Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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Onboarding & Operations Support: Coordinate the administrative onboarding process for new accounts, liaising between internal teams (billing, legal, product) to deliver seamless client setups.
Research & Task Tracking: Conduct background research on existing client accounts ahead of strategy calls and systematically track follow-up action items through to execution.
Currently pursuing or recent graduate in Business Administration, Management, Marketing, or a related field.
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Onboarding & Operations Support: Coordinate the administrative onboarding process for new accounts, liaising between internal teams (billing, legal, product) to deliver seamless client setups.
Research & Task Tracking: Conduct background research on existing client accounts ahead of strategy calls and systematically track follow-up action items through to execution.
Position Overview We are seeking an organized, detail-oriented Intern to directly support our Senior Account Manager for a 6-month placement. In this role, you will handle core administrative functions, coordinate client operations, and streamline everyday sales workflows to ensure high-priority accounts are seamlessly managed and supported.
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Orchestrate Cross-Functional Support: Lead and collaborate with internal partners across Medical Affairs, Access, and Customer Experience teams to deliver cohesive, end-to-end solutions
Activate Educational Initiatives: Design and execute customer engagement events, scientific programs, and digital activation activities to drive adoption of healthcare innovations
Champion Sustainable Operations: Manage allocated operational budgets responsibly while embedding agile methodologies and digital tools into daily customer engagement
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Prepare essential tender drawings, alongside schedules and material specifications.
Actively liaise and coordinate with clients, external consultants, and authorities to ensure smooth project progress.
Gain critical regulatory experience by participating in the authority submission process and ensuring full compliance with local building by-laws and regulations.
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Coordinate new orders and product requirements with Sales, R&D/Technical, Production, Planning, QA, Purchasing and other related teams.
Monitor customer orders from confirmation to delivery, including production progress, delivery schedules and customer updates.
Arrange shipment and export documentation at the final stage, including invoices, packing lists, delivery notes, certificates of origin and other required documents.
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Connect with senior engineers and project managers to improve your project coordination and documentation skills.
Join our team by working with us at CSP Connect Sdn Bhd where we design and deliver ICT infrastructure for commercial and industrial sites across Malaysia. We value clear drawings, practical thinking and colleagues who enjoy turning technical requirements into buildable plans.
As a Builder for our ICT Infrastructure team, you will create and scale detailed CAD deliverables that guide installations and handovers. You will translate site requirements into accurate drawings, model cable pathways, and help improve our drawing standards so projects run smoother from design to commissioning.
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