45 Customer Care Manager Jobs in Kuala Lumpur - July 2026 - High Salaries
Showing 45 jobs results for
"customer care manager"
in Kuala Lumpur
Never miss any updates for Customer Care Manager jobs in Kuala Lumpur
Manage Alert
Chat Available
You can chat with the employer only after applying for this job.
MYR2,500 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
Team Leadership
Customer Service
Skills Required
Team Leadership
Customer Service
Operations Management
Inventory Management
Food Safety
Staff Training
Problem-Solving
+5
Posted
a month ago
MYR10,000 - MYR20,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Collaborate with CRM, Product, Marketing, and VIP Service teams to deliver a seamless VIP journey.
- Monitor performance metrics and optimize engagement, retention, and revenue outcomes.
- Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs. ...
Strategic Planning
Customer Psychology
Skills Required
Strategic Planning
Customer Psychology
Personalized Offerings
Elite Service Delivery
VIP Retention
Team Management
HNWI Customers
+5
Posted
a month ago
Undisclosed
KL City
- Conduct regular 1:1s, performance appraisals, feedback sessions, and development plans
- Manage underperformance directly and constructively, including performance improvement plans when needed
- Build a strong team culture of accountability, ownership, service excellence, and continuous improvement ...
Posted
14 days ago
MYR4,000 - MYR5,500 Per Month
KL City
- Develop and implement strategies to continuously improve the end-to-end customer experience, from lead inquiry to post-installation support.
- Partner with Sales and Marketing teams to ensure a consistent, positive customer journey aligned with the SOLS Energy brand promise.
- Proactively identify gaps or weaknesses in the customer experience and drive initiatives to address them. ...
Posted
17 days ago
Undisclosed
KL City
- Upselling to existing customers.
- Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.
- a fun, challenging and rewarding career. ...
Posted
20 days ago
Undisclosed
KL City
- Upselling to existing customers.
- Above all, looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.
- a fun, challenging and rewarding career. ...
Posted
20 days ago
Undisclosed
KL City
- Match clients with the most appropriate therapists based on clinical recommendations and service needs.
- Optimise appointment scheduling across multiple therapy disciplines while maximising therapist utilisation.
- Ensure accurate and confidential maintenance of client records. ...
Posted
2 days ago
Undisclosed
KL City
- Coordinate and prompt all relevant stakeholders to ensure shipping orders are fulfilled efficiently and to ensure payments are collected promptly.
- Conducting risk assessments on customer credit worthiness to ensure risk of bad debts is kept to minimal level by proposing payment terms which are in line with the Company’s risk appetite.
- Responsible to in-coming and out-going order processing and shipping documentation, including generating delivery/shipping documents. ...
Posted
10 days ago
Undisclosed
KL City
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
4 days ago
MYR3,500 - MYR6,500 Per Month
KL City
- Strong communication, interpersonal, and relationship-building skills with diverse stakeholders.
- Comfort working with sales and CRM systems, basic data analysis, and performance reporting.
- Background in fitness, wellness, hospitality, or retail environments is highly beneficial. ...
Posted
5 days ago
Undisclosed
KL City
- Identify, prioritize and sponsor initiatives to optimize service delivery, reduce costs, increase efficiency and raise customer satisfaction across OS&S
- Use KPI analysis, customer feedback and benchmarking to drive targeted improvement programs and measure benefit realization
- Partner closely with OS&S service delivery teams, business units and regional stakeholders to align service performance with Omya business objectives and customer needs ...
Posted
5 days ago
Undisclosed
KL City
- Soft skills/personality traits preferred: Strong in negotiation, communication, and interpersonal skills
- CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.
- Role Overview ...
Posted
6 days ago
MYR3,500 - MYR6,500 Per Month
KL City
- Strong communication, interpersonal, and relationship-building skills with diverse stakeholders.
- Comfort working with sales and CRM systems, basic data analysis, and performance reporting.
- Background in fitness, wellness, hospitality, or retail environments is highly beneficial. ...
Posted
6 days ago
Undisclosed
KL City
- Soft skills/personality traits preferred: Strong in negotiation, communication, and interpersonal skills
- Languages required: Fluent in English
- CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets. ...
Posted
6 days ago
Undisclosed
KL City
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
- Implements the customer recognition/service program, communicating and ensuring the process. ...
Posted
7 days ago
Undisclosed
Malaysia
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
10 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
12 days ago
MYR5,000 - MYR6,000 Per Month
WFH
KL City
- Monitor and improve inquiry-to-sales conversion rates.
- Guide team members in consultative selling techniques to effectively recommend suitable products.
- Ensure prompt follow-up with leads and prospective customers. ...
Posted
17 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
18 days ago
Undisclosed
KL City
- Expanding and growing new customer base & New Investment Account through referrals from existing PB customers or through personalized service recovery efforts
- Growing existing relationship AUMs i.e. CASA & Fixed Deposits and ability to acquire new customers
- Working with Wealth Management Office, Branch Operations, Customer Service Division, Lending Hubs to obtain comprehensive product updates that is exclusive to our affluent customers ...
Posted
18 days ago
Undisclosed
KL City
- Track member preferences and activity to identify retention opportunities
- Capture member feedback and suggestions to improve engagement
- Keep updated on new products, services and offerings to inform members ...
Posted
19 days ago
Undisclosed
KL City
- Proactively monitor the health, connectivity, and performance of all IoT sensors and systems.
- Identify exceptional cases, anomalies, or potential failures and initiate appropriate repair or maintenance processes.
- Recommend enhancements to improve IoT system reliability, scalability, and performance. ...
Posted
19 days ago
Undisclosed
KL City
- We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
- With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?
- Overall Role Purpose: ...
Posted
9 days ago
Undisclosed
KL City
- Bancassurance
- Credit Cards
- Deposits (CASA & Fixed Deposits) ...
Posted
22 days ago
Undisclosed
KL City
- Take hands-on leadership during major incidents affecting banks, API connectivity, and transaction processing.
- Prepare and present operational reports, KPIs, and service performance updates directly to the CEO.
- Define, monitor, and improve department KPIs including SLA adherence, resolution time, first-contact resolution, and incident recurrence rate. ...
Posted
25 days ago
Omya Asia Pacific Sdn. Bhd.
Undisclosed
KL City
- Define and implement global service management strategies and governance frameworks for Omya OS&S to ensure consistency and compliance
- Performance monitoring & reporting
- Define and own the KPI framework and target-setting for OS&S service performance (availability, SLA adherence, quality, cost, customer satisfaction) ...
Posted
25 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
a month ago
Undisclosed
KL City
- Develop and present service solutions based on customer requirements
- Prepare service proposals, pricing, and commercial offers
- Build and maintain strong customer relationships ...
Posted
a month ago
Browse Location:
Browse Company:
More Companies
Browse "customer care manager" Job By:
Browse "customer care manager" Job By: