Participate in programs that drive improvements in team member engagement and are aligned with the “Holiday Inn Stay Real Be you” brand service behaviors.
Ensure own productivity and that of the team on a day-to-day basis by planning and assigning work and establishing performance and development goals as set by the GSL.
Contribute by participation in compliance with federal, state and local laws and safety regulations.
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• Assist brides during gown fitting appointments• Prepare, organize, and maintain bridal gowns and accessories• Ensure the studio is clean, organized, and presentable• Support daily studio operations and administrative tasks• Assist the team during client consultations and appointments• Help manage gown inventory and fitting schedules• Provide friendly and professional customer service to clients
• Friendly, responsible, and well-organized• Good communication and customer service skills• Able to work well in a team• Willing to learn and take initiative• Comfortable working in a customer-facing environment• Interest in weddings, fashion, or bridal industry
Participate in branch/region/bank sales activities and campaigns to achieve deliverables
Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals
Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Execution & Learning: Act quickly, learn fast, and stay committed to driving results.
Deliver excellent customer service by greeting customers, addressing queries, handling complaints professionally, and ensuring a positive shopping experience
Actively promote products, seasonal items, and ongoing promotions to encourage purchases and increase sales
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Matlamatnya adalah untuk mengekalkan peralatan dapur berada dalam keadaan baik. Jawatan ini juga mencipta nilai untuk operasi dengan melakukan penyelenggaraan pencegahan dan pembetulan yang membawa kepada peningkatan masa operasi dan kebolehpercayaan sekali gus membantu restoran memenuhi matlamat pengeluaran dan kualiti mereka.TUGAS DAN TANGGUNGJAWAB::