1,300+ Customer Care Executive Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 1,389 jobs results for
"customer care executive"
Chat Available
MYR3,000 - MYR4,500 Per Month
- To execute short and long term goals and objectives to ensure maximum market penetration
- To continuously seek to increase the market share in the specific market
- To ensure customer request, inquiries and complaints are well attended and responded in timely manner ...
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Posted
41 minutes ago
MYR2,500 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Learn and use systems such as AutoCount and SQL for basic data entry, export, and reconciliation support
- Support the sales team in organizing quotations, customer information, order details, and KYC / SSM-related documents
- Handle basic customer follow-up after onboarding, assist with simple usage issues, and escalate technical matters to the technical team ...
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Posted
2 hours ago
Chat Available
MYR1,800 - MYR2,500 Per Month
- Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
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Posted
8 hours ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
40170 Shah Alam, Shah Alam
- Monitor shipment status and provide timely updates to customers.
- Coordinate with internal departments to resolve customer issues.
- Build and maintain strong relationships with clients. ...
Posted
7 hours ago
Chat Available
MYR1,800 - MYR2,500 Per Month
- Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
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Posted
8 hours ago
Chat Available
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Fresh Graduates
Near Train Station
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided.
- Maintain a thorough understanding of company policies, procedures, and product knowledge to accurately assist customers. ...
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Posted
3 hours ago
Chat Available
MYR1,800 - MYR2,500 Per Month
- Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
Be an early applicant!
Posted
8 hours ago
Chat Available
MYR1,800 - MYR2,500 Per Month
- Handle customer complaints, product feedback and return requests, and coordinate with the QA team for investigation when necessary.
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify. ...
Be an early applicant!
Posted
8 hours ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
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Posted
8 hours ago
Chat Available
CUSTOMER SUPPORT EXECUTIVE (Hq-selangor)
MYR2,400 - MYR3,000 Per Month
- Documentation & Data Accuracy: Maintain precise records of customer profiles, service histories, warranty claims, and technical reports with a commitment to zero-error documentation.
- Cross-Department Support: Collaborate with the sales, accounts, and technical departments to ensure seamless coordination from machinery handover to after-sales care.
- Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms. ...
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Posted
7 hours ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
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Posted
5 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
Posted
a day ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 59000
Near Train Station
- Maintain accurate customer records and update information in the database.
- Process orders and manage billing inquiries related to dental prostheses.
- Collaborate with the dental laboratory team to ensure customer satisfaction with products. ...
Posted
9 hours ago
Customer Service Executive (Mandarin Speaking)
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with other departments to ensure customer satisfaction.
- Provide product or service information to customers clearly and professionally.
- Follow up with customers to ensure issues are fully resolved. ...
Posted
2 days ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
Be an early applicant!
Posted
8 hours ago
Chat Available
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
Be an early applicant!
Posted
8 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Posted
5 days ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Posted
5 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
Be an early applicant!
Posted
5 days ago
Chat Available
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Team Leadership & Development：Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
- Workflow Optimization：Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Posted
a day ago
Chat Available
Undisclosed
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
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Posted
5 days ago
Chat Available
Undisclosed
Near Train Station
- Work with Other Teams: Partner with our Billing, Legal, and Operations teams to fix big issues.
- Improve Our Process: Spot recurring bugs or bad policies and suggest ways to fix them.
- Keep Good Notes: Write down clear details about every complaint and fix in our system (CRM). ...
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Posted
6 days ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Conduct after service follow-up to ensure customer satisfaction.
- Update customer data when necessary.
- To provide polite, professional and accurate response to customer. ...
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Posted
5 days ago
Undisclosed
Near Train Station
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
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Posted
5 days ago
Chat Available
MYR2,500 - MYR3,100 Per Month
- Support customer inquiries and resolve issues professionally.
- Maintain and update accurate records and generate reports related to orders and deliveries.
- Support testing, training, and data entry tasks related to the ERP system rollout. ...
Posted
6 days ago
Chat Available
MYR4,400 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Posted
5 days ago
Chat Available
Undisclosed
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
Be an early applicant!
Posted
5 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
Posted
5 days ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,000 Per Month
- Follow up on pending shipments and resolve delivery issues promptly
- Prepare customer service reports and maintain accurate records of interactions
- Build and maintain positive relationships with clients to ensure satisfaction and retention ...
Posted
3 days ago