100+ Csr Jobs in Pulau Pinang - July 2026

Schedule delivery and pick‑up appointments with shippers and receivers, including managing cancelled or rejected orders
Investigate issues, propose solutions within authority, and escalate to relevant stakeholders when needed
Follow up proactively to ensure issues are fully resolved within agreed timelines ...

Air Freight Export

Posted

a month ago

Customer Service Representative (Mandarin) Customer Service Representative (Mandarin)

Overland Total Logistic Services (M) Sdn Bhd

MYR2,500 - MYR3,500

Full Time

Fresh Graduates

Bukit Mertajam, Pulau Pinang

Monitor shipment status and provide regular updates to customers until successful delivery.
Build and maintain positive relationships with customers to ensure customer satisfaction.
Maintain shipment tracking records and daily operational reports. ...

Customer Service LTL Freight

Posted

a month ago

Chat Available

Customer Service Representative Customer Service Representative

Arvion Services Sdn Bhd

MYR4,000 - MYR4,500 Per Month

Contract

Fresh Graduates

Bayan Lepas, Pulau Pinang

Proficiency in spoken English is highly preferred.
Strong communication skills and problem-solving skills.
Able to work on rotational shift, including weekends and public holidays. ...

Mandarin Language Proficiency Fresh Graduate

Posted

a month ago

Chat Available

Customer Service Sales Representative Customer Service Sales Representative

SM Mechanical (M) Sdn Bhd

MYR2,300 - MYR2,500 Per Month

Full Time

Fresh Graduates

Butterworth, Pulau Pinang

Handle counter sales and attend to customers
Process customer orders and issue invoices/receipts
Provide professional and friendly customer service

Microsoft Excel & Word Customer Service

Be an early applicant!

Posted

7 days ago

Customer Service Representative Customer Service Representative

Overland Total Logistic Services (M) Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Full Time

Bukit Mertajam, Pulau Pinang

Assist the sales team in implementing sales and marketing activities.
Coordinate shipment arrangements and work closely with the operations team to ensure all shipping documents are complete and accurate.
Monitor shipment progress and ensure timely delivery to customers. ...

Mandarin Chinese Sales Support

Posted

16 days ago

Customer Service Representative Customer Service Representative

Arrow

Undisclosed

Full Time

George Town

Posted

4 days ago

Customer Service Representative Customer Service Representative

Toll Group

Undisclosed

Full Time

Bayan Lepas

Respond to queries for information and access relevant files
Check completed work for accuracy
Proactively communicate with stakeholders via email ...

Posted

a day ago

Customer Service Representative Customer Service Representative

Molex

Undisclosed

Full Time

Prai

Analyze forecast demand versus actual orders for all scheduling agreements and provide feedback to customers when agreed parameters are exceeded. Coordinate transitions for VMI customers from order-driven to consignment where applicable, following consignment guidelines and Global VMI Key Criteria for approval. Adjust appendices in coordination with the Contract Specialist/VMI Analyst. Follow up to ensure correct consumption billing and perform hub inventory reconciliation as required.
Coordinate shipping arrangements with customers and the Supply Chain hub warehouse or with Manufacturing Plant for drop shipments.
Handle complaints (Quality Notifications and Dispute Management): process customer complaints in SAP according to company guidelines. ...

Posted

11 days ago

Customer Service Representative Customer Service Representative

Toll Group

Undisclosed

Full Time

Bayan Lepas

Stakeholder Coordination: Liaise with internal and external stakeholders to meet contractual obligations and service standards.
Issue Resolution: Respond to customer queries and resolve issues in line with agreements and established processes.
Experienced operational/support role requiring detailed knowledge of business processes. ...

Posted

13 days ago

Customer Service Representative Customer Service Representative

Arrow Components

Undisclosed

Full Time

George Town

Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation.
Manage compliance with export rules for controlled products, including preparation of export licences.
Be accountable for delivery to the customers and resolution of shipping and price discrepancies. ...

Posted

16 days ago

Customer Service Representative Customer Service Representative

Arrow Electronics

Undisclosed

Full Time

George Town

Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation.
Manage compliance with export rules for controlled products, including preparation of export licences.
Be accountable for delivery to the customers and resolution of shipping and price discrepancies. ...

Posted

16 days ago

Customer Service Representative Customer Service Representative

Arrow Electronics

Undisclosed

Full Time

George Town

Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
Completes work with a limited degree of supervision ...

Posted

18 days ago

Customer Service Representative Customer Service Representative

Arrow Components

Undisclosed

Full Time

George Town

Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
Completes work with a limited degree of supervision ...

Posted

18 days ago

Customer Service Representative Customer Service Representative

Toll Group

Undisclosed

Full Time

Bayan Lepas

Proactive Communication: Communicate proactively with customers and internal teams via email, providing updates and resolving inquiries professionally.
Confidentiality: Safeguard sensitive customer and company information at all times.
Continuous Improvement: Participate in identifying and implementing process improvements through the Continuous Improvement initiative. ...

