300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 321 jobs results for
"customer care manager"
Never miss any updates for Customer Care Manager jobs
Manage Alert
SGD3,000 - SGD3,000 Per Month
Singapore
- Arrange and coordinate interviews between employers and domestic helpers.
- Guide employers and helpers through the onboarding process to ensure a smooth transition into the household.
- Provide ongoing support to employers and helpers after deployment to address concerns, manage expectations, and minimise placement disruptions. ...
Posted
25 days ago
Undisclosed
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
a month ago
Undisclosed
KL City
- Oversee collections performance, recovery rates and ageing debt management.
- Monitor and report on operational and commercial KPIs.
- Coach and develop team members to build a high-performance culture. ...
Posted
a month ago
Undisclosed
Wilayah Persekutuan Kuala Lumpur, Malaysia
- Conduct regular audits of customer service interactions and provide feedback for continuous improvement.
- Understand the development needs of your team members and be able to identify performance gaps, in order to provide coaching support.
- Analyze to provide accurate data reports to Management in a timely manner. ...
Posted
a month ago
Undisclosed
KL City
- Conduct regular audits of customer service interactions and provide feedback for continuous improvement.
- Understand the development needs of your team members and be able to identify performance gaps, in order to provide coaching support.
- Analyze to provide accurate data reports to Management in a timely manner. ...
Posted
a month ago
SGD4,500 - SGD6,500 Per Month
Singapore
- • Foster a workplace that helps the team thrive.
- • Actively engage and support the development of your team to ensure better performance and succession planning.
- • Work with HR and Recruitment drive the recruitment & selection of Assistant Managers, Team Leaders, QAs, Trainers and Agents. ...
Posted
a month ago
Undisclosed
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
- Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team ...
Posted
a month ago
Undisclosed
- Actively promote Bühler's products and services, especially Short Cycle Business and Customer Service offerings
- Monitor the market and share feedback, customer insights, and sales intelligence.
- Prepare for and carry out sales negotiations. ...
Posted
a month ago
MYR2,800 - MYR5,300 Per Month
KL City
- Contract Duration: 12 months
- Perform QA audits on chat, call, and email interactions
- Evaluate based on SOP adherence, accuracy of responses and appropriate escalation vs over-resolution ...
Posted
a month ago
SGD3,300 - SGD3,300 Per Month
Singapore
- Support colleagues in organizing and resetting tables for new guests
- Work well with colleagues to ensure smooth daily operations
- Strong communication and interpersonal skills ...
Posted
a month ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Support colleagues in organizing and resetting tables for new guests
- Work well with colleagues to ensure smooth daily operations
- Strong communication and interpersonal skills ...
Posted
a month ago
WHITE BEEHOON RESTAURANT PTE. LTD.
SGD3,350 - SGD3,350 Per Month
Singapore
- We are looking for a motivated and hands-on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience.
- Key Responsibilities:
- • Oversee all front and back of the house restaurant operations. ...
Posted
23 days ago
Area Manager (Front of House) – Seafood Zi Char Stall Area Manager (Front of House) – Seafood Zi Char Stall
LEE QUAN (HAI ZHONG BAO) PTE. LTD.
SGD2,800 - SGD2,800 Per Month
Singapore
- Personally cover FOH staff off-days when required, stepping in to ensure uninterrupted service.
- Maintain smooth FOH operations in a casual Zi Char-style seafood dining setup, ensuring timely food delivery and table turnover.
- Plan and coordinate FOH manpower rosters across outlets. ...
Posted
7 days ago
Undisclosed
- Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
- Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
- Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions. ...
Posted
24 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Track and manage team performance reports.
- Identify trends and recommend process improvements.
- Administrative & Ad Hoc Tasks ...
Posted
a month ago
Undisclosed
KL City
- Expanding and growing new customer base & New Investment Account through referrals from existing PB customers or through personalized service recovery efforts
- Growing existing relationship AUMs i.e. CASA & Fixed Deposits and ability to acquire new customers
- Working with Wealth Management Office, Branch Operations, Customer Service Division, Lending Hubs to obtain comprehensive product updates that is exclusive to our affluent customers ...
Posted
a month ago
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders and customers. Lead, develop and coach direct reports.
