Prepare and check shipping and customs documents such as Commercial Invoice, Packing List, Delivery Order, Bill of Lading, Air Waybill, Certificate of Origin, and other relevant documents.
Prepare and check shipping and customs documents such as Commercial Invoice, Packing List, Delivery Order, Bill of Lading, Air Waybill, Certificate of Origin, and other relevant documents.
To respond in a friendly, professional and timely manner to all customer/channels/touchpoints/branches enquiries to company via telephone, email, web, social networking or written communication;
Identify common customer inquiries, feedback, and issues; compile reports and share insights with management for marketing and operational improvements
To respond in a friendly, professional and timely manner to all customer/channels/touchpoints/branches enquiries to company via telephone, email, web, social networking or written communication;
Identify common customer inquiries, feedback, and issues; compile reports and share insights with management for marketing and operational improvements