200+ Contact Center Jobs - July 2026 - High Salaries
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"contact center"
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Omya Asia Pacific Sdn. Bhd.
Undisclosed
KL City
- Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
- Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
- Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
22 days ago
Call Centre Agents (Full Time - Part Time - Training Provided - Up to $3200) Call Centre Agents (Full Time - Part Time - Training Provided - Up to $3200)
HAI LECK ENGINEERING (PRIVATE) LIMITED
Undisclosed
KL City
- Oversee collections performance, recovery rates and ageing debt management.
- Monitor and report on operational and commercial KPIs.
- Coach and develop team members to build a high-performance culture. ...
Posted
24 days ago
Recruit Express Pte Ltd
Customer Service Team Lead (Banking) - China Market Customer Service Team Lead (Banking) - China Market
Transcosmos Malaysia Sdn Bhd
MYR4,000 - MYR6,000 Per Month
KL City
- Handle escalations and provide timely resolution to customer issues
- Ensure adherence to compliance, regulatory, and company policies (especially banking standards)
- Analyze reports and MIS data to identify trends and areas for improvement ...
Posted
11 days ago
Recruit Express Pte Ltd
SGD2,500 - SGD2,500 Per Month
Singapore
- Solicit customers’ feedback and identify problem trends for improvement actions
- Strong communication skills & Customer Service personality.
- Experience in call center and/or customer service or banking background have an advantage ...
Posted
a month ago
Recruit Express Pte Ltd
SGD2,000 - SGD3,500 Per Month
Central
- • Acquire a strong knowledge of the products and services, culture and processes
- • Provide quality customer service and prompt follow-up to customers over the phone and/or email
- • Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution ...
Posted
a day ago
SGD2,000 - SGD2,000 Per Month
Singapore
- • Acquire a strong knowledge of the products and services, culture and processes
- • Provide quality customer service and prompt follow-up to customers over the phone and/or email
- • Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution ...
Posted
a day ago
SGD2,000 - SGD2,000 Per Month
Singapore
- • Acquire a strong knowledge of the products and services, culture and processes
- • Provide quality customer service and prompt follow-up to customers over the phone and/or email
- • Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution ...
Posted
7 days ago
Undisclosed
KL City
- Monitor real-time performance and execute intraday actions to maintain SLA and operational stability
- Manage queue balancing, skilling, and concurrency adjustments, and conduct root cause analysis for performance gaps
- Support workforce planning across voice and non-voice channels, optimizing routing, concurrency, and workload distribution ...
Posted
13 days ago
Undisclosed
Kwai Chung
- Installing and labelling Voxility-specified structured cabling;
- Testing of in-house carrier circuits;
- Providing visual verifications to assist remote troubleshooting. ...
Posted
10 days ago
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