purchases
  • Drive Mobile App adoption, engagement and retention ...
Posted
14 days ago
  • Collaborate with internal teams, suppliers, healthcare professionals, and external partners to ensure smooth and effective programme delivery.
  • Manage client relationships and project communication, ensuring expectations, deliverables, and service standards are consistently met.
  • Identify opportunities to improve, upsell, and cross-sell wellness programmes and services based on client needs and business opportunities. ...
Posted
12 days ago
  • Track and report on core app growth KPIs: MAU/DAU, Retention Rate, Conversion Rates, Churn Rate, and Feature Adoption.
  • Analyze user behavior and campaign performance to provide actionable insights for commercial and engagement optimization.
  • Conduct target segment analyses to deliver personalized customer experiences and reward schemes. ...
Posted
a month ago
  • Secondary Job Responsibilities:
Posted
25 days ago