49 Customer Care Executive Jobs in Shah Alam - August 2026 - High Salaries

Showing 49 jobs results for "customer care executive" in Shah Alam
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Chat Available
Undisclosed
  • Follow up and resolve customer queries effectively.
  • Identify customer needs, evaluate issues, and provide appropriate solutions.
  • Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
Posted
15 days ago
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Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation

40170 Shah Alam, Shah Alam

  • Monitor shipment status and provide timely updates to customers.
  • Coordinate with internal departments to resolve customer issues.
  • Build and maintain strong relationships with clients. ...
Customer Support Logistics Coordination
+9
Posted
7 hours ago
Chat Available
MYR4,000 - MYR5,500 Per Month
  • Monitor shipment progress and provide timely updates to customers.
  • Follow up on customer requests, inquiries, and shipment-related issues until resolution.
  • Understand customer needs, identify issues, and provide appropriate solutions. ...
Customer Service Freight Forwarding
+11
Posted
19 days ago
MYR4,000 - MYR5,500 Per Month
  • Follow up on customer requests and resolve issues efficiently.
  • Identify customer needs, investigate concerns, and provide suitable solutions.
  • Maintain strong customer relationships by delivering excellent service and support. ...
Customer Service Shipment Operations
+1
Posted
a month ago
MYR2,200 - MYR3,000 Per Month
+Additional Compensation
Near Train Station
  • Opportunity to develop sales and customer relationship management experience
  • Reach out to potential customers such as transport companies, logistics operators, workshops, factories and fleet owners.
  • Introduce our services through phone calls, WhatsApp, email and other outreach methods. ...
Communication Initiative
+2

Be an early applicant!

Posted
8 days ago
Undisclosed
Near Train Station
  • Ensure all customers’ voice is promptly reported to dealer management
  • Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
  • Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...

Be an early applicant!

Posted
a month ago
Undisclosed
Posted
3 days ago
Undisclosed
  • Assist customers with booking-related concerns, delays, failed deliveries, and escalation handling
  • Verify delivery proofs, DO numbers, and customer confirmations when required
  • Coordinate internally with billing and vendor teams for clarification on operational records ...
Posted
4 days ago
MYR2,000 - MYR3,000 Per Month
  • Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
  • Support customs documentation and clearance processes for vessels and cargo.
  • Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
5 days ago
Undisclosed
  • Coordinate seamlessly with logistics and asset management teams to ensure timely order fulfillment, delivery confirmation, and accurate billing within stipulated timeframes.
  • Efficiently manage all customer-related inquiries, including document requests, account setup, and price adjustments, ensuring prompt resolution
  • Issue Resolution and Continuous Improvement ...
Posted
6 days ago
Undisclosed
  • Review and validate order details, including customer information, pricing, product availability, delivery requirements, payment terms, and supporting documentation.
  • Coordinate with internal departments such as Sales, Planning, Procurement, Warehouse, Logistics, and Finance to ensure smooth order fulfilment and on-time delivery.
  • Monitor order status throughout the entire order-to-cash cycle, proactively identifying and resolving any issues that may impact delivery schedules or customer satisfaction. ...
Posted
9 days ago
Undisclosed
  • Drive the timely resolution of customer issues and complaints.
  • Oversee the logging and investigation of feedback, collaborating with relevant stakeholders and departments to implement sustainable solutions aligned with our Continuous Improvement philosophy, quality procedures, and ISO policies.
  • Manage credit/debit note issuance and supporting debtor aging follow-ups. ...
Posted
16 days ago
MYR1,800 - MYR2,300 Per Month
  • Negotiate pricing and commercial terms with suppliers where applicable.
  • Prepare and issue Purchase Orders (PO) to approved suppliers.
  • Coordinate equipment supply orders from customer order confirmation through procurement to final delivery. ...
Posted
2 days ago
Undisclosed
  • Drive the timely resolution of customer issues and complaints
  • Oversee the logging and investigation of feedback, collaborating with relevant stakeholders and departments to implement sustainable solutions aligned with our Continuous Improvement philosophy, quality procedures, and ISO policies
  • Manage credit/debit note issuance and supporting debtor aging follow-ups ...
Posted
17 days ago
Undisclosed
Posted
17 days ago
Undisclosed
  • Coordinate seamlessly with logistics and asset management teams to ensure timely order fulfillment, delivery confirmation, and accurate billing within stipulated timeframes.
  • Efficiently manage all customer-related inquiries, including document requests, account setup, and price adjustments, ensuring prompt resolution
  • Issue Resolution and Continuous Improvement ...
Posted
17 days ago

