Know how to draft, not just redline. When templates aren't fit for purpose, fill the gaps, support drafting scope of work, restructure clauses, and keep the contract consistent with the technical scope.
Lead supplier negotiations to closure, with support from Procurement, Legal, and business users. Suppliers are often sharp negotiators, so you need to steer the conversations and negotiate for closure, not just passively respond with no solutions.
Work from partial or scattered stakeholder inputs and connect the pieces into a contract position that holds up.
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Support the response and resolution of priority and major incidents affecting the site.
Assist with device builds, rebuilds, deployment, backups, technology refreshes, and mobile device preparation.
Support local video conferencing, collaboration, and audio-visual technologies, including Microsoft Teams, Zoom, Cisco video conferencing, Office 365, OneDrive, and Box.
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To build and maintain strong relationship with key customers, including hospitals, clinics and resellers.
To act as the key escalation point for operational and customer-related issues within the Healthcare Business Unit. (e.g.: order fulfilment, customer complaints, etc.).
To keep abreast on the latest market trends, competitor activities and regulatory developments affecting the healthcare/medical device industry in Malaysia.
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To optimize service level and ensure regulatory compliance for all products before shipment
Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
Partner with Credit Manager to identify any credit risks and to implement corrective actions.
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Collaborate with HR Dept. in implementating staff (if assigned) development plans/initiatives to nurture talent and strengthen competencies. Provide day-to-day line-management and timely execution of performance management reviews to ensure effective and efficient delivery of organisational processes/transactions by optimising resources capability. Embody and cultivate the Company’s core values to provide clarity of purpose, improve team cohesion, and sense of commitment in the workplace.
Collaborate with HR Dept. in implementating staff (if assigned) development plans/initiatives to nurture talent and strengthen competencies. Provide day-to-day line-management and timely execution of performance management reviews to ensure effective and efficient delivery of organisational processes/transactions by optimising resources capability. Embody and cultivate the Company's core values to provide clarity of purpose, improve team cohesion, and sense of commitment in the workplace.
Drive contract preparation, commercial reviews, and risk assessments to identify potential contractual and financial exposures prior to project commencement.
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