- Manage stakeholders of countries that you are supporting to ensure they are up to date on SLA’s, risks, opportunities and customer feedback ...
Posted
a month ago
Undisclosed
KL City
- Track member preferences and activity to identify retention opportunities
- Capture member feedback and suggestions to improve engagement
- Keep updated on new products, services and offerings to inform members ...
Posted
a month ago
Undisclosed
Singapore
- Track and manage team performance reports.
- Identify trends and recommend process improvements.
- Assist with administrative duties and internal/external communications. ...
Posted
a month ago
MYR8,000 - MYR10,000 Per Month
- Ensure seamless execution from sales to delivery by coordinating with engineering, production, and service teams.
- Build and maintain strong customer relationships while identifying opportunities for upselling, cross-selling, and aftermarket services.
- Oversee after-sales service performance, including troubleshooting support, issue resolution, and service quality improvement. ...
Posted
a month ago
Undisclosed
Geylang
- Develop and administer enterprise assistance programmes;
- Support engagement efforts with our key business stakeholders in areas including marketing programmes aimed at helping enterprises identify, protect, and use intangible assets to grow; and
- Support any ad-hoc department and/or cross-department initiatives or projects. ...
Posted
25 days ago
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
a month ago
SGD4,000 - SGD6,000 Per Month
Singapore
- Manage hospitality operations and ensure smooth service in dining and housekeeping.
- Work with the care teams to plan menus and manage food services.
- Ensure all teams follow service standards and SOPs with good attention to detail. ...
Posted
16 days ago
Undisclosed
Singapore
- Build trusted relationships with CXO-level customer stakeholders.
- Proactively identify and mitigate operational risks.
- Champion AI, Automation, AIOps, and Observability initiatives to drive predictive operations. ...
Posted
18 days ago
Assistant-Senior Assistant Manager (3-year contract), SMU Academy Assistant-Senior Assistant Manager (3-year contract), SMU Academy
Singapore Management University
Undisclosed
Singapore
- Responsible for general office administration.
- Assist in marketing and sales preparation/activities and system updates.
- Assist in all audit matters. ...
Posted
4 days ago
SGD3,800 - SGD5,000 Per Month
Central
- Key Responsibilities:
- This role focuses on streamlining customer service operations while driving merchant engagement. The successful candidate will facilitate seamless communication between stakeholders and the Headquarters (HQ) to optimize service delivery and business growth.Customer Relationship Management• Manage customer interactions via digital and telephonic channels with professionalism and efficiency.• Provide timely, accurate responses to inquiries and evaluate complex data to resolve escalated complaints effectively.• Maintain meticulous records of all client interactions in strict adherence to management protocols.Marketing & Merchant Relations• Coordinate operational workflows to ensure the customer service team meets strategic performance targets.• Conduct comprehensive merchant research to identify partnership opportunities and drive transaction volume.• Collaborate with merchants to develop and execute special offers and promotional campaigns.Cross-Border Liaison & Translation• Serve as the primary linguistic and operational bridge between local departments and Tokyo Headquarters.• Translate business proposals, campaign materials, and technical content into Japanese to ensure brand alignment.• Facilitate internal and external communication to ensure all stakeholders are informed of the latest service updates.
- Requirements:• Prior experience in the hospitality or tourism sector with a deep understanding of traveler requirements and consumer behaviour.• Business-level of Japanese language (Minimum JLPT 1) to handle translations and and communication with Japan stakeholder and clients.• Proven ability to identify individual customer needs and deliver tailored solutions.• Proficient in intermediate IT applications with strong negotiation and interpersonal communication abilities. ...
Posted
5 days ago
Undisclosed
Changi
- Support the main warehouse team with the physical loading and unloading of cargo and general movement of stock.
- Act as the custodian for all engineer testing and measurement equipment, maintaining a master register of all assets.
- Maintenance & Repair: Responsible for the general maintenance and basic technical repair of testing equipment (e.g., checking battery health, replacing fuses, and ensuring mechanical integrity). ...
Posted
6 days ago
Browse Location:
More Location
Browse Company:
More Companies
Browse "customer care manager" Job By:
Browse "customer care manager" Job By:
More Industries