Matrix Legend International Sdn Bhd

MYR2,400 - MYR2,800 Per Month
  • Good interpersonal and problem-solving skills.
  • Able to work independently and in a team.
  • Basic computer literacy (Microsoft Office & Google Workspace). ...
Posted
19 days ago
Undisclosed
Posted
22 days ago
Undisclosed
  • Collaborate closely with the Sales Manager to ensure consistency in promotional activities and product offerings
  • Cultivate and nurture strong customer relationships
  • Perform any additional administrative tasks and duties assigned by manager ...
Posted
22 days ago
MYR2,500 - MYR3,500 Per Month
  • Track shipments proactively and provide timely updates to customers.
  • Resolve customer complaints and service-related issues promptly.
  • Maintain accurate customer and shipment records in the company system. ...
Posted
19 days ago
Undisclosed
  • Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
  • Adhere to standard procedures for enquiries/ leads/ CVC handling
  • Adhere to standard script for enquiries/ leads/ CVC handling ...
Posted
21 days ago
Undisclosed
  • Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
  • Adhere to standard procedures for enquiries/ leads/ CVC handling
  • Adhere to standard script for enquiries/ leads/ CVC handling ...
Posted
22 days ago
Undisclosed
  • Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
  • Adhere to standard procedures for enquiries/ leads/ CVC handling
  • Adhere to standard script for enquiries/ leads/ CVC handling ...
Posted
22 days ago
Undisclosed
  • Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
  • Adhere to standard procedures for enquiries/ leads/ CVC handling
  • Adhere to standard script for enquiries/ leads/ CVC handling ...
Posted
22 days ago
Undisclosed
  • Liaise with Hager 3PL for regular and special shipment requirements by customer.
  • Timely response to customer inquiries via emails & phone.
  • Provide solutions and proactively solve customer issues. ...
Posted
2 days ago
Undisclosed
  • Processing Customers Order accurately and timely i.e. generating Sales Quotation, Sales Order, Delivery Order & Invoice, communicating with team member in the supply chain ensuring stock availability and ability to meet customer delivery schedule;
  • Up selling - actively promote associate products when responding to customers enquiry, possess a level of creativity when it comes to up selling;
  • Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements; ...
Posted
23 days ago
Undisclosed
  • Processing Customers Order accurately and timely i.e. generating Sales Quotation, Sales Order, Delivery Order & Invoice, communicating with team member in the supply chain ensuring stock availability and ability to meet customer delivery schedule;
  • Up selling - actively promote associate products when responding to customers enquiry, possess a level of creativity when it comes to up selling;
  • Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements; ...
Posted
23 days ago
Undisclosed
  • Liaise with Hager 3PL for regular and special shipment requirements by customer.
  • Timely response to customer inquiries via emails & phone.
  • Provide solutions and proactively solve customer issues. ...
Posted
23 days ago
Undisclosed
  • Maintain high customer satisfaction through professional communication
  • Monthly Salary: RM7,200
  • Completion Bonus: RM7,200 (upon completion of a 1-year contract) ...
Posted
24 days ago
Undisclosed
  • Persistently champion the Maybank brand to maximize opportunities and contribute to customer loyalty and retention.
  • Continuously uphold integrity in all customer interactions.
  • To serve effectively and efficiently in meeting customer requirements. ...
Posted
17 days ago