Posted

19 days ago

Customer Service Representative Customer Service Representative

Arrow Electronics

Undisclosed

Full Time

George Town

Manage both EDI and manual customer order entry.
Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer.
Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. ...

Posted

20 days ago

Senior Customer Service Representative Senior Customer Service Representative

Emerson

Undisclosed

Full Time

Bayan Lepas

Provide differentiated operational support through NI’s business model (Tiering) throughout the sales and post-sales cycle.
Provide optimal customer experience (internal and external) by following internal processes and standard operating procedures consistently and accurately using tools like Oracle, SFDC, Outlook, and other internal business applications.
Timely follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels. ...

Posted

19 days ago

Experienced Customer Service Representative (Rotational Shift) Experienced Customer Service Representative (Rotational Shift)

Toll Group

Undisclosed

Full Time

Bayan Lepas

Customer Relationship Management: Develop and maintain effective and professional relationships with customers.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. ...

Posted

13 days ago

Experienced Customer Service Representative (Rotational Shift) Experienced Customer Service Representative (Rotational Shift)

Toll Group

Undisclosed

Full Time

Bayan Lepas

Posted

13 days ago

Customer Service Representative (Contract 1 year) Customer Service Representative (Contract 1 year)

Samtec, Inc

Undisclosed

Full Time

Prai

Posted

15 days ago

Customer Service Representative Customer Service Representative

Marubun Arrow (M) Sdn Bhd

MYR2,800 - MYR2,800 Per Month

Full Time

George Town

Handle day-to-day customers’ enquiries / complaint and respond and action accordingly in order to meet customer satisfaction.
Communication closely with warehouse on shipment arrangement, SHC (Special Handling Code) and ad-hoc.
Work and co-ordinate with other departments and customers to ensure a smooth and effective operation with customer ‘s project progressive and demand trend. ...

Posted

a month ago

Customer Service Representative (Japanese Speaker) Customer Service Representative (Japanese Speaker)

Emerson

Undisclosed

Full Time

Bayan Lepas

Provide differentiated operational support through NI’s business model (Tiering) throughout the sales and post-sales cycle.
Provide optimal customer experience (internal and external) by following internal processes and standard operating procedures consistently and accurately using tools like Oracle, SFDC, Outlook, and other internal business applications.
Timely follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels. ...

Posted

22 days ago

Customer Service Representative (Japanese Speaker) Customer Service Representative (Japanese Speaker)

Emerson

Undisclosed

Full Time

Bayan Lepas

Posted

22 days ago

Customer Service Representative (Afternoon Shift 2PM-11PM) Customer Service Representative (Afternoon Shift 2PM-11PM)

Toll Group

Undisclosed

Full Time

Bayan Lepas

Data Management : Enter and maintain operational data accurately in accordance with Standard Operating Procedures (SOPs).
Milestone Tracking : Monitor and update milestone tracking across multiple countries to ensure timely operational visibility.
Customer & Internal Support : Respond promptly to customer and internal queries via email and Teams chat, providing accurate and relevant information. ...

Posted

13 days ago

Customer Service Representative (Afternoon Shift 2PM-11PM) Customer Service Representative (Afternoon Shift 2PM-11PM)

Toll Group

Undisclosed

Full Time

Bayan Lepas

Record Validation: Record and validate operational details (e.g., cargo information) to support smooth workflows and compliance requirements.
Quality Control: Review and verify completed work to ensure accuracy, consistency, and adherence to quality standards.
Proactive Communication: Communicate proactively with country operations and internal teams, providing updates and resolving inquiries professionally. ...

Posted

13 days ago

Internship for Customer Service Representative Internship for Customer Service Representative

Marubun Arrow (M) Sdn Bhd

MYR1,000 - MYR1,000 Per Month

Internship

George Town

Prepare and mailing invoicing.
Perform order entry and update into system.
Degree or diploma in Business Management or equivalent ...

Posted

a month ago

Customer Service Representative- English Speaking (Relocate to Penang, Malaysia) Customer Service Representative- English Speaking (Relocate to Penang, Malaysia)

Teleperformance

Undisclosed

Full Time

Bayan Lepas

Customer-oriented mindset with the ability to handle challenging situations professionally.
Ability to multitask and work efficiently in a fast-paced environment.
Basic computer literacy and familiarity with customer support tools. ...

Posted

19 days ago

Customer Service Representative- English Speaking (Relocate to Penang, Malaysia) Customer Service Representative- English Speaking (Relocate to Penang, Malaysia)

Teleperformance

Undisclosed

Full Time

Bayan Lepas

Customer-oriented mindset with the ability to handle challenging situations professionally.
Ability to multitask and work efficiently in a fast-paced environment.
Basic computer literacy and familiarity with customer support tools. ...

Posted

19 days ago