A Customer Service Officer (CSO) is responsible for ensuring customer satisfaction and efficient service delivery by handling customer enquiries, resolving issues, and maintaining accurate records. The key roles and responsibilities include:...
Comprehensive Training: We provide full onboarding and continuous training to ensure our team maintains our industry-leading management standards.
Performance-Based Rewards: Your earning potential is directly tied to your performance—earn higher rewards as you successfully manage and oversee more precincts.
Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;...