Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
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Assist new member enrollment and issue memberships cards
Maintain customer relationship by providing program and service information, attend to inquiries
Resolves product or service problems by clarifying the members and merchants complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction; and following up to ensure resolution
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JOB PURPOSE Performs customer service and cashier duties under the supervision and direction of Centre Manager.
DUTIESCustomer Service: 1. Register incoming patients into the Medex, Encore Med and Meditex. 2. Prepare the charge chit and sticker for the registered patients. 3. Assist Embryologist/Nurse in printing out additional stickers. 4. Attend to calls and inquiries (via phone call). 5. Attend to walk in customer inquiries for offered services. 6. Fix appointment for the patients. 7. Fix appointment for the inter-branch patients. 8. Compilation of patient feedback forms. 9. Update patient post-delivery pregnancy outcome in Medex. 10. Attend to the Pathlab & Lalamove riders.
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Involves in production operation by operating equipment to assist with the manufacturing, processing and packaging of products along the production line.