Perform cold call by means of various digital communication to existing customers to take orders and/or to inform customers of latest products and promotions
Liaise with outdoor Sales Executive and other relevant departments to resolve any customer complaints or feedback on our products and services
Maintains up-to-date product information and customer related information in company's CRM system
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IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.
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