200+ Contact Center Jobs - July 2026 - High Salaries
Showing 293 jobs results for
"contact center"
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Manage Alert
Undisclosed
KL City
- Participate in RFx responses, tenders, presentations, consultations and commercial proposal by providing product information, value argumentation, bill of materials and tender solution designs.
- Serve as a subject matter expert for contact center products/services internally and externally. Represent the company at industry events, conferences, and customer meetings. Educate stakeholders about product features, benefits, and use cases.
- Conduct market research to identify customer needs, market trends, and competitive landscape in the contact center industry. ...
Posted
22 days ago
Undisclosed
North Point
- Job Title: Assistant Project Manager / Project Engineer (Genesys Cloud, DevOps, Contact Center)
- Candidates with less experience will be considered for the Project Engineer position.
- Responsibilities ...
Posted
10 days ago
Undisclosed
Singapore
- Scale Singapore’s model into a regional framework across markets (Malaysia, Hong Kong & Indonesia).
- Anticipate and navigate regulatory, cultural, and operational complexities across geographies.
- Align regional stakeholders to ensure adoption and consistent delivery. ...
Posted
6 days ago
Undisclosed
Malaysia
- Facilitate deployment of new processes and sustainment requirements and mitigate disruption to organization systems
- Monitor the overall project progress and deliverables in meeting targets and datelines
- Initiate system related projects to enhance the effectiveness of work processes. ...
Posted
11 days ago
Undisclosed
Singapore
- Your Opportunity Starts Here.
- This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.Customer Service Executive (Perm and 12 months contract opportunities)Why JoinImagine being part of a team that makes a real difference in people's lives. As a Customer Service Executive at OCBC, you'll have the opportunity to provide exceptional service to our customers, helping them achieve their financial goals and aspirations. You'll be at the forefront of delivering a world-class customer experience that sets us apart from the rest.How you succeedTo succeed in this role, you'll need to be a people person with a passion for delivering exceptional service. You'll need to lead by example, empowering your team to take ownership of customer issues and resolve them efficiently. You'll also need to stay up-to-date with industry trends and regulatory requirements, ensuring that our service standards are always aligned with best practices.What you do
- As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations. ...
Posted
14 days ago
BUILDBRIDGE PARTNERS PTE. LTD.
SGD8,000 - SGD8,000 Per Month
Singapore
- Maintain accurate and auditable contract documentation
- Manage variations, change orders, claims, and extensions of time
- Assess entitlement, support negotiations, and coordinate with legal advisors where required ...
Posted
12 days ago
Undisclosed
Singapore
- Serve as the first point of escalation for operational and customer-related issues.
- Ensure all customer requests are resolved within established Service Level Agreements (SLAs).
- Monitor real-time contact volumes, queue performance, and service levels, taking proactive actions to address shortfalls. ...
Posted
21 days ago
Undisclosed
- Sound like you? Then read on.
- About the Role
- To be the first point of contact for members, end users, clients, service providers and colleagues. Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks. ...
Posted
21 days ago
Undisclosed
- Ability to follow workflows, adhere to scripts and guidelines, and maintain accurate records of customer interactions.
- Time management skills to handle multiple tasks, prioritize customer requests, and meet performance targets.
- Resilience and stress management capabilities to work with high call volumes and challenging situations. ...
Posted
12 hours ago
BUILDBRIDGE PARTNERS PTE. LTD.
SGD8,000 - SGD8,000 Per Month
Singapore
- Maintain accurate and auditable contract documentation
- Manage variations, change orders, claims, and extensions of time
- Assess entitlement, support negotiations, and coordinate with legal advisors where required ...
Posted
20 days ago
Undisclosed
- Ability to follow workflows, adhere to scripts and guidelines, and maintain accurate records of customer interactions.
- Time management skills to handle multiple tasks, prioritize customer requests, and meet performance targets.
- Resilience and stress management capabilities to work with high call volumes and challenging situations. ...
Posted
8 days ago
Undisclosed
Singapore
- Develop and implement strategies to enhance customer satisfaction and experience.
- Monitor performance metrics and drive continuous improvement initiatives.
- Lead and manage a team to achieve operational goals and objectives. ...
Posted
10 days ago
Undisclosed
- Ability to remain calm under pressure, manage high call volumes, and maintain a customer-focused attitude.
- Proficiency in spoken and written English; additional languages are an advantage depending on client needs.
- Prior experience in a contact center or customer-facing role is preferred but not always required; training will be provided. ...
Posted
11 days ago
Undisclosed
Singapore
- Adhere strictly to the client's standard operating procedures, Official Secrets Act (OSA) obligations and data protection requirements
- Report for duty at least 15 minutes before shift commencement
- Singapore Citizens or Permanent Residents aged 40 and above (MCPP eligibility requirement) ...
Posted
13 days ago
SGD2,100 - SGD2,100 Per Month
Singapore
- Adhere strictly to the client's standard operating procedures, Official Secrets Act (OSA) obligations and data protection requirements
- Report for duty at least 15 minutes before shift commencement
- Singapore Citizens or Permanent Residents aged 40 and above (MCPP eligibility requirement) ...
Posted
13 days ago
Undisclosed
- Follow up on all pending cases and ensure customers are updated on the resolution timely.
- Ensure meeting personal service targets in achieving service, productivity, and quality assurance level.
- Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements. ...
Posted
14 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Handle customer concerns calmly and professionally while maintaining service standards.
- Ensure proper documentation and follow-up of all cases.
- Support operational and administrative duties as assigned. ...
Posted
15 days ago
SGD5,500 - SGD5,500 Per Month
Singapore
- Support the preparation and evaluation of variations, change orders, and claims
- Assist in tracking extensions of time (EOT) and associated documentation
- Coordinate with project teams to ensure timely submissions and responses ...
Posted
12 days ago
ARF (ASIA PACIFIC) PTE. LTD.
SGD2,000 - SGD2,000 Per Month
Singapore
- Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage
- Participate in marketing and business development activities to enhance client engagement and contribute to business growth initiatives
- Maintain organized and up-to-date records of client interactions, quotations, and policy documents to facilitate efficient service delivery ...
Posted
10 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Provide pro-active feedback to the customer to ensure that the committed ETA is respected
- Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
- At least two (2) years of relevant working experience in handling contact centre cases in a call centreor service industry environment. ...
Posted
17 days ago
MYR2,500 - MYR3,300 Per Month
- Spot chances to recommend plans or add-ons that genuinely help the caller.
- Have at least SPM (fresh grads, career switchers, part-timers looking for full-time — all welcome).
- Can chat comfortably in English & Bahasa Malaysia (Mandarin Speaking? That's your RM300 language allowance right there). ...
Posted
9 days ago
Undisclosed
Singapore
- Perform post-case administration for future reference
- Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage
- Have at least 2 years of experience in customer service, preferably in a contact centre ...
Posted
15 days ago
SGD3,400 - SGD3,400 Per Month
Singapore
- The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.
- KEY FEATURES
- • “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform. ...
Posted
8 days ago
Undisclosed
- Provide guidance to project teams on contractual obligations, rights, and risk exposure
- Lead the assessment and management of variations, claims, and disputes, particularly for MEP and specialist packages
- Review contractor submissions including EOT (Extension of Time), cost claims, and change requests ...
Posted
6 days ago
Undisclosed
Singapore
- Scale Singapore’s model into a regional framework across markets (Malaysia, Hong Kong & Indonesia).
- Anticipate and navigate regulatory, cultural, and operational complexities across geographies.
- Align regional stakeholders to ensure adoption and consistent delivery. ...
Posted
8 days ago
ALLIANCE HEALTHCARE GROUP LIMITED
AEON Credit Service (M) Berhad
Undisclosed
KL City
- •To create a more appropriate operations flow and a good reputation between the internal and external departments.
- Principle responsibilities & duties
- •Directly report to Unit Head of Customer Support for Japanese Team Operations. ...
Posted
6 days ago
Undisclosed
- Follow up on all pending cases and ensure customers are updated on the resolution timely.
- Ensure meeting personal service targets in achieving service, productivity, and quality assurance level.
- Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements. ...
Posted
6 days ago
SGD3,200 - SGD3,200 Per Month
Singapore
- Handle escalated calls by new team members and outsourced contact centre
- Execute outgoing calls to contact new customers or follow-up with existing customers
- Job Description: ...
Posted
9 days ago
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