Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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Support system, transaction, and process enhancements, including the preparation, maintenance, and updating of process documentation.
Work collaboratively with internal customers and stakeholders to ensure effective service delivery and issue resolution.
Support the Team Lead and team members in initiatives aimed at improving team efficiency and effectiveness, including assisting new joiners with their onboarding and transition into their roles.
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Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs). Update SWIs and local SOP documentation. Participating in project activities as required
Display high integrity on the job and comply with the Roche guidelines, including data privacy rules and regulations. Ensure consistent and reliable service delivery for customers serviced. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
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Generate demand forecasts by analysing demand patterns, tracking business trends, and incorporating global market impacts to enhance forecasting accuracy
Collaborate with customers, the sales team, client management, and supply chain partners to continuously improve forecast accuracy and cross-functional alignment
Maintain demand plans that balance cost-effectiveness with consistent fulfilment of customer requirements
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
...
Actively participate in the development and implementation of continuous improvement initiatives. Provide guidance and advisory to first level support teams
Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs). Update SWIs and local SOP documentation. Participating in project activities as required
Display high integrity on the job and comply with the Roche guidelines, including data privacy rules and regulations. Ensure consistent and reliable service delivery for customers serviced. Implement processes and initiatives to ensure continuous improvement as well as service enhancement
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Ensure that all raw materials comply with policies including allergen management and risk of cross contamination.
Highlight any errors/amend raw materials specifications being submitted by suppliers and make sure they are up to date with any relevant changes.
Challenge suppliers and ensure requests for information/ food safety questions are resolved/ answered promptly within the critical path timescales